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HAIER MARKETING STRATEGY
BY REAL SIMPLE
WHO ARE WE?
Gregory Chi
Wanling Zhao
Ruobing Chen
Yash Mehta
WHO ARE WE?
HAIER
OVERVIEW
OBJECTIVES
SWOT ANALYSIS
COMPETITIVE ANALYSIS
TARGET AUDIENCE
INTEGRATED MARKETING CAMPAIGN
TIMELINE
CAMPAIGN 1
CAMPAIGN 2
CAMPAIGN 3
CAMPAIGN 4
ADDITIONAL CAMPAIGNS
BUDGET & METRICS
RETURN ON INVESTMENT
CONCLUSION
QUESTIONS
HAIER
WHO ARE WE?
HAIER
OVERVIEW
OBJECTIVES
SWOT ANALYSIS
COMPETITIVE ANALYSIS
TARGET AUDIENCE
INTEGRATED MARKETING CAMPAIGN
TIMELINE
CAMPAIGN 1
CAMPAIGN 2
CAMPAIGN 3
CAMPAIGN 4
ADDITIONAL CAMPAIGNS
BUDGET & METRICS
RETURN ON INVESTMENT
CONCLUSION
QUESTIONS
HAIER Is A Chinese Multinational Consumer Electronics And Home Appliances Company
Famous For Providing White Goods To Its Consumers And Building An Eventful Experience
Designs, Designs, Develops, Manufactures And Sells Products Including Air Conditioners, Heaters,
Kitchen Appliances, Washing Machines, Refrigerators And Televisions
OVERVIEW
WHO ARE WE?
HAIER
OVERVIEW
OBJECTIVES
SWOT ANALYSIS
COMPETITIVE ANALYSIS
TARGET AUDIENCE
INTEGRATED MARKETING CAMPAIGN
TIMELINE
CAMPAIGN 1
CAMPAIGN 2
CAMPAIGN 3
CAMPAIGN 4
ADDITIONAL CAMPAIGNS
BUDGET & METRICS
RETURN ON INVESTMENT
CONCLUSION
QUESTIONS
OBJECTIVES
SWOT ANALYSIS
COMPETITIVE ANALYSIS
TARGET AUDIENCE
INTEGRATED MARKETING CAMPAIGN
TIMELINE
CAMPAIGN 1
CAMPAIGN 2
CAMPAIGN 3
CAMPAIGN 4
ADDITIONAL CAMPAIGNS
BUDGET & METRICS
RETURN ON INVESTMENT
CONCLUSION
QUESTIONS
OBJECTIVES
WHO ARE WE?
HAIER
OVERVIEW
OBJECTIVES
SWOT ANALYSIS
COMPETITIVE ANALYSIS
TARGET AUDIENCE
INTEGRATED MARKETING CAMPAIGN
TIMELINE
CAMPAIGN 1
CAMPAIGN 2
CAMPAIGN 3
CAMPAIGN 4
ADDITIONAL CAMPAIGNS
BUDGET & METRICS
RETURN ON INVESTMENT
CONCLUSION
QUESTIONS
• Increase Brand Awareness & Customer Engagement For Each Target Audience
• Deepen Penetration In The Market To Increase Market Share
• Increase Reach And Awareness Of Haier Products
• Increase Haier’s Target Audience
• Integrate Multiple Media Channels In Order To Reach Larger Target Audiences
• Build A Community Amongst The Target Audience
SWOT ANALYSIS
WHO ARE WE?
HAIER
OVERVIEW
OBJECTIVES
SWOT ANALYSIS
COMPETITIVE ANALYSIS
TARGET AUDIENCE
INTEGRATED MARKETING CAMPAIGN
TIMELINE
CAMPAIGN 1
CAMPAIGN 2
CAMPAIGN 3
CAMPAIGN 4
ADDITIONAL CAMPAIGNS
BUDGET & METRICS
RETURN ON INVESTMENT
CONCLUSION
QUESTIONS
STRENGTHS
STRONG CUSTOMER BASE
STRONG DISTRIBUTION NETWORK
TARGET HAS HIGHEST HHI AMONG
WOMEN’S MAGAZINES
STRATEGIC PARTNERSHIP WITH RETAILERS
REACH AND EXPOSURE
WEAKNESSES
LIMITED TARGET AUDIENCE
OUT-OF-DATE CONTENT
TOO MANY ADS
LACK OF COUPONS
OPPORTUNITIES
MORE ACCESSIBLE
INCREASE SOCIAL TREND
INCREASE SHARIBILITY
THREATS
CUT THROAT COMPETITION
CHANGE OF PUBLIC’S READING STYLE
SWOT ANALYSIS
WHO ARE WE?
HAIER
OVERVIEW
OBJECTIVES
SWOT ANALYSIS
COMPETITIVE ANALYSIS
TARGET AUDIENCE
INTEGRATED MARKETING CAMPAIGN
TIMELINE
CAMPAIGN 1
CAMPAIGN 2
CAMPAIGN 3
CAMPAIGN 4
ADDITIONAL CAMPAIGNS
BUDGET & METRICS
RETURN ON INVESTMENT
CONCLUSION
QUESTIONS
STRENGTHS
LARGEST MARKET SHARE IN WHITE GOODS
LARGE CUSTOMER BASE
NEW CULTURE OF INNOVATION
EXPERTISE IN HOME APPLIANCES
GROWING INTERNATIONAL REACH
STRONG BRAND NAME & IMAGE
WEAKNESSES
PRODUCT FAILURES
POOR CUSTOMER SERVICE
LIMITED DISTRIBUTION CHANNELS
CANNOT PURCHASE ON WEBSITE
POOR CONSUMER AFFAIRS
OPPORTUNITIES
INCREASE REACH WITH REAL SIMPLE
TAP INTO DIFFERENT TARGET MARKETS
BRANDED CONTENT WITH REAL SIMPLE
INTRODUCE COUPONS AND DISCOUNTS
MAKE PRODUCTS MORE ACCESSIBLE
THREATS
HIGH COMPETITION IN THE MARKET
PRICE WAR WITH COMPETITION
LOW BRAND RECOGNITION AMONG
MARKET
COMPETITIVE ANALYSIS
WHO ARE WE?
