1. PERSONNEL DETAILS
Name: Zainab Salman Abdulla Alnajjar
Nationality: Bahraini
Date of Birth: 05/07/1986
CPR: 860705749
Email: zainab.alnajjar@hotmail.com
OBJECTIVE
Seeking a challenging position that suits my qualifications in a well-reputed
organization which will enhance my competencies, capabilities, skills, education and
experience.
WORK EXPERIENCE
2010 – Present Alargan Bahrain International Real Estate Co.
Executive Secretary/Customer Service Assistant
 Producing letters, memorandums, and daily reports
 Following up of uncollected receivables from customers
 Establishing and maintaining office files, logs, indexes,
control records, or other
 Answering telephone, takes messages and answers inquiries
within assigned scope of responsibility
 Scheduling appointments, maintains calendar, allocates
supervisor’s time
 Maintaining department schedule by maintaining calendars
for department personnel; arranging meetings, conferences,
teleconferences, and travel
 Liaising with colleagues and external contacts to book travel
and accommodation
 Proofreading and reviewing work done by others to check
for correct spelling and grammar, ensure that company
format policies are followed, and recommend revisions
 Completing forms in accordance with company procedures.
 Maintaining office supplies inventory by checking stock to
determine inventory level; anticipating needed supplies;
placing and expediting orders for supplies; verifying receipt
of supplies.
CURRICULUM VITA

2.  Using different software packages, such as Microsoft Word,
Outlook, PowerPoint, and Excel & Access to produce
correspondence& documents, and maintain records,
spreadsheets and databases.
 Operating office equipment such as fax machines, copiers,
and phone systems, and use computers for spreadsheet, word
processing, database management, and other applications.
 Organizing and storing paperwork, file documents and
computer-based information.
 Sorting and distributing incoming post and organizing and
sending outgoing post.
 Mailing newsletters, promotional material, and other
information.
 Maintaining confidentiality of documents and information
received.
 Performing other duties as assigned.
2010 – 2013 Alargan Bahrain International Real Estate Co.
Secretary/ Marketing & Sales Assistant
 Composing official letters, memorandums, and daily reports
 Following up of uncollected receivables from customers.
 Answer telephones & give information, take messages &
transfer to appropriate individuals.
 Maintains customer confidence and protects operations by
keeping information confidential.
 Maintains attendance reports, leave records, trip records,
logs and filing systems
 Arrange conferences, meetings, and travel reservations for
office personnel.
 Schedule and confirm appointments for clients, customers,
or supervisors.
 Conduct searches to find needed information, using such
sources as the Internet.
 Arrange conferences, meetings, and travel reservations for
office personnel.
 Operate office equipment such as fax machines, copiers, and
phone systems, and use computers for spreadsheet, word
processing, database management, and other applications.
 Photocopying and printing various documents, sometimes on
behalf of other colleagues.

3.  Performing other duties as assigned.
Jul 20th
– Sep 18th
2008 Al-Ahlia Insurance Company
Intern - Life & Medical department
 Prepared & printed insurance cards.
 Worked in medical program & prepared life medical for
customer.
 Entered customer information in the computer
 Prepared insurance letters & sent E-mails.
 Ensured proper filing of all relevant information.
Jul 1st
– Sep 30th
2007 Bahrain Telecommunications Company (Batelco)
Operator – Call Center (196)
 Mobile phone & fixed line analyst.
 Provided full information about company’s products and
services
 Professionally handled mobiles phone customers problems
and queries.
 Troubles hooted mobile phones.
EDUCATION
2011 B.Sc. From Kingdom University (Finance & Accounting)
GPA: 3.75/4.00
2004 Diploma Accounting from University of Bahrain
2001-2004 Al-Hoora Secondary School (Commercial)
ACHIEVMENTS & SKILLS
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 Participated in Business Symposium at University of Bahrain from 2007-2009
 Microsoft Office XP (mainly in Word Excel & PowerPoint)
 Bilingual typing skills (English & Arabic)
 Good communication skills, hardworking, problem solving and team player
 Fluent in Arabic, English and Persian
 Photography