The article discusses YIT's extensive road maintenance services in Finland throughout the year. It notes that many municipalities have contracted with YIT for technical operations and road maintenance services. It also discusses how YIT was well prepared for the heavy snowfall last winter in Tampere, Finland and kept the roads clear and safe. The head of the regional transport authority notes the importance of experienced site managers and long term maintenance contracts to ensure high quality road maintenance.

1. www.yit.fi
Engineering for Living
YITGroupStakeholderMagazine1 | 2010
Many municipalities have secured a partnership with YIT for technical operations.
Their savings are just one of the visible benefits of the service agreements. 10
Road safety
all year round

2. Publisher: YIT Oyj, PL 36 (Panuntie 11), FI-00621 Helsinki, tel. 020 433 111, www.yit.fi Editor-in-chief: Eija Pesonen
Editorial staff: Kirsi Hemmilä, Sanna Jääskeläinen, Anne Kotila, Päivi Pyötsiä, Mari Rahikka, Tuija Vilhomaa Editorial
secretary: Jukka Holopainen, Pohjoisranta Oy Layout: Eerikki Soininen Cover photo: Joni Nuutinen Printing house:
Erweko Painotuote Oy. The paper production and printing process meet Nordic environmental requirements.
ISSN: 1795-7850 Read -ing on the Internet: www.yit.fi/julkaisut Source of address: YIT’s Customer register.
Changes of address: www.yit.fi/julkaisut. We welcome your feedback and ideas: eija.pesonen@yit.fi
The next -ing will be published in November 2010.
Engineering for Living
2 | -ing
What does -ing mean?
The magazine’s name refers to the phrase Engineering for Living. It
combines the two ideas guiding all of our operations. First, YIT’s core
area of competence is in high quality technical know-how. Second, for us
technology itself has no intrinsic value – it is simply our way to provide
people with a functional living environment.
-ing
The heavy snows of last winter took Finland by surprise. While some people were
thrilled by the seemingly endless snowfall, for others the winter came to mean one
thing: shovelling snow.
Now winter and snow ploughing are already behind us, but the work of road
maintenance goes on with brushing and collecting sand on roads, washing
bridges, setting up new traffic signs with speed limits and so on. YIT provides road
maintenance services around the year – from summer to winter.
The Centre for Economic Development, Transport and the Environment (ELY)
makes long-term maintenance contracts with maintenance service companies.
The length of the contract guarantees experience and networking, and
through that, profitability for the contractors. YIT Finland has received two new
(EUR 18 million) maintenance service contracts in April.
Maintenance development is not only restricted to Finland. In Ramenskoye,
Russia, our property maintenance company takes care of all the residential
buildings built by YIT. The Russian property maintenance company differs from
its Finnish counterpart in that it simultaneously fulfils the administrative and
practical duties of both the housing cooperative and the building itself. Nowadays
our property maintenance company also operates in Zhukovsky, Pushkino and
Noginsk. Our operations are expanding as more buildings are constructed.
For the buyer, YIT offers more than simply a momentary partnership; indeed,
our buyers can reap the benefits of a long-term association. Besides building and
selling homes, we also take responsibility for a building’s later use. This gives us a
real competitive edge in the Moscow area.
In Norway, modern technology and our maintenance service are increasing the
efficiency of a new hospital, enabling the hospital staff to give patients the attention
they deserve. Upkeep and maintenance are based on YIT’s ServiFlex concept,
which is a comprehensive full-maintenance package. In Denmark the ESCO
cooperation begun by the Municipality of Halsnæs and YIT is the country’s most
extensive energy use innovation project so far. For example, Halsnæs has pledged
to invest in energy conservation solutions and to decrease CO2
emissions annually
by two per cent until 2025.
You can read more about these and many other projects in -ing’s inner pages.
Enjoy!
Keeping roads in good shape
– all year round
Engineering for Living
MAINTENANCE WORKER
Vesa Valtonen from YIT’s Infraservices has a diverse range
of responsibilities in road maintenance. In the winter, he is
kept busy with ploughing, salting and sanding, not to mention
clearing packed snow and doing crane work. As spring
approaches, he turns his attention to the work of sand removal
and pavement repair. In the summer, he is responsible for dust
binding, levelling gravel roads, washing and sweeping roads
and bridges plus changing and cleaning traffic signs. Valtonen’s
job also includes clearing roadside greenery
and maintaining green belts.
Eija Pesonen, Editor-in-chief