HAIER
OVERVIEW
OBJECTIVES
SWOT ANALYSIS
COMPETITIVE ANALYSIS
TARGET AUDIENCE
INTEGRATED MARKETING CAMPAIGN
TIMELINE
CAMPAIGN 1
CAMPAIGN 2
CAMPAIGN 3
CAMPAIGN 4
ADDITIONAL CAMPAIGNS
BUDGET & METRICS
RETURN ON INVESTMENT
CONCLUSION
QUESTIONS
30%
23%12%
9%
8%
9%
9%
Market	Share
Whirlpool
Haier	Group
Private	Label
Electrolux
Samsung
LG
Others
TARGET AUDIENCE
WHO ARE WE?
HAIER
OVERVIEW
OBJECTIVES
SWOT ANALYSIS
COMPETITIVE ANALYSIS
TARGET AUDIENCE
INTEGRATED MARKETING CAMPAIGN
TIMELINE
CAMPAIGN 1
CAMPAIGN 2
CAMPAIGN 3
CAMPAIGN 4
ADDITIONAL CAMPAIGNS
BUDGET & METRICS
RETURN ON INVESTMENT
CONCLUSION
QUESTIONS
REAL SIMPLE
DEMOGRAPHICS:
Women aged 30(35)-54
PSYCHOGRAPHICS:
INCOME: $75k - $100k
EDUCATION: College Graduate Degree
EMPLOYMENT: Professional/Managerial
MARITAL STATUS: Single/Married with kids
HAIER
DEMOGRAPHICS:
College Students
Middle/Higher/Lower Income Young People
Baby Boomers (40s-60s)
Older People (>60s)
PSYCHOGRAPHICS:
INCOME: $75k - $100k
EDUCATION: College Graduate Degree
EMPLOYMENT: Professional/Managerial
MARITAL STATUS: Single/Married with kids
TARGET AUDIENCE
WHO ARE WE?
HAIER
OVERVIEW
OBJECTIVES
SWOT ANALYSIS
COMPETITIVE ANALYSIS
TARGET AUDIENCE
INTEGRATED MARKETING CAMPAIGN
TIMELINE
CAMPAIGN 1
CAMPAIGN 2
CAMPAIGN 3
CAMPAIGN 4
ADDITIONAL CAMPAIGNS
BUDGET & METRICS
RETURN ON INVESTMENT
CONCLUSION
QUESTIONS
COMBINED TARGET AUDIENCE
DEMOGRAPHICS:
WHO: Women & Men in the United States;
College Students
Lower/Middle/Higher Income Young People
Baby Boomers (40s-60s)
Older People (>60s)
AGE: 18-60
PSYCHOGRAPHICS:
Wellbeing-oriented:
Highly educated, high income earning, environmentally health
conscious, prioritize health when shopping
Social-Dining Oriented:
Prefer to eat out & show little interest toward kitchen
appliances. Less sensitive to price
Family Oriented:
Prefer clean and neat kitchen and household appliances and
are not reluctant to purchase new and large-sized appliances
Innovation Oriented:
Strongest need to make improvements and changes in their
lives. They take interest in large-sized kitchen appliances and
value family and the environment
Convenience Oriented:
They favor convenience in life over family health. Interested in
modern and large kitchen appliances
INTEGRATED MARKETING CAMPAIGN
WHO ARE WE?
HAIER
OVERVIEW
OBJECTIVES
SWOT ANALYSIS
COMPETITIVE ANALYSIS
TARGET AUDIENCE
INTEGRATED MARKETING CAMPAIGN
TIMELINE
CAMPAIGN 1
CAMPAIGN 2
CAMPAIGN 3
CAMPAIGN 4
ADDITIONAL CAMPAIGNS
BUDGET & METRICS
RETURN ON INVESTMENT
CONCLUSION
QUESTIONS
4 Major Campaigns:
Online Cooking Competition
Television Cooking Show
HotSpot and ChillSpot Event Experience
Mobile App – Community Based
TIMELINE
WHO ARE WE?
HAIER
OVERVIEW
OBJECTIVES
SWOT ANALYSIS
COMPETITIVE ANALYSIS
TARGET AUDIENCE
INTEGRATED MARKETING CAMPAIGN
TIMELINE
CAMPAIGN 1
CAMPAIGN 2
CAMPAIGN 3
CAMPAIGN 4
ADDITIONAL CAMPAIGNS
BUDGET & METRICS
RETURN ON INVESTMENT
CONCLUSION
QUESTIONS
March ’17 - June ’17 - “Star Chef” Online Competition
May ‘17 - Aug ’17 – “The Chill Spot”
Aug ‘17 - Oct ’17 - “Star Kitchen” TV Show
Nov‘17 - Feb ’18 - “The Hot Spot”
Mobile App: Throughout The Year
Mar ‘17 - June ‘17
May ‘17 - Aug ‘17
Aug ‘17 - Oct ‘17
Nov ‘17 - Feb ‘17
REPEAT
CAMPAIGN 1
WHO ARE WE?
HAIER
OVERVIEW
OBJECTIVES
SWOT ANALYSIS
COMPETITIVE ANALYSIS
TARGET AUDIENCE
INTEGRATED MARKETING CAMPAIGN
TIMELINE
CAMPAIGN 1
CAMPAIGN 2
CAMPAIGN 3
CAMPAIGN 4
ADDITIONAL CAMPAIGNS
BUDGET & METRICS
RETURN ON INVESTMENT
CONCLUSION
QUESTIONS
‘Star Chef’ Online Competition:
Target Audience: Cooking Lovers
Time: March ’17 - June ’17
Focus: Haier’s Kitchen Appliances
Cost: $335,000
Metrics: Conversion Rates, Online Interactions, Sales
CAMPAIGN 2
WHO ARE WE?
