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YOU
TRACKTOO
MU
Das Bild kann nicht angezeigt werden.
CH
AND
LEARN TOO LITTLE
Philipp Freytag von Loringhoven
DATA
OIL!
Photo by Zbynek Burival on Unsplash
OLD
Missed 3 ZEROs
2018: 33 Zettabytes 1
2025: 175 Zettabytes 1
1 https://de.statista.com/statistik/daten/studie/267974/umfrage/prognose-zum-weltweit-generierten-datenvolumen/
WHY I STAND HERE
SIX little REASONS
Father of 2
01
Cook
02
Gamer
03
Developer04
Marketeer05
Data Geek06
KNOWLEDGE
SILOS
DECONSTRUCT
TURN
DATA
INTO
ACTION
Welcome to the hotpot
Everywhere Data
„In God We Trust, All Others Must
Bring Data!“
W. Edwards Deming
Consultant medicine
Make the pain go away
Magic „BIG“ DATA
Photo by JOSHUA COLEMAN on Unsplash
BUT!
You: We want to rule with AI
Me: AI „tech“ is a commodity!
Data has all the power
Challenges
„If You Do Not Know How To Ask
The Right Question, You Discover
Nothing!“
W. Edwards Deming
53% Of
Companies Are
Adopting Big Data
Analytics1
1http://dresneradvisory.com/ Photo by Randy Fath on Unsplash
60% Of BI / analytics
projects fail…1
1https://www.gartner.com/en
We‘ve got the longest
Just track all the cookies!
Information OverloadKPIs
How can 100
Key
Performance
Indicators
be useful?
You Measure Vanity
VAN
ITY
Likes, Shares and
Views don’t pay the
bills
Only 0.5% of Data is
analyzed and used.1
1 https://www.technologyreview.com/s/530371/big-data-creating-the-power-to-move-heaven-and-earth/
When less is more
DES
IGN
The rise of the information siloSILO
Website
BackendAPP
JS Based Tracking
A/B Testing
Controlling
Mobile Tracking
Marketing
Product
C-Level
Product
When the investor asksPAIN
Marketing
Investor
C-Level
Product
Whats your CLV?
24€
32,70€
51,30€
Kidd‘n me?
Food 4 Thought
Data
“Welcome to The Information Age.
Data, Data Everywhere,
But Nobody Knows a Thing!”
Roger Kimbal
Is there hope?
Yes
LISTEN and THINK!
Photo by Chase Clark on Unsplash
DATA
QUALITY
RECENCY
FREQUENCY
CONNECTION
INTEGRITY
RECENCY
Freshness
How uptodate is the data?
Stale
Data becomes stale –It loses the power to
predict change
Photo by AbsolutVision on Unsplash
FREQUENCY
Reliability
Trends only appear in frequent Data
Signal
If something happens once it’s noise
Photo by Sonja Langford on Unsplash
CONNECTION
Proximity
How “close” / connected is your data?
Related
How good can your data be connected to
the “real” world? Your market?
Photo by John Barkiple on Unsplash
INTEGRITY
Trust
Is there trust within your data?
Validation
Is your data validated? Do you have
sanity checks in place?
Photo by marcos mayer on Unsplash
Data != Information
Data = ingredients
Information is valuable!
Photo by Element5 Digital on Unsplash
DATA Needs Refinement to become valuable!
REFI
NEM
ENT
Data
Action
Information
Knowledge
Food 4 Thought
REMEMBER
“You can have data without information,
but you cannot have information without
data.”
Daniel Keys Moran
Photo by Roman Kraft on Unsplash
Data Driven
„The greatest value of a picture is
when it forces us to notice what
we never expected to see.”
John Tukey
Photo by David Travis on Unsplash
Food 4 Thought
MANAGEMENT
Only what gets measured, gets managed
Peter Drucker
Photo by Samuel Zeller on Unsplash
CULTURE
WINS
LEADERSHIP
LIQUIDITY
USAGE
ACCESS
LEADERSHIP
Bad H.I.P.P.O.
Give clear answers! User Data.
Each Day is Day 1
Question everything! Especially your gut!
Photo by Brooke Lark on Unsplash
LIQUIDITY
Share
Not kept knowledge is power, but shared
Free
Data can be exchanged easily
Photo by Matt Hardy on Unsplash
USAGE
Tool independence
Don’t lock your thinking “into” a tool
Not data alone
If data is King - Context is Queen!
Photo by Toa Heftiba on Unsplash
ACCESS
Trust
Is there trust within your data?
Question
How are your reports used? Do you need
them all?
Photo by Filip Kominik on Unsplash
From Data to Action
„The value of an idea lies in the
using of it.”
Thomas A. Edison
Create your
Data is the long play
Data Vision
Objectives
Key Results
So how do we find what to track?
MET
RICS
KPI Tree KPI Priority Matrix
Great bandKISS
You must like to K.I.S.S.
your metrics and
dimensions!
Wikipedia Image by Llann Wé²
OKRs
GUIDES
Objectives
Key Results
What do we need to
know?
Where are you heading?N.S.M.
The North Star Metric is the single
metric that best captures the core
value that your product delivers to
customers.
Photo by Caleb Woods on Unsplash
Don‘t overdo it
Metrics need friends!
7 Metrics MAX!
Food 4 Thought
Data II
“Not everything that can be counted
counts, and not everything that counts can
be counted.”
Albert Einstein
Photo by 𝚂𝚂𝚒𝚒𝚘𝚘𝚛𝚛𝚊𝚊 𝙿𝙿𝚑𝚑𝚘𝚘𝚝𝚝𝚘𝚘𝚐𝚐𝚛𝚛𝚊𝚊𝚙𝚙𝚑𝚑𝚢𝚢 on Unsplash
Sharing is caring!
„Once we know something, we
find it hard to imagine what it was
like not to know it.”
Chip & Dan Heath
The power of the water-coolerTALK
Let people talk!
Enforce the exchange of
ideas!
Let them Test!
Photo by Kaitlyn Baker on Unsplash
Stand togetherLOOK
Actively enforce knwoledge!
Hold weekly Townhall
Meetings & present your
NSM and a befriended KPI
Photo by Stephen Dawson on Unsplash
Stand together
WRIT
E
Invest into a company Wiki
or Insights Newsletter
accross all Orgs
Photo by Álvaro Serrano on Unsplash
Culture is key to using
data - a Dashboard
isn't the solution!
THAT´S ALL
THANK
YOU
Philipp.loringhoven@towa.at
www.towa.at
Photo by Ken Treloar on Unsplash

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ZOLLHOF Know-How Event You track too much and learn too little