Presentatie gegeven op social media in 1 day conference over het ontstaan en ontwikkelen van een sociale band tussen consument en merk en op basis waarvan dat wellicht zou kunnen en waar je als merk rekening mee dient te houden
55. #somday12
• CONSUMENTEN gedrag & social
media TECHNOLOGIE
• Merk als SOCIAL OBJECT
• Beschikbaarheid en mogelijkheden
SOCIAL DATA
• ENGAGING CONTENT & CONTEXT is
de lijm
@your_social
A social graph is a digital map that says, "This is who I know." It may reflect people who the user knows in various ways: as family members, work colleagues, peers met at a conference, high school classmates, fellow cycling club members, friend of a friend, etc. Social graphs are mostly created on social networking sites like Facebook and LinkedIn, where users send reciprocal invites to those they know, in order to map out and maintain their social ties.
An interest graph is a digital map that says, "This is what I like." As Twitter's CEO has remarked, if you see that I follow the San Francisco Giants on Twitter, that doesn't tell you if I know the team's players, but it does tell you a lot about my interest in baseball.
Interest graphs are generated by the feeds customers follow (e.g. on Twitter), products they buy (e.g. on Amazon), ratings they create (e.g. on Netflix), searches they run (e.g. on Google), or questions they answer about their tastes (e.g. on services like Hunch).