The document discusses three major shifts that are impacting work: 1) the transition from analog to digital, 2) the shift from ownership to consumption, and 3) increased sharing, collaboration and platform technologies. It also outlines the skills that will be important for both individuals and companies in the future, including complex problem solving, critical thinking, creativity, emotional intelligence, and adaptability. Additionally, it emphasizes the importance for companies to build a culture of trust and learning in order to thrive through ongoing technological changes.
IAC 2024 - IA Fast Track to Search Focused AI Solutions
Future of Work, Skills and Learning - talk at HR Summit 2017
1. Work, Skills & Learning
F u t u r e o f
By Poh Yu Khing, Chief Learning Architect, ROHEI
2. How strong is your company
in the following skills?
Complex Problem Solving
Critical Thinking
Creativity
People Management
Emotional Intelligence
Service Orientation
20. Work Trends
Routine work will be automated
Increasingly collaborative
More trans-disciplinary work
Solving complex problems in creative ways
Source: WEF Future of Jobs Report
24. Source: weforum.com
Top 10 skills needed in 2020
1. Complex Problem Solving
2. Critical Thinking
3. Creativity
4. People Management
5. Coordinating with Others
6. Emotional Intelligence
7. Judgment & Decision Making
8. Service Orientation
9. Negotiation
10. Cognitive Flexibility
25. Skills for Career Growth
Core/Soft Skills
(non-technical)
Time / Age
Experience &
Learning Ability
Technical Skills
26. CORE Skills for Career Growth
PERSONAL
Resilience, Creativity, Adaptability
RELATIONAL
Emotional Intelligence, Collaboration,
Communication, Real8Ability
MANAGEMENT
People Mgmt, Problem Solving,
Critical Thinking, Team Building
LEADERSHIP
Vision & Strategic Thinking, Inspiring People, Building Culture
LEARNINGAGILITY
28. Future Proofing Yourself
Knowledge & Information
BREADTH
Creativity, Problem Solving, Innovation
Synthesize info from separate domains
Value Creation
32. 3 Abilities:
• Build a great team and a sustainable culture
• Company’s ability and agility to pivot on a dime
• Find people who are creative and with multiple capacities
33. 3 Abilities:
• Build a great team and a sustainable culture
• Company’s ability and agility to pivot on a dime
• Find people who are creative and with multiple capacities
Culture
of Trust
Culture of Learning
& Innovation
36. Culture of
TRUST
Culture of
LEARNING
Happy People
Strong Teams
Adaptable & Innovative
Companies
Resilient Organisations
37. 5 Ways to Build A Culture of Trust
for Sustainable Business Results
1. Create an emotionally safe environment
2. Walk out the Real8Ability Traits
3. Be intentional in giving & receiving feedback
4. Desire that everyone flourishes in their lanes
5. Live the shared values & leadership service