3. -ing | 3
contents 1 | 2010
04 -ING SHORT
05 OFF TO A GOOD START
The ESCO-cooperation (Energy Service
Company) between the municipality Halsnæs
Kommune and YIT represents the largest energy
renovation project in Denmark up until now.
08 TOP HOSPITAL GETS
INTO SHAPE IN HELSINKI
The Children’s Hospital in Helsinki gets new
facilities with expansion and high level renovation.
15 RUSSIAN PROPERTY
MAINTENANCE MARKET
EXPANDING
Yit has launched significant additional services for
its YIT Home customers in the Russian market.
16 WARMTH FOR THE WELSH
Severn Power Combined Cycle gas turbine plant
at Uskmouth, near Newport in South Wales, has
been the workplace of 200 YIT professionals since
May 2009.
Keeping Finnish roads in good trim
YIT provides extensive road maintenance services all year round. 06
The largest
natural gas
terminal
in Sweden
In Nynäshamn, Sweden,
YIT is playing a significant
role as the builder of the
storage tank and piping
systems for a liquefied
natural gas terminal. 14
More time
for patients
in Oslo
ServiFlex, a concept
unique to YIT, means
better and more
flexible service for Ahus
University Hospital. 11
UNION OF TRUST
Over the past eight years, the
cooperation in maintenance
between YIT and Forchem
has evolved into a close
relationship. 12

4. 4 | -ing
-ing short
n A world-class fitness and wellness centre,
Salmisaari Wellness Centre, is opening its
doors to the public in the Salmisaari business
district in Helsinki on 1 April 2010. The
wellness centre, easily accessible by public
transportation, has facilities for all kinds
of physical activities and for every sports
enthusiast. The 20,000 m2
facility, designed
and built by YIT, is owned by Varma Mutual
Pension Insurance Company.
Among other things, there are two full-sized
ice rinks, an indoor beach volleyball court, a
fitness centre, versatile dance studio facilities,
a bowling alley and a games arena. It is also
possible to practise climbing on the 31-metre
climbing wall, which is the tallest in Europe.
In addition to the fitness facilities, Salmisaari
Wellness Centre provides wellness services,
such as massage therapy and hairstyling
services, restaurants and other commercial
services related to fitness and well-being.
– Varma became a Salmisaari Wellness
Centre investor because of its great location
and because we believe that there will be an
increased demand for fitness services like
these in the future. A bonus for this project
is that we are also investing in a project that
enhances the well-being and health of the
people, comments Jari Toikka, Director of
contracting for Varma.
Fitness services
for the City of Helsinki
The development of the Salmisaari fitness
centre concept was launched in 2007 and
construction was begun in December of
2008. YIT implemented the fitness centre’s 37
million euro project with founder-contractor
risk without support from the public sector.
– Using financing arranged independently
by YIT made it possible to implement a fitness
centre for Helsinki residents without the
construction tying up the financial resources
of the city or the national government. With
versatile solutions, we are able to meet the
needs of the municipalities and the cities
even in a challenging fiscal situation, says
Tapio Salo, Director of office and business
construction.
Additional information
Tapio Salo, Director, office and business
construction, YIT Construction Ltd,
tel. 050 505 2608, tapio.salo@yit.fi
Y
IT builds new facilities for SIA Towers Construction
Management in Riga, Latvia. The project will include
office, hotel and retail facilities that will be constructed
on foundations and underground premises that have
already been completed. The agreement will be to construct the frame
and façades. The contract sum will be determined based on actual
works being completed. The first stage of works is expected to be
approximately EUR 40 million.
SIA Towers Construction Management will build the towers on behalf
of the owner, SPI Real Estate Holdings, a Luxemburg-based real estate
developer, part of the SPI Group. The building consists of two circular
high rise towers 31 floors and 29 floors. The tallest tower will reach 120
metres and the total area of the premises will be approximately 100,000
square meters of which 70,000 are located above ground. The Hotel
tower is to be operated by Starwood hotels and Resorts Worldwide,
Inc. under the brand name Sheraton.
– The innovative construction of the two connected buildings is
bound to become one of the outstanding architectural landmarks in the
Baltic Region, says Val Mendeleev, CEO of SPI Group.
– We are excited about this project, which we believe will be a
promising one despite the economic circumstances in the region. Our
Group made a thorough analysis of the General Contractors whose
business concept is to help their customers to invest profitably and
to maintain the value of investments. We are looking forward to an
excellent co-operation with YIT, Mendeleev continues. n
Round Towers to Riga
Salmisaari Wellness Centre opened its doors