HAIER
OVERVIEW
OBJECTIVES
SWOT ANALYSIS
COMPETITIVE ANALYSIS
TARGET AUDIENCE
INTEGRATED MARKETING CAMPAIGN
TIMELINE
CAMPAIGN 1
CAMPAIGN 2
CAMPAIGN 3
CAMPAIGN 4
ADDITIONAL CAMPAIGNS
BUDGET & METRICS
RETURN ON INVESTMENT
CONCLUSION
QUESTIONS
Summer Campaign: Chill Spots
Target Audience: Everyone
Time: May ‘17 - Aug ’17
An event with a cool experience
To beat the summer heat, we install a spot & invite the audience to step inside and beat the heat
The focus will be on Haier’s air conditioners and coolers
Once they chill at our #CoolSpot, they will beat the heat
With access to free Wi-Fi, they can download the app
CAMPAIGN 2
WHO ARE WE?
HAIER
OVERVIEW
OBJECTIVES
SWOT ANALYSIS
COMPETITIVE ANALYSIS
TARGET AUDIENCE
INTEGRATED MARKETING CAMPAIGN
TIMELINE
CAMPAIGN 1
CAMPAIGN 2
CAMPAIGN 3
CAMPAIGN 4
ADDITIONAL CAMPAIGNS
BUDGET & METRICS
RETURN ON INVESTMENT
CONCLUSION
QUESTIONS
Winter Campaign: Hot Spots
Target Audience: Everyone
Time: Nov‘17 - Feb ’17
Similar to the Summer campaign, we create the same event and experience to beat the winter cold It’s
time for our target to #TurnTheHeatUp
Focus on Haier’s heaters
CAMPAIGN 3
WHO ARE WE?
HAIER
OVERVIEW
OBJECTIVES
SWOT ANALYSIS
COMPETITIVE ANALYSIS
TARGET AUDIENCE
INTEGRATED MARKETING CAMPAIGN
TIMELINE
CAMPAIGN 1
CAMPAIGN 2
CAMPAIGN 3
CAMPAIGN 4
ADDITIONAL CAMPAIGNS
BUDGET & METRICS
RETURN ON INVESTMENT
CONCLUSION
QUESTIONS
Target Audience: Cooking Lovers/Housewives
Time: Aug ‘17 - Oct ’17, 7 P.M. every Friday on Times Warner
Focus: Haier’s Kitchen Appliances
Cost: $6,000,000
Metrics: TRP’s, Sales
CAMPAIGN 4
WHO ARE WE?
HAIER
OVERVIEW
OBJECTIVES
SWOT ANALYSIS
COMPETITIVE ANALYSIS
TARGET AUDIENCE
INTEGRATED MARKETING CAMPAIGN
TIMELINE
CAMPAIGN 1
CAMPAIGN 2
CAMPAIGN 3
CAMPAIGN 4
ADDITIONAL CAMPAIGNS
BUDGET & METRICS
RETURN ON INVESTMENT
CONCLUSION
QUESTIONS
Target Audience: Working Professionals with a healthy
lifestyle, on-the-go
Time: Throughout the Year
Focus: Build an online Community of #HaierHelpers
Cost: $750,000
Metrics: App Downloads, Interaction Tracking on App
CAMPAIGN 4
WHO ARE WE?
HAIER
OVERVIEW
OBJECTIVES
SWOT ANALYSIS
COMPETITIVE ANALYSIS
TARGET AUDIENCE
INTEGRATED MARKETING CAMPAIGN
TIMELINE
CAMPAIGN 1
CAMPAIGN 2
CAMPAIGN 3
CAMPAIGN 4
ADDITIONAL CAMPAIGNS
BUDGET & METRICS
RETURN ON INVESTMENT
CONCLUSION
QUESTIONS
CAMPAIGN 4
WHO ARE WE?
HAIER
OVERVIEW
OBJECTIVES
SWOT ANALYSIS
COMPETITIVE ANALYSIS
TARGET AUDIENCE
INTEGRATED MARKETING CAMPAIGN
TIMELINE
CAMPAIGN 1
CAMPAIGN 2
CAMPAIGN 3
CAMPAIGN 4
ADDITIONAL CAMPAIGNS
BUDGET & METRICS
RETURN ON INVESTMENT
CONCLUSION
QUESTIONS
ADDITIONAL CAMPAIGNS
WHO ARE WE?
HAIER
OVERVIEW
OBJECTIVES
SWOT ANALYSIS
COMPETITIVE ANALYSIS
TARGET AUDIENCE
INTEGRATED MARKETING CAMPAIGN
TIMELINE
CAMPAIGN 1
CAMPAIGN 2
CAMPAIGN 3
CAMPAIGN 4
ADDITIONAL CAMPAIGNS
BUDGET & METRICS
RETURN ON INVESTMENT
CONCLUSION
QUESTIONS
Social Media Promotion:
Ad Campaigns On Facebook/Instagram/Twitter Promoting Haier’s Products
Website Integration:
Blogs/Articles/Listicles/Diy Videos About Why And How To Buy Haier Products
Banner Ads On The Websites
Daily Content On All Social Media Channels
Print Ads In Real Simple Magazine
Ooh Advertising
SOCIAL MEDIA
WHO ARE WE?
HAIER
OVERVIEW
OBJECTIVES
SWOT ANALYSIS
COMPETITIVE ANALYSIS
TARGET AUDIENCE
INTEGRATED MARKETING CAMPAIGN
TIMELINE
CAMPAIGN 1
CAMPAIGN 2
CAMPAIGN 3
CAMPAIGN 4
ADDITIONAL CAMPAIGNS
BUDGET & METRICS
RETURN ON INVESTMENT
CONCLUSION
QUESTIONS
Social Media Promotion:
Ad Campaigns on Facebook/Instagram/Twitter promoting Haier’s Products
Website Integration:
Blogs/Articles/Listicles/DIY Videos about why and how to buy Haier products
Banner ads on the websites
Daily content on all Social Media Channels
PRINT ADS
WHO ARE WE?
