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YOUR BRAND
          SUCKS!
Why most brands are doing it wrong.




                   Image by Gobble Monster on Flickr.com
Let's start by dispelling some myths
MYTH 1:
A BRAND IS NOT A NAME
MYTH 2:
A BRAND IS NOT A LOGO
MYTH 3:
A BRAND IS NOT AN IDENTITY
MYTH 4:
A BRAND IS NOT A PRODUCT
SO WTF
IS A
BRAND?
`




A BRAND IS A PERSON'S
GUT FEELING ABOUT
YOUR PRODUCT, SERVICE
OR ORGANISATION
        Image by china.sixty4 on Flickr.com
A brand is a gut feeling because human
beings are emotional, not god damn
robots.

And our feelings are driven by the
moments of engagement, or touchpoints,
between us and brands to create an
experience.

Therefore, brands are defined by every
one of us, individuals, not by
corporations or abstract concepts like
“the market”
OR
TO PUT IT
DIFFERENTLY...
IT'S NOT
WHAT YOUR
BRAND
SAYS
IT'S WHAT
THEY
THINK AND
SAY ABOUT
YOUR
BRAND
MYTH 5:
TO HAVE A SUCCESSFUL BRAND YOU NEED TO
DIFFERENTIATE YOUR PRODUCTS
The source of advantage that marketing used
to bring to the table was differentiation.
We know most products out there are basically the same,
but we have to differentiate this stuff somehow, right?
Image by Gobble Monster on Flickr.com
So we have to create stuff like logos &
slogans. And we make slightly different
promises
I'm lovin' it'!- McDonald's
Have it your way- Burguer King
So good- KFC
Quality is our recipe- Wendy's
PROBLEM...
This is superficial. Differentiation is a concept
built for an industrial age and it doesn't work
as it used to.

Image from the movie Legally Blonde
“Many consumers have decided to spend their money buying things
that aren't factory-produced commodities. And they've decided not to
spend their time embracing off-the-shelf ideas. Consumers have
decided, instead, to spend time and money on fashion, on stories, on
things that matter, and on things they believe in.”
                                                        - Seth Godin
HERE'S A TRUTH THAT HURTS:
THE MAJORITY OF PEOPLE DON'T CARE ABOUT YOUR BRAND!
In fact, the majority of people wouldn't care if 80% of brands
would disappear tomorrow.
Despite the billions that many brands throw from
helicopters into trying to make consumers care about them,
they don't care about your brand anyway.

Image by Anakronik on Flickr.com
And shouting bullsh*t into the ears of people
won't work...

Image: http://www.conversationmarketing.com/2008/04/whats_marketing_peek_into_a_ma.htm
WHY   ?
“Consumers don't care about you at all. They just don't care.
Part of the reason is they got way more choices than they
used to and way less time.”.

                                                -Seth Godin
“And in a World where we have too many choices and too little
time the obvious thing to do is just ignore stuff”.”

                                                    -Seth Godin
UNLESS...
“In a hyper-connected world what we have to do is to move
from differentiation to actually making a difference to
people, communities and societies. Mattering in human
terms.”

                                           - Umair Haque
Brands now, more than ever, have the opportunity and the
challenge of amplifying and enhancing human potential.
Brands need to offer value. They need to engage people and
actually solve their problems and improve their lives.
Differentiating products is not enough.The traditional
branding strategies aren't enough.
BRANDS THAT GET IT:
                  NIKE +
                  e World's largest running
                  community. It lets you track your
                  runs, set goals and even nd running
                  partners. It's a website. It's an iPhone
                  app. It's a community. It's not just a
                  way for Nike to differentiate a
                  product. It's a way of enhancing your
                  human potential, because if you use
                  it, it can actually make you a better
                  runner.
BRANDS THAT GET IT:

             KICKSTARTER
             e World's largest crowdfunding
             platform for creative projects. If
             you ever had a great idea in mind,
             but never had enough money to
             make it happen kickstarter allows
             you to solve that problem.
BRANDS THAT GET IT:
BUYOSPHERE
People helping people shop. Connecting people who know
something about stuff, where to nd great deals or interesting pieces
with people who need to nd something that is right for them, but
don't know where to start.
BRANDS THAT GET IT:
ZERPLY
A professional network built around people who love what they
do. Zerply makes professional networking more social (Watch
out LinkedIn!)
SO
HERE'S
WHAT
YOU
NEED
TO DO:
1. Create products/services that actually
improve our lives.
2. Create Marketing that invites consumer
participation.
3. ”The marketing itself improves my life,
so I will both notice your brand, and will
buy the stuff you sell.”
4.Offer Value Added benefits.
5.Focus on meaning, not on the medium.
6.No more bullsh*t messages.
“If direct marketing was about approaching strangers
individually, and permission marketing was about
turning strangers into friends and friends into
customers, marketing with meaning is about
improving customers’ lives through the marketing
itself.”
                                        – Bob Gilbreath
MIGUEL FERREIRA
Marketer/Idea Starter                    Miguel Ferreira
                             Marketer/Idea Starter/Storyteller

Get in touch:
miguelferreira@about.me
twitter: @_miguelferreira
zerply.com/miguel-ferreira

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Your brand sucks!