5. -ing | 5
The ESCO-cooperation (Energy Service Company) between the
municipality Halsnæs Kommune and YIT represents the largest energy
renovation project in Denmark up until now. As far as large-scale energy
savings goes, the project is undeniably a pioneer.
Text Søren Davidsen
Off to a good start – the largest
ESCO-project in Danish history
E
nergy saving projects constitute
one of the strategic focus areas of
YIT in Denmark. The new contract
aims at energy renovation of 120
buildings with a total area of 176,000 m2
.
The basis of the contract rests on confirmed
energy savings with a write-off period of
approximately 15 years.
In sum, ESCO means a business model
for energy renovation in buildings based on
total solutions for energy renovation provided
by a company such as YIT. These total
solutions will reduce energy consumption,
and the investment in the energy renovation
will be paid off through the guaranteed and
continuously obtained savings.
Ambitious energy savings and
motivated staff
Halsnæs Kommune is a so-called climate
municipality. In other words, Halsnæs
Kommune is obliged, for instance, to invest
in energy saving solutions and to reduce CO2
emissions by two per cent every each year
until 2025, thereby doing its part to prevent
rapid climate change. In this way, ESCO is
an effective means to obtain and measure
energy savings, making Halsnæs stand out
among other municipalities in signing the
largest ESCO-agreement in Danish history.
Regarding ESCO, Halsnæs Kommune is
taking a pioneering role together with YIT.
The annual energy costs of Halsnæs
Kommune add up to EUR 2.8 million.
According to the analysis, it will be possible to
save 28.5 per cent on electricity and 30.7 per
cent on heating costs. The total investment
potential of the new contract is EUR 12.3
million.
– The ESCO-cooperation with YIT is
a very ambitious step towards achieving
comprehensive energy savings. We consider
the ESCO-project to be a very positive action
because it deals with energy savings in a
thorough and complete way with guaranteed
savings as opposed to improving our building
mass bit by bit, project by project, Chairman
of the steering group and director Svend-Erik
Nielsen from Halsnæs Kommune says.
Nielsen continues that it’s really motivating
to take part in such a large-scale energy
project. Because so many people in the
municipality are involved and affected by the
project, whether they are in management or
part of the technical personnel, the ESCO-
project fosters a positive attitude towards
reducing energy consumption on a broad
scale. As a part of the ESCO-agreement, the
technical staff will receive training during the
implementation phase as well as continuing
education during the 10 year operation phase;
this will certainly enhance awareness and
involvement in saving energy.
Project phases and status
The project is divided into three phases. Phase
1, the phase of analysis and project design,
lasts until June 2010. Phase 2, the contract
and installations phase, will be executed from
summer 2010 to December 2011. Phase
3, the operation and guarantee phase, has
thus far been agreed to last 10 years, from
December 2011 to 2021.
Comprised of both a steering group and a
working group, the project team is working
intensely on making a detailed energy
registration and analysis of the 120 buildings
in question. The goal of the energy analysis is
not only to point out possible energy savings
in e.g. heat and electricity consumption, but
also to provide recommendations on how to
encourage people to think of turning to other
forms of energy, namely, renewable energy
such as geothermal plus solar heat and wind
energy. n
Svend-Erik Nielsen

