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Zach Phelps - Resume
1. Zach Phelps
27 N Drifting Leaf Ct * Spring, TX 77380 * (832) 423-1378 * Zach.Phelps@gmail.com
Job Objective
To obtain a position in the Pharmaceutical Industry focusing on product knowledge, sales and
customer care.
Summary
5 years of successful Pharmaceutical and Medical Sales Professional.
Proven ability to sell strategically through hospital hierarchy as well as to the retail
market.
An innovative and influential professional who is driven and competitive.
Employment History
Real Estate Agent Houston, TX
Exceed Realty January 2015- Present
Home buying and selling specialist throughout the Houston market
Obtained top sales for the most rental homes closed in Q2 and Q3
Specialty Sales Representative Houston, TX
Sanofi July 2012- January 2015
Trained on and sold Lantus and Apidra
Managed high profiled insulin prescribers primarily; Endocrinologists, Nurse
Practitioners, and Diabetic Educators
Awarded Diabetes PCU Quarterly Recognition Award for the highest NRx share
percentage growth
Demonstrated sales improvement by organizing a strategic call plan within the West
Houston District to effectively drive positive business growth within the Sanofi sales
team. 6% base to a 14% improvement over Q2-Q4 in 2014
Successfully promoted to Senior Sales Representative in 2014 and pulled through
formulary addition, which rapidly drove retail and non-retail NRx growth
Organized Pharmacy Initiative which consist of over 40 Pharmacist attending a dinner
program to learn more about Sanofi products and cost saving benefits
Trained New Hires in the field
Client Service Coordinator Houston, TX
Epic Health Services June 2011- July 2012
Serviced 80 in home needs clients and 300 Licensed Nurses totaling $250,000 in
weekly sales.
2. Promoted to Lead Client Service Coordinator at Epic Health Services within 7
months
Negotiated weekly pay rates for our entire Epic Health Services nurse staff based on a
55% Direct Labor percentage to optimize sales goals.
Promoted to Outside Sales Representative where I would call on Hospital
Coordinators to negotiate the needs of their patients for when they would come home.
Staffing Manager/Sales Consultant Los Angeles, CA
PHS Staffing March 2010- June 2011
Successfully hired, motivated and managed a 400+ Nursing staff that would fill per
diem shifts in the hospitals
Managed Kaiser Permanente, City of Hope, Methodist Hospital, St. Johns and USC
nursing contracts totaling $3.5 Million in annual sales.
Promoted to Operation of Sales for Odyssey Hospice contract totaling $60,000 in
weekly sales at PHS Staffing.
Service Representative Lenexa, KS
Social Security Administration February 2009- February 2010
Informed customers of the best benefit options and packages while working for SSA
to fit their lifestyle and monetary needs
Processed retirement plans, disability claims and SSI claims.
Guest speaker at Blue Valley High School where I informed students of what the SSA
handles for the public for their retirement
Intern Topeka, KS
Security Benefit January 2008- April 2008
Developed broad understanding of financial products, services, policies, procedures,
regulations and laws for effective performance
Phone support of customers answering questions and responding to needs for their
financial accounts
Process customer, rep information and meet business needs
Research and analysis of issues, problems, providing problem resolution
Education
The University of Kansas Lawrence, KS
Bachelor of Science May 2008
Major in Political Science
Jr/Sr Concentration in Economic