  • 1. YOUR BRAND SUCKS! Why most brands are doing it wrong. Image by Gobble Monster on Flickr.com
  • 2. Let's start by dispelling some myths
  • 3. MYTH 1: A BRAND IS NOT A NAME
  • 4.
  • 5. MYTH 2: A BRAND IS NOT A LOGO
  • 6.
  • 7. MYTH 3: A BRAND IS NOT AN IDENTITY
  • 8.
  • 9. MYTH 4: A BRAND IS NOT A PRODUCT
  • 10.
  • 12.
  • 13. ` A BRAND IS A PERSON'S GUT FEELING ABOUT YOUR PRODUCT, SERVICE OR ORGANISATION Image by china.sixty4 on Flickr.com
  • 14. A brand is a gut feeling because human beings are emotional, not god damn robots. And our feelings are driven by the moments of engagement, or touchpoints, between us and brands to create an experience. Therefore, brands are defined by every one of us, individuals, not by corporations or abstract concepts like “the market”
  • 17.
  • 18. IT'S WHAT THEY THINK AND SAY ABOUT YOUR BRAND
  • 19. MYTH 5: TO HAVE A SUCCESSFUL BRAND YOU NEED TO DIFFERENTIATE YOUR PRODUCTS
  • 20. The source of advantage that marketing used to bring to the table was differentiation. We know most products out there are basically the same, but we have to differentiate this stuff somehow, right? Image by Gobble Monster on Flickr.com
  • 21. So we have to create stuff like logos & slogans. And we make slightly different promises I'm lovin' it'!- McDonald's Have it your way- Burguer King So good- KFC Quality is our recipe- Wendy's
  • 23. This is superficial. Differentiation is a concept built for an industrial age and it doesn't work as it used to. Image from the movie Legally Blonde
  • 24. “Many consumers have decided to spend their money buying things that aren't factory-produced commodities. And they've decided not to spend their time embracing off-the-shelf ideas. Consumers have decided, instead, to spend time and money on fashion, on stories, on things that matter, and on things they believe in.” - Seth Godin
  • 25. HERE'S A TRUTH THAT HURTS: THE MAJORITY OF PEOPLE DON'T CARE ABOUT YOUR BRAND! In fact, the majority of people wouldn't care if 80% of brands would disappear tomorrow.
  • 26. Despite the billions that many brands throw from helicopters into trying to make consumers care about them, they don't care about your brand anyway. Image by Anakronik on Flickr.com
  • 27. And shouting bullsh*t into the ears of people won't work... Image: http://www.conversationmarketing.com/2008/04/whats_marketing_peek_into_a_ma.htm
  • 28. WHY ?
  • 29. “Consumers don't care about you at all. They just don't care. Part of the reason is they got way more choices than they used to and way less time.”. -Seth Godin
  • 30. “And in a World where we have too many choices and too little time the obvious thing to do is just ignore stuff”.” -Seth Godin
  • 32. “In a hyper-connected world what we have to do is to move from differentiation to actually making a difference to people, communities and societies. Mattering in human terms.” - Umair Haque
  • 33. Brands now, more than ever, have the opportunity and the challenge of amplifying and enhancing human potential. Brands need to offer value. They need to engage people and actually solve their problems and improve their lives. Differentiating products is not enough.The traditional branding strategies aren't enough.
  • 34. BRANDS THAT GET IT: NIKE + e World's largest running community. It lets you track your runs, set goals and even nd running partners. It's a website. It's an iPhone app. It's a community. It's not just a way for Nike to differentiate a product. It's a way of enhancing your human potential, because if you use it, it can actually make you a better runner.
  • 35. BRANDS THAT GET IT: KICKSTARTER e World's largest crowdfunding platform for creative projects. If you ever had a great idea in mind, but never had enough money to make it happen kickstarter allows you to solve that problem.
  • 36. BRANDS THAT GET IT: BUYOSPHERE People helping people shop. Connecting people who know something about stuff, where to nd great deals or interesting pieces with people who need to nd something that is right for them, but don't know where to start.
  • 37. BRANDS THAT GET IT: ZERPLY A professional network built around people who love what they do. Zerply makes professional networking more social (Watch out LinkedIn!)
  • 39. 1. Create products/services that actually improve our lives. 2. Create Marketing that invites consumer participation. 3. ”The marketing itself improves my life, so I will both notice your brand, and will buy the stuff you sell.” 4.Offer Value Added benefits. 5.Focus on meaning, not on the medium. 6.No more bullsh*t messages.
  • 40. “If direct marketing was about approaching strangers individually, and permission marketing was about turning strangers into friends and friends into customers, marketing with meaning is about improving customers’ lives through the marketing itself.” – Bob Gilbreath
  • 41. MIGUEL FERREIRA Marketer/Idea Starter Miguel Ferreira Marketer/Idea Starter/Storyteller Get in touch: miguelferreira@about.me twitter: @_miguelferreira zerply.com/miguel-ferreira