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Sociale band tussen merk en consument
#somday12 @your_social
#somday12 @your_social
#somday12 @your_social
#somday12 @your_social
#somday12 @your_social
#somday12 @your_social
Bron: http://www.mbaonline.com/a-day-in-the-internet/
#somday12 @your_social
Bron: http://www.mbaonline.com/a-day-in-the-internet/
#somday12 @your_social
Bron: http://www.mbaonline.com/a-day-in-the-internet/
#somday12 @your_social
Bron: http://www.mbaonline.com/a-day-in-the-internet/
#somday12 @your_social
Bron: http://www.mbaonline.com/a-day-in-the-internet/
#somday12 @your_social
Bron: http://www.bazaarvoice.com/blog/2012/01/24/infographic-millennials-will-change-the-way-you-sell/
#somday12
1.688.526.106…………
@your_social
#somday12 @your_social
Bron: http://www.bazaarvoice.com/blog/2012/01/24/infographic-millennials-will-change-the-way-you-sell/
#somday12 @your_social
Bron: http://www.bazaarvoice.com/blog/2012/01/24/infographic-millennials-will-change-the-way-you-sell/
#somday12 @your_social
#somday12 @your_social
#somday12 @your_social
#somday12 @your_social
#somday12
Social
@your_social
#somday12
Merken leven in ons
hoofd en hart
@your_social
#somday12 @your_social
Bron: The End of Business As Usual: Rewire the Way You Work to Succeed in the Consumer Revolution Brian Solis
#somday12 @your_social
#somday12
Hoe we nadenken over
en wat we voelen bij
een merk, is het merk
@your_social
#somday12 @your_social
Bron: The End of Business As Usual: Rewire the Way You Work to Succeed in the Consumer Revolution Brian Solis
#somday12 @your_social
#somday12 @your_social
How does your brand
make consumers feel?
#somday12
Remember
me?
@your_social
#somday12
Social Graph vs Intrest
Graph
@your_social
#somday12
Social Graph: dit zijn de
mensen die ik allemaal
ken
@your_social
#somday12
Intrest Graph: dit is wat
ik allemaal leuk vind
@your_social
#somday12 @your_social
#somday12
Social Graph + Intrest
Graph
@your_social
#somday12 @your_social
#somday12
de online ervaring
werd bepaald door
content
@your_social
#somday12
Web 2.0 draait om
persoonlijke relaties
@your_social
#somday12
Social Media draait om
Context
Maar juist ook om ENGAGING content ;-)
@your_social
#somday12
Merken zijn nu steeds
meer media bedrijven
@your_social
#somday12
Feitelijk zijn (of
worden) we nu als
bedrijf allemaal
uitgever!
@your_social
#somday12
?
@your_social
#somday12
Maar hoe doen we dat
dan?
@your_social
#somday12 @your_social
#somday12 @your_social
#somday12 @your_social
#somday12 @your_social
#somday12
•
@your_social
Bron: http://blog.eloqua.com/the-content-grid-v2/
#somday12 @your_social
#somday12 @your_social
#somday12 @your_social
#somday12 @your_social
#somday12 @your_social
#somday12 @your_social
#somday12 @your_social
#somday12 @your_social
Dus…
#somday12
• CONSUMENTEN gedrag & social
media TECHNOLOGIE
• Merk als SOCIAL OBJECT
• Beschikbaarheid en mogelijkheden
SOCIAL DATA
• ENGAGING CONTENT & CONTEXT is
de lijm
@your_social
#somday12
Do you know your:
Brand?
Consumers?
Context?
Content?
@your_social
#somday12 @your_social
Really?
#somday12 @your_social
#somday12 @your_social
Dank voor jullie
aandacht!
The Engagement Company

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Sociale band tussen merk en consument

Notas do Editor

  1. A social graph is a digital map that says, "This is who I know." It may reflect people who the user knows in various ways: as family members, work colleagues, peers met at a conference, high school classmates, fellow cycling club members, friend of a friend, etc. Social graphs are mostly created on social networking sites like Facebook and LinkedIn, where users send reciprocal invites to those they know, in order to map out and maintain their social ties.
  2. An interest graph is a digital map that says, "This is what I like." As Twitter's CEO has remarked, if you see that I follow the San Francisco Giants on Twitter, that doesn't tell you if I know the team's players, but it does tell you a lot about my interest in baseball. Interest graphs are generated by the feeds customers follow (e.g. on Twitter), products they buy (e.g. on Amazon), ratings they create (e.g. on Netflix), searches they run (e.g. on Google), or questions they answer about their tastes (e.g. on services like Hunch).