1. Quality Tools for Quality Analysis
Zachary D. Wilson Jr.
New England College, Fall I, 2015
Nominal Group Technique

2. Presentation Outline
Nominal Group
Technique
Quality Analysis
● Definition
○ Role of importance within Quality Management
● Application
○ Best use of tool: the ‘When’s’ & ‘ Where’s’
○ Explanation: how to properly implement quality
tool
● Overall Analysis

3. Definition
Nominal Group Technique (NGT)
is a structured method for group
brainstorming that encourages
contributions from everyone.

4. Importance within Quality Management
Nominal Group Technique (NGT) establishes:
1. Proper Benchmarking Methodologies
1. Sufficient brainstorming abilities
1. A clear and defined Affinity Diagram

5. Importance Cont’d. & Defined
1. Benchmarking is a structured process for comparing an organization’s
SOPs/WPDs to the best and most similar to that of a different organization;
therefore incorporating both into one clear and efficient policy.
1. Brainstorming abilities are methods for generating a large number of creative
ideas in a short period of time.
1. An affinity diagram helps to organize a large number of ideas into proper
categories.

6. Application Cont’d.
1. When some members are more
vocal than others
2. When there is concern about
member participation
3. When all or some members are
new to the team
Any plausible setting(s)
where an issue may
have the potential to be
controversial, or allow
for conflicts to ensue.
When to Use: Where to Use:

7. Application of NGT
1. Define brainstorming Topic
2. Provide individual-based
opinions
3. Voice opinions
4. Discuss noted opinions
5. Set priorities
Try to remember that the overall
discussion is to help provide any
clarifications deemed necessary;
therefore, should be equally
balanced among the group.
5 Steps Considerations

8. Overall Analysis
With this technique, it will ensure all possible ideas are brought forth illustrating all
possible ways to go about handling the quality of something. I believe that with this
idea, it can also relate to everyone's choice/method. It can also allow for an equal
balance among the discussion of ideas being mentioned, limiting any possible idea
of favoritism.