HAIER
OVERVIEW
OBJECTIVES
SWOT ANALYSIS
COMPETITIVE ANALYSIS
TARGET AUDIENCE
INTEGRATED MARKETING CAMPAIGN
TIMELINE
CAMPAIGN 1
CAMPAIGN 2
CAMPAIGN 3
CAMPAIGN 4
ADDITIONAL CAMPAIGNS
BUDGET & METRICS
RETURN ON INVESTMENT
CONCLUSION
QUESTIONS
Print Ads in Real Simple Magazine:
Cost:
Full Page Ad: $230,200 x 12 = 2,762,400
Cover 4: $310,800 x 6 = 1,864,800
Cover 2: $287,800 x 6 = 1,726,800
Total: $6,354,000
OOH
WHO ARE WE?
HAIER
OVERVIEW
OBJECTIVES
SWOT ANALYSIS
COMPETITIVE ANALYSIS
TARGET AUDIENCE
INTEGRATED MARKETING CAMPAIGN
TIMELINE
CAMPAIGN 1
CAMPAIGN 2
CAMPAIGN 3
CAMPAIGN 4
ADDITIONAL CAMPAIGNS
BUDGET & METRICS
RETURN ON INVESTMENT
CONCLUSION
QUESTIONS
OOH Advertising:
Cost:
New York - Times Square: $2.5 Million/year
Subway Ads (Interior + Entrance Ads): $50,000 x 12 = $600,000/year
LA: $271,920 x 4(summer) = $1,087,680
Chicago: $251,430 x 4(winter) = $1,005,720
Boston: $218,988 x 4(Winter) = $875,952
BUDGET
WHO ARE WE?
HAIER
OVERVIEW
OBJECTIVES
SWOT ANALYSIS
COMPETITIVE ANALYSIS
TARGET AUDIENCE
INTEGRATED MARKETING CAMPAIGN
TIMELINE
CAMPAIGN 1
CAMPAIGN 2
CAMPAIGN 3
CAMPAIGN 4
ADDITIONAL CAMPAIGNS
BUDGET & METRICS
RETURN ON INVESTMENT
CONCLUSION
QUESTIONS
28%
27%
22%
15%
3% 3%2%
Budget	Allocation
Print	Ads OOH Events TV	Show
Mobile	App Social	Media Online	Competition
Budget: $25,000,000/Year
Spend: $22,818,352
Savings: $2,181,648
Allocation:
Print Advertising: $6,354,000
OOH: $6,069,352
Events: $5,000,000
TV Show: $3,560,000
Mobile App: $750,000
Social Media: $750,000
Online Competition: $335,000
MEASUREMENT METRICS
WHO ARE WE?
HAIER
OVERVIEW
OBJECTIVES
SWOT ANALYSIS
COMPETITIVE ANALYSIS
TARGET AUDIENCE
INTEGRATED MARKETING CAMPAIGN
TIMELINE
CAMPAIGN 1
CAMPAIGN 2
CAMPAIGN 3
CAMPAIGN 4
ADDITIONAL CAMPAIGNS
BUDGET & METRICS
RETURN ON INVESTMENT
CONCLUSION
QUESTIONS
ONLINE COMPETITION:
Views - Engagement Rate And CTR
Conversion Rates – LIKES, SHARES & COMMENTS
Sales - Count Sales
EVENTS:
Registrations
App Downloads
Pre-orders
Email Subscription
TV SHOW:
Trp’s
CTR
Sales
MOBILE APP:
App Downloads
App Tracking
MEASUREMENT METRICS
WHO ARE WE?
HAIER
OVERVIEW
OBJECTIVES
SWOT ANALYSIS
COMPETITIVE ANALYSIS
TARGET AUDIENCE
INTEGRATED MARKETING CAMPAIGN
TIMELINE
CAMPAIGN 1
CAMPAIGN 2
CAMPAIGN 3
CAMPAIGN 4
ADDITIONAL CAMPAIGNS
BUDGET & METRICS
RETURN ON INVESTMENT
CONCLUSION
QUESTIONS
SOCIAL MEDIA:
Web Analytics
Social Interactions
Conversions
Enquiries
PRINT:
Sales
OOH:
Sales
RETURN ON INVESTMENT
WHO ARE WE?
HAIER
OVERVIEW
OBJECTIVES
SWOT ANALYSIS
COMPETITIVE ANALYSIS
TARGET AUDIENCE
INTEGRATED MARKETING CAMPAIGN
TIMELINE
CAMPAIGN 1
CAMPAIGN 2
CAMPAIGN 3
CAMPAIGN 4
ADDITIONAL CAMPAIGNS
BUDGET & METRICS
RETURN ON INVESTMENT
CONCLUSION
QUESTIONS
Yearly Spend: $22,818,352
Savings: $2,181,648
ROI: 10%
Profit: $2,281,835.2
CONCLUSION
WHO ARE WE?
HAIER
OVERVIEW
OBJECTIVES
SWOT ANALYSIS
COMPETITIVE ANALYSIS
TARGET AUDIENCE
INTEGRATED MARKETING CAMPAIGN
TIMELINE
CAMPAIGN 1
CAMPAIGN 2
CAMPAIGN 3
CAMPAIGN 4
ADDITIONAL CAMPAIGNS
BUDGET & METRICS
RETURN ON INVESTMENT
CONCLUSION
QUESTIONS
With The Integrated Marketing Campaigns, Haier Will Be Able To Reach A Larger Target Audience
Sales For Haier Appliances Will Increase Tremendously
Haier Will Penetrate Larger Markets Thereby Increasing Their Market Share
QUESTIONS?
WHO ARE WE?
HAIER
OVERVIEW
OBJECTIVES
SWOT ANALYSIS
COMPETITIVE ANALYSIS
TARGET AUDIENCE
INTEGRATED MARKETING CAMPAIGN
TIMELINE
CAMPAIGN 1
CAMPAIGN 2
CAMPAIGN 3
CAMPAIGN 4
ADDITIONAL CAMPAIGNS
BUDGET & METRICS
RETURN ON INVESTMENT
CONCLUSION
QUESTIONS

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Haier Marketing Strategy by Real Simple

  • 2. WHO ARE WE? Gregory Chi Wanling Zhao Ruobing Chen Yash Mehta WHO ARE WE? HAIER OVERVIEW OBJECTIVES SWOT ANALYSIS COMPETITIVE ANALYSIS TARGET AUDIENCE INTEGRATED MARKETING CAMPAIGN TIMELINE CAMPAIGN 1 CAMPAIGN 2 CAMPAIGN 3 CAMPAIGN 4 ADDITIONAL CAMPAIGNS BUDGET & METRICS RETURN ON INVESTMENT CONCLUSION QUESTIONS
  • 3. HAIER WHO ARE WE? HAIER OVERVIEW OBJECTIVES SWOT ANALYSIS COMPETITIVE ANALYSIS TARGET AUDIENCE INTEGRATED MARKETING CAMPAIGN TIMELINE CAMPAIGN 1 CAMPAIGN 2 CAMPAIGN 3 CAMPAIGN 4 ADDITIONAL CAMPAIGNS BUDGET & METRICS RETURN ON INVESTMENT CONCLUSION QUESTIONS HAIER Is A Chinese Multinational Consumer Electronics And Home Appliances Company Famous For Providing White Goods To Its Consumers And Building An Eventful Experience Designs, Designs, Develops, Manufactures And Sells Products Including Air Conditioners, Heaters, Kitchen Appliances, Washing Machines, Refrigerators And Televisions
  • 4. OVERVIEW WHO ARE WE? HAIER OVERVIEW OBJECTIVES SWOT ANALYSIS COMPETITIVE ANALYSIS TARGET AUDIENCE INTEGRATED MARKETING CAMPAIGN TIMELINE CAMPAIGN 1 CAMPAIGN 2 CAMPAIGN 3 CAMPAIGN 4 ADDITIONAL CAMPAIGNS BUDGET & METRICS RETURN ON INVESTMENT CONCLUSION QUESTIONS OBJECTIVES SWOT ANALYSIS COMPETITIVE ANALYSIS TARGET AUDIENCE INTEGRATED MARKETING CAMPAIGN TIMELINE CAMPAIGN 1 CAMPAIGN 2 CAMPAIGN 3 CAMPAIGN 4 ADDITIONAL CAMPAIGNS BUDGET & METRICS RETURN ON INVESTMENT CONCLUSION QUESTIONS
  • 5. OBJECTIVES WHO ARE WE? HAIER OVERVIEW OBJECTIVES SWOT ANALYSIS COMPETITIVE ANALYSIS TARGET AUDIENCE INTEGRATED MARKETING CAMPAIGN TIMELINE CAMPAIGN 1 CAMPAIGN 2 CAMPAIGN 3 CAMPAIGN 4 ADDITIONAL CAMPAIGNS BUDGET & METRICS RETURN ON INVESTMENT CONCLUSION QUESTIONS • Increase Brand Awareness & Customer Engagement For Each Target Audience • Deepen Penetration In The Market To Increase Market Share • Increase Reach And Awareness Of Haier Products • Increase Haier’s Target Audience • Integrate Multiple Media Channels In Order To Reach Larger Target Audiences • Build A Community Amongst The Target Audience
  • 6. SWOT ANALYSIS WHO ARE WE? HAIER OVERVIEW OBJECTIVES SWOT ANALYSIS COMPETITIVE ANALYSIS TARGET AUDIENCE INTEGRATED MARKETING CAMPAIGN TIMELINE CAMPAIGN 1 CAMPAIGN 2 CAMPAIGN 3 CAMPAIGN 4 ADDITIONAL CAMPAIGNS BUDGET & METRICS RETURN ON INVESTMENT CONCLUSION QUESTIONS STRENGTHS STRONG CUSTOMER BASE STRONG DISTRIBUTION NETWORK TARGET HAS HIGHEST HHI AMONG WOMEN’S MAGAZINES STRATEGIC PARTNERSHIP WITH RETAILERS REACH AND EXPOSURE WEAKNESSES LIMITED TARGET AUDIENCE OUT-OF-DATE CONTENT TOO MANY ADS LACK OF COUPONS OPPORTUNITIES MORE ACCESSIBLE INCREASE SOCIAL TREND INCREASE SHARIBILITY THREATS CUT THROAT COMPETITION CHANGE OF PUBLIC’S READING STYLE
  • 7. SWOT ANALYSIS WHO ARE WE? HAIER OVERVIEW OBJECTIVES SWOT ANALYSIS COMPETITIVE ANALYSIS TARGET AUDIENCE INTEGRATED MARKETING CAMPAIGN TIMELINE CAMPAIGN 1 CAMPAIGN 2 CAMPAIGN 3 CAMPAIGN 4 ADDITIONAL CAMPAIGNS BUDGET & METRICS RETURN ON INVESTMENT CONCLUSION QUESTIONS STRENGTHS LARGEST MARKET SHARE IN WHITE GOODS LARGE CUSTOMER BASE NEW CULTURE OF INNOVATION EXPERTISE IN HOME APPLIANCES GROWING INTERNATIONAL REACH STRONG BRAND NAME & IMAGE WEAKNESSES PRODUCT FAILURES POOR CUSTOMER SERVICE LIMITED DISTRIBUTION CHANNELS CANNOT PURCHASE ON WEBSITE POOR CONSUMER AFFAIRS OPPORTUNITIES INCREASE REACH WITH REAL SIMPLE TAP INTO DIFFERENT TARGET MARKETS BRANDED CONTENT WITH REAL SIMPLE INTRODUCE COUPONS AND DISCOUNTS MAKE PRODUCTS MORE ACCESSIBLE THREATS HIGH COMPETITION IN THE MARKET PRICE WAR WITH COMPETITION LOW BRAND RECOGNITION AMONG MARKET
  • 8. COMPETITIVE ANALYSIS WHO ARE WE? HAIER OVERVIEW OBJECTIVES SWOT ANALYSIS COMPETITIVE ANALYSIS TARGET AUDIENCE INTEGRATED MARKETING CAMPAIGN TIMELINE CAMPAIGN 1 CAMPAIGN 2 CAMPAIGN 3 CAMPAIGN 4 ADDITIONAL CAMPAIGNS BUDGET & METRICS RETURN ON INVESTMENT CONCLUSION QUESTIONS 30% 23%12% 9% 8% 9% 9% Market Share Whirlpool Haier Group Private Label Electrolux Samsung LG Others
  • 9. TARGET AUDIENCE WHO ARE WE? HAIER OVERVIEW OBJECTIVES SWOT ANALYSIS COMPETITIVE ANALYSIS TARGET AUDIENCE INTEGRATED MARKETING CAMPAIGN TIMELINE CAMPAIGN 1 CAMPAIGN 2 CAMPAIGN 3 CAMPAIGN 4 ADDITIONAL CAMPAIGNS BUDGET & METRICS RETURN ON INVESTMENT CONCLUSION QUESTIONS REAL SIMPLE DEMOGRAPHICS: Women aged 30(35)-54 PSYCHOGRAPHICS: INCOME: $75k - $100k EDUCATION: College Graduate Degree EMPLOYMENT: Professional/Managerial MARITAL STATUS: Single/Married with kids HAIER DEMOGRAPHICS: College Students Middle/Higher/Lower Income Young People Baby Boomers (40s-60s) Older People (>60s) PSYCHOGRAPHICS: INCOME: $75k - $100k EDUCATION: College Graduate Degree EMPLOYMENT: Professional/Managerial MARITAL STATUS: Single/Married with kids
  • 10. TARGET AUDIENCE WHO ARE WE? HAIER OVERVIEW OBJECTIVES SWOT ANALYSIS COMPETITIVE ANALYSIS TARGET AUDIENCE INTEGRATED MARKETING CAMPAIGN TIMELINE CAMPAIGN 1 CAMPAIGN 2 CAMPAIGN 3 CAMPAIGN 4 ADDITIONAL CAMPAIGNS BUDGET & METRICS RETURN ON INVESTMENT CONCLUSION QUESTIONS COMBINED TARGET AUDIENCE DEMOGRAPHICS: WHO: Women & Men in the United States; College Students Lower/Middle/Higher Income Young People Baby Boomers (40s-60s) Older People (>60s) AGE: 18-60 PSYCHOGRAPHICS: Wellbeing-oriented: Highly educated, high income earning, environmentally health conscious, prioritize health when shopping Social-Dining Oriented: Prefer to eat out & show little interest toward kitchen appliances. Less sensitive to price Family Oriented: Prefer clean and neat kitchen and household appliances and are not reluctant to purchase new and large-sized appliances Innovation Oriented: Strongest need to make improvements and changes in their lives. They take interest in large-sized kitchen appliances and value family and the environment Convenience Oriented: They favor convenience in life over family health. Interested in modern and large kitchen appliances
  • 11. INTEGRATED MARKETING CAMPAIGN WHO ARE WE? HAIER OVERVIEW OBJECTIVES SWOT ANALYSIS COMPETITIVE ANALYSIS TARGET AUDIENCE INTEGRATED MARKETING CAMPAIGN TIMELINE CAMPAIGN 1 CAMPAIGN 2 CAMPAIGN 3 CAMPAIGN 4 ADDITIONAL CAMPAIGNS BUDGET & METRICS RETURN ON INVESTMENT CONCLUSION QUESTIONS 4 Major Campaigns: Online Cooking Competition Television Cooking Show HotSpot and ChillSpot Event Experience Mobile App – Community Based
  • 12. TIMELINE WHO ARE WE? HAIER OVERVIEW OBJECTIVES SWOT ANALYSIS COMPETITIVE ANALYSIS TARGET AUDIENCE INTEGRATED MARKETING CAMPAIGN TIMELINE CAMPAIGN 1 CAMPAIGN 2 CAMPAIGN 3 CAMPAIGN 4 ADDITIONAL CAMPAIGNS BUDGET & METRICS RETURN ON INVESTMENT CONCLUSION QUESTIONS March ’17 - June ’17 - “Star Chef” Online Competition May ‘17 - Aug ’17 – “The Chill Spot” Aug ‘17 - Oct ’17 - “Star Kitchen” TV Show Nov‘17 - Feb ’18 - “The Hot Spot” Mobile App: Throughout The Year Mar ‘17 - June ‘17 May ‘17 - Aug ‘17 Aug ‘17 - Oct ‘17 Nov ‘17 - Feb ‘17 REPEAT
  • 13. CAMPAIGN 1 WHO ARE WE? HAIER OVERVIEW OBJECTIVES SWOT ANALYSIS COMPETITIVE ANALYSIS TARGET AUDIENCE INTEGRATED MARKETING CAMPAIGN TIMELINE CAMPAIGN 1 CAMPAIGN 2 CAMPAIGN 3 CAMPAIGN 4 ADDITIONAL CAMPAIGNS BUDGET & METRICS RETURN ON INVESTMENT CONCLUSION QUESTIONS ‘Star Chef’ Online Competition: Target Audience: Cooking Lovers Time: March ’17 - June ’17 Focus: Haier’s Kitchen Appliances Cost: $335,000 Metrics: Conversion Rates, Online Interactions, Sales
  • 14. CAMPAIGN 2 WHO ARE WE? HAIER OVERVIEW OBJECTIVES SWOT ANALYSIS COMPETITIVE ANALYSIS TARGET AUDIENCE INTEGRATED MARKETING CAMPAIGN TIMELINE CAMPAIGN 1 CAMPAIGN 2 CAMPAIGN 3 CAMPAIGN 4 ADDITIONAL CAMPAIGNS BUDGET & METRICS RETURN ON INVESTMENT CONCLUSION QUESTIONS Summer Campaign: Chill Spots Target Audience: Everyone Time: May ‘17 - Aug ’17 An event with a cool experience To beat the summer heat, we install a spot & invite the audience to step inside and beat the heat The focus will be on Haier’s air conditioners and coolers Once they chill at our #CoolSpot, they will beat the heat With access to free Wi-Fi, they can download the app
  • 15. CAMPAIGN 2 WHO ARE WE? HAIER OVERVIEW OBJECTIVES SWOT ANALYSIS COMPETITIVE ANALYSIS TARGET AUDIENCE INTEGRATED MARKETING CAMPAIGN TIMELINE CAMPAIGN 1 CAMPAIGN 2 CAMPAIGN 3 CAMPAIGN 4 ADDITIONAL CAMPAIGNS BUDGET & METRICS RETURN ON INVESTMENT CONCLUSION QUESTIONS Winter Campaign: Hot Spots Target Audience: Everyone Time: Nov‘17 - Feb ’17 Similar to the Summer campaign, we create the same event and experience to beat the winter cold It’s time for our target to #TurnTheHeatUp Focus on Haier’s heaters
  • 16. CAMPAIGN 3 WHO ARE WE? HAIER OVERVIEW OBJECTIVES SWOT ANALYSIS COMPETITIVE ANALYSIS TARGET AUDIENCE INTEGRATED MARKETING CAMPAIGN TIMELINE CAMPAIGN 1 CAMPAIGN 2 CAMPAIGN 3 CAMPAIGN 4 ADDITIONAL CAMPAIGNS BUDGET & METRICS RETURN ON INVESTMENT CONCLUSION QUESTIONS Target Audience: Cooking Lovers/Housewives Time: Aug ‘17 - Oct ’17, 7 P.M. every Friday on Times Warner Focus: Haier’s Kitchen Appliances Cost: $6,000,000 Metrics: TRP’s, Sales
  • 17. CAMPAIGN 4 WHO ARE WE? HAIER OVERVIEW OBJECTIVES SWOT ANALYSIS COMPETITIVE ANALYSIS TARGET AUDIENCE INTEGRATED MARKETING CAMPAIGN TIMELINE CAMPAIGN 1 CAMPAIGN 2 CAMPAIGN 3 CAMPAIGN 4 ADDITIONAL CAMPAIGNS BUDGET & METRICS RETURN ON INVESTMENT CONCLUSION QUESTIONS Target Audience: Working Professionals with a healthy lifestyle, on-the-go Time: Throughout the Year Focus: Build an online Community of #HaierHelpers Cost: $750,000 Metrics: App Downloads, Interaction Tracking on App
  • 18. CAMPAIGN 4 WHO ARE WE? HAIER OVERVIEW OBJECTIVES SWOT ANALYSIS COMPETITIVE ANALYSIS TARGET AUDIENCE INTEGRATED MARKETING CAMPAIGN TIMELINE CAMPAIGN 1 CAMPAIGN 2 CAMPAIGN 3 CAMPAIGN 4 ADDITIONAL CAMPAIGNS BUDGET & METRICS RETURN ON INVESTMENT CONCLUSION QUESTIONS
  • 19. CAMPAIGN 4 WHO ARE WE? HAIER OVERVIEW OBJECTIVES SWOT ANALYSIS COMPETITIVE ANALYSIS TARGET AUDIENCE INTEGRATED MARKETING CAMPAIGN TIMELINE CAMPAIGN 1 CAMPAIGN 2 CAMPAIGN 3 CAMPAIGN 4 ADDITIONAL CAMPAIGNS BUDGET & METRICS RETURN ON INVESTMENT CONCLUSION QUESTIONS
  • 20. ADDITIONAL CAMPAIGNS WHO ARE WE? HAIER OVERVIEW OBJECTIVES SWOT ANALYSIS COMPETITIVE ANALYSIS TARGET AUDIENCE INTEGRATED MARKETING CAMPAIGN TIMELINE CAMPAIGN 1 CAMPAIGN 2 CAMPAIGN 3 CAMPAIGN 4 ADDITIONAL CAMPAIGNS BUDGET & METRICS RETURN ON INVESTMENT CONCLUSION QUESTIONS Social Media Promotion: Ad Campaigns On Facebook/Instagram/Twitter Promoting Haier’s Products Website Integration: Blogs/Articles/Listicles/Diy Videos About Why And How To Buy Haier Products Banner Ads On The Websites Daily Content On All Social Media Channels Print Ads In Real Simple Magazine Ooh Advertising
  • 21. SOCIAL MEDIA WHO ARE WE? HAIER OVERVIEW OBJECTIVES SWOT ANALYSIS COMPETITIVE ANALYSIS TARGET AUDIENCE INTEGRATED MARKETING CAMPAIGN TIMELINE CAMPAIGN 1 CAMPAIGN 2 CAMPAIGN 3 CAMPAIGN 4 ADDITIONAL CAMPAIGNS BUDGET & METRICS RETURN ON INVESTMENT CONCLUSION QUESTIONS Social Media Promotion: Ad Campaigns on Facebook/Instagram/Twitter promoting Haier’s Products Website Integration: Blogs/Articles/Listicles/DIY Videos about why and how to buy Haier products Banner ads on the websites Daily content on all Social Media Channels
  • 22. PRINT ADS WHO ARE WE? HAIER OVERVIEW OBJECTIVES SWOT ANALYSIS COMPETITIVE ANALYSIS TARGET AUDIENCE INTEGRATED MARKETING CAMPAIGN TIMELINE CAMPAIGN 1 CAMPAIGN 2 CAMPAIGN 3 CAMPAIGN 4 ADDITIONAL CAMPAIGNS BUDGET & METRICS RETURN ON INVESTMENT CONCLUSION QUESTIONS Print Ads in Real Simple Magazine: Cost: Full Page Ad: $230,200 x 12 = 2,762,400 Cover 4: $310,800 x 6 = 1,864,800 Cover 2: $287,800 x 6 = 1,726,800 Total: $6,354,000
  • 23. OOH WHO ARE WE? HAIER OVERVIEW OBJECTIVES SWOT ANALYSIS COMPETITIVE ANALYSIS TARGET AUDIENCE INTEGRATED MARKETING CAMPAIGN TIMELINE CAMPAIGN 1 CAMPAIGN 2 CAMPAIGN 3 CAMPAIGN 4 ADDITIONAL CAMPAIGNS BUDGET & METRICS RETURN ON INVESTMENT CONCLUSION QUESTIONS OOH Advertising: Cost: New York - Times Square: $2.5 Million/year Subway Ads (Interior + Entrance Ads): $50,000 x 12 = $600,000/year LA: $271,920 x 4(summer) = $1,087,680 Chicago: $251,430 x 4(winter) = $1,005,720 Boston: $218,988 x 4(Winter) = $875,952
  • 24. BUDGET WHO ARE WE? HAIER OVERVIEW OBJECTIVES SWOT ANALYSIS COMPETITIVE ANALYSIS TARGET AUDIENCE INTEGRATED MARKETING CAMPAIGN TIMELINE CAMPAIGN 1 CAMPAIGN 2 CAMPAIGN 3 CAMPAIGN 4 ADDITIONAL CAMPAIGNS BUDGET & METRICS RETURN ON INVESTMENT CONCLUSION QUESTIONS 28% 27% 22% 15% 3% 3%2% Budget Allocation Print Ads OOH Events TV Show Mobile App Social Media Online Competition Budget: $25,000,000/Year Spend: $22,818,352 Savings: $2,181,648 Allocation: Print Advertising: $6,354,000 OOH: $6,069,352 Events: $5,000,000 TV Show: $3,560,000 Mobile App: $750,000 Social Media: $750,000 Online Competition: $335,000
  • 25. MEASUREMENT METRICS WHO ARE WE? HAIER OVERVIEW OBJECTIVES SWOT ANALYSIS COMPETITIVE ANALYSIS TARGET AUDIENCE INTEGRATED MARKETING CAMPAIGN TIMELINE CAMPAIGN 1 CAMPAIGN 2 CAMPAIGN 3 CAMPAIGN 4 ADDITIONAL CAMPAIGNS BUDGET & METRICS RETURN ON INVESTMENT CONCLUSION QUESTIONS ONLINE COMPETITION: Views - Engagement Rate And CTR Conversion Rates – LIKES, SHARES & COMMENTS Sales - Count Sales EVENTS: Registrations App Downloads Pre-orders Email Subscription TV SHOW: Trp’s CTR Sales MOBILE APP: App Downloads App Tracking
  • 26. MEASUREMENT METRICS WHO ARE WE? HAIER OVERVIEW OBJECTIVES SWOT ANALYSIS COMPETITIVE ANALYSIS TARGET AUDIENCE INTEGRATED MARKETING CAMPAIGN TIMELINE CAMPAIGN 1 CAMPAIGN 2 CAMPAIGN 3 CAMPAIGN 4 ADDITIONAL CAMPAIGNS BUDGET & METRICS RETURN ON INVESTMENT CONCLUSION QUESTIONS SOCIAL MEDIA: Web Analytics Social Interactions Conversions Enquiries PRINT: Sales OOH: Sales
  • 27. RETURN ON INVESTMENT WHO ARE WE? HAIER OVERVIEW OBJECTIVES SWOT ANALYSIS COMPETITIVE ANALYSIS TARGET AUDIENCE INTEGRATED MARKETING CAMPAIGN TIMELINE CAMPAIGN 1 CAMPAIGN 2 CAMPAIGN 3 CAMPAIGN 4 ADDITIONAL CAMPAIGNS BUDGET & METRICS RETURN ON INVESTMENT CONCLUSION QUESTIONS Yearly Spend: $22,818,352 Savings: $2,181,648 ROI: 10% Profit: $2,281,835.2
  • 28. CONCLUSION WHO ARE WE? HAIER OVERVIEW OBJECTIVES SWOT ANALYSIS COMPETITIVE ANALYSIS TARGET AUDIENCE INTEGRATED MARKETING CAMPAIGN TIMELINE CAMPAIGN 1 CAMPAIGN 2 CAMPAIGN 3 CAMPAIGN 4 ADDITIONAL CAMPAIGNS BUDGET & METRICS RETURN ON INVESTMENT CONCLUSION QUESTIONS With The Integrated Marketing Campaigns, Haier Will Be Able To Reach A Larger Target Audience Sales For Haier Appliances Will Increase Tremendously Haier Will Penetrate Larger Markets Thereby Increasing Their Market Share
  • 29. QUESTIONS? WHO ARE WE? HAIER OVERVIEW OBJECTIVES SWOT ANALYSIS COMPETITIVE ANALYSIS TARGET AUDIENCE INTEGRATED MARKETING CAMPAIGN TIMELINE CAMPAIGN 1 CAMPAIGN 2 CAMPAIGN 3 CAMPAIGN 4 ADDITIONAL CAMPAIGNS BUDGET & METRICS RETURN ON INVESTMENT CONCLUSION QUESTIONS