6. Antti Piirainen, the
regional manager of
ELY for Pirkanmaa,
believes that research
and development of road
maintenance warrants
heavy investment.
6 | -ing
Road safety
snowfall began, YIT’s Tampere services
were at the ready.
Successful road maintenance
starts with the site manager
ELY and the Finnish Transport Agency
have all of their projects carried out
through competitive tendering; this
includes construction, planning and
maintenance as well as other related jobs
and the reported results. In addition,
consulting services are also sought for
work with authorities and for quality
control.
– We give out maintenance contracts
that last five to seven years. The length
of the contract guarantees us experience
and networking, and through that,
profitability for the contractors. Because
the bidding round is a burdensome
process, long-term contracts alleviate the
headaches involved with that process,
says Piirainen.
The key problem in road maintenance
is the availability of capable personnel.
This line of work seems to be attracting
fewer and fewer candidates. In Piirainen’s
view, the site manager is the most
important person in a road maintenance
project. After all, the success of every
project depends on him or her.
– Due to the recession, road
maintenance equipment has been readily
available. The winter’s heavy snowfall
nevertheless took the contractors by
surprise, forcing them to concentrate
more on dealing with snow banks
blocking visibility at intersections and
clearing snow off traffic signs, among
other things, Piirainen adds.
Additionally, a zero-tolerance
approach to road slipperiness has come
into effect for high-traffic volume roads,
such as the motorways of Southern
Finland. This means that slipperiness is
combated in advance.
Piirainen insists that Driving
conditions can’t always be ideal, and
that’s why it’s so important to be vigilant
with road maintenance. The road surface
is most dangerous when it’s full of cracks
T
he winter of 2010 was
nothing out of the
ordinary in Finland,
though many would beg
to differ. In fact, according
to long-term statistics,
it was a normal winter. The abundant
and continuous snowfall nonetheless
demonstrated to citizens using the roads
that quality road maintenance is more
important than ever before.
– The impacts of climate change on
road maintenance contracts have been
considered at the Centre for Economic
Development, Transport and the
Environment, but no decisions have
been taken regarding how the matter will
be taken into account. As far as road
maintenance is concerned, the freezing
temperatures turned out to be a positive
thing – the roads did not need to be
salted, says Antti Piirainen, the regional
manager of ELY for Pirkanmaa.
YIThastakencareof roadmaintenance
contract work in the Tampere area
for years. So, this year, as soon as the

7. -ing | 7
The Centre for Economic Development, Transport and the
Environment (ELY) cannot afford to compromise when it comes
to obtaining reliable and high-quality road maintenance. It goes
without saying that the end result must also satisfy road users.
Text Eija Pesonen Photos Sami Helenius and YIT
all year round
and potholes, never mind when there’s
black ice.
Winter-damaged road networks
dangerous in spring
One of the big problems in road
maintenance in springtime is ground
frost damage. At first it appears as surface
damage, meaning that the road surface
can soften to a depth of 15 centimetres
in the worst of cases. This may lead to
structural damage, which, in the case of
unpaved roads, means that the weight of
traffic cannot be withstood. At worst the
road may be rendered unusable.
– We seek to protect the roads most
vulnerable to frost damage with weight
restrictions. Even though frost damage
is essentially a problem related to spring,
it can also occur during rainy autumns,
Antti Piirainen says.
Professional drivers are the road users
who can best understand the significance
of road maintenance. Beginners don’t
really appreciate its importance because
the topic is largely ignored in driving
schools.
Piirainen makes this suggestion:
– Driver education should include
a section with lessons about road
maintenance as administered by
highway officials and road maintenance
contractors. Further, he maintains that
the responsible road user always takes
other people on the road into account
and obeys the rules of traffic.
– In case of a traffic accident every
person on the road has a duty to call
the 112 emergency phone number
immediately so that the police and rescue
services can reach the scene as soon as
possible. If necessary, the authority/
official may call a maintenance contractor
onto the scene to remove the slipperiness,
to put up detours and to do clean-up.
R & D activities:
there’s room for improvement
Piirainen sees competition in the road
maintenance business as a positive
YIT Finland has received
two new maintenance
service contracts in
April. The value of these
contracts is over EUR 18
million.
thing. The new contractors not only
bring increased expertise but also new
perspectives.
– I myself am supervising the YIT’s
Tampere and Destia Oy’s Vammala
regional projects. Having two different
contractors makes this work more
meaningful – you learn new things. I
believe that YIT’s future in the field looks
good, but more experience and know-
how is needed.
At the moment joint development
projects between customer and contractor
are rare.
– Guidelines should be established
in order to get a more active grip on
joint R&D activity. We are now looking
for a sponsor. For today’s contractors
there are too few benefits to be gained
from innovation. The hectic nature of
maintenance work doesn’t necessarily
allow the time for product development.
Contractors need to have personnel
specifically committed to R&D activity.
YIT appears to be headed in this
direction, Piirainen reckons. n