1. ZAIDA JACKSON
126 Whitehorse Avenue • Hamilton, New Jersey 08610 • 609-218-3980 • zaidajackson714@gmail.com
Results driven professional with in-depth experience in many facets of operations, meeting planning and organizational
support. Proven ability to identify a problem, analyze potential solutions and determine the best course of action. Top
performer who consistently seeks new challenges and opportunities and successfully exceeds goals and objectives. Excellent
organization and customer service skills.
CORE COMPETENCIES
• Planning and Execution • Problem Solving
• Process Development • Team Player
• Customer Service • Meeting Planning
• Budget Management • Training
• MS Office Applications
• Initiative and execution oriented
• Excellent follow-up skills
• Bilingual English/Spanish
• Flexible / adaptable
• Compliance driven
PROFESSIONAL EXPERIENCE
New Jersey Schools Development Authority (NJSDA), Trenton, New Jersey
VENDOR ANALYST 2004 – Present
• Assist in training staff throughout the NJSDA as well as enrolled Contractors with an understanding of the OCIP
(Owner Controlled Insurance Program), Contractor Performance Evaluation and Subcontractor Approval Processes,
how it functions, and appropriate operating procedures
• Oversight of Contractor Performance Evaluation process ensuring consistency with the NJSDA Policy and state
regulatory and statutory guidelines
• Monitor results of performance challenges and subsequent hearings
• Monitor the overall planning, coordination of a project from beginning to final completion through the use of
Primavera Construction Management. Monitor and track project performance versus plan using P6
• Develop exception report to ensure compliance amongst internal and external stakeholders for accurate and timely
completion of performance evaluations within the frequency schedule
• Manage, track and report performance of contractors on NJSDA managed projects and provide management with
monthly reporting
• Provide Management with status and process stage information of all project related OCIP insurance enrollments
• Oversee all prime contractors’ submittal of NJSDA Subcontractor approval forms prior to performing work on School
Facilities Project
• Communicate with various state agencies to verify applicable trade licenses, business permits and/or certificates of all
subcontractors, regardless of tier.
• Prepare correspondence/communication to internal and external stakeholders
• Oversee development of web-based management system
• Developed and implemented SOPs for Contractor Performance Evaluations and Subcontractor Approval Process in an
effort to achieve efficiency, quality output and uniformity of performance within the operating unit.
Fidelity National Title Insurance Company, Mercerville, New Jersey
TITLE INSURANCE PRODUCER 2002 - 2004
• Received requests for title insurance and initiated the process for title search of residential and commercial properties.
• Interacted with Lender/Realtor/Attorney/Purchaser/County Abstractor to ensure a cloud-free title
• Secured payoffs of open mortgages ensuring a current “good thru” date
• Performed VA, FHA, HELOC and conventional real estate loans
• Contacted and scheduled appointments with borrowers
• Prepared HUD/Settlement Statements and other loan documents
• Ensured documents to be shipped are recorded properly with respective county
• Trained new employees
2. • Verified paperwork and Title on properties
• Balanced and disbursed funds
Zaida Jackson
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Bristol-Myers Squibb, Princeton, New Jersey
MEETING PLANNING MANAGER 1989 - 2001
• Independently supported the efforts of the US Medicines Division (Anti-Infective and Cardiovascular) for meetings
including product launches, quarterly plan of action sales management meetings, sales training programs, sales
incentives and CEO strategic planning meetings
• Interfaced with internal operating companies in an advisory capacity in planning and implementing meetings
• Research meeting sites, conduct RFP processes, and select venues according to event requirements.
• Procurement of hotel selection and accommodations, air space, food and beverage, production/multi
media/audiovisual, entertainment, ground transportation and freelance support for 20-4000 attendees
• Responsible for all financial aspects of meetings, including budget development and management; billing, payment
processing and post meeting reconciliation; and final reporting and analysis. Maintain financial records and review
invoices and master account bills.
• Independently managed budgets in excess of $6M
• Collaborate with internal stakeholders/vendors to ensure branding and graphics appropriately support event objectives
and messaging.
• Coordinate marketing pieces to include registration brochures, final program books, abstract review, processing and
printing
• Tracked spend of production company costs to ensure quality and integrity without exceeding budget
• Provided cost savings to the corporation through negotiations with suppliers and reported savings through an internal
based tracking system (CORE)
• Managed on-site activities and personnel including hoteliers, ground handlers, travel agents and convention personnel
MEETING PLANNING COORDINATOR 1986 – 1989
• Coordinated medical symposia, opinion leader meetings speaker bureau and advisory council meetings for groups
ranging in size from 50-800 attendees
• Interfaced with internal operating companies in an advisory capacity in planning and implementing meetings
• Prepared and managed budgets of up to $1.5M
• Provided preliminary and final budget analysis
• Prepared mailings, program of events booklets, correspondence and instructions to attendees and suppliers
• Negotiated favorable rates with suppliers, including hotels, ground handlers, travel agents, and entertainment services
resulting in significant cost savings to the company
• Managed on-site activities and personnel including hoteliers, ground handlers, travel agents and convention personnel
COMMUNICATIONS ASSISTANT 1982 – 1986
• Provide administrative support to Department Head and supervised the clerical activities of the department
• Maintained confidential (salary planning and personnel) files
• Entered and maintained departmental budgets on US finance computer system
• Logged and maintained traffic control of invoices and contracts
• Primary contact with US finance and corporate accounts payable to resolve billing/invoice questions
• Proofread medical literature for distribution through internal sales force to outside customers
• Performed general administrative duties, including typing, filing, travel arrangements, and meeting scheduling
• Maintained an extensive computerized record keeping system on all symposia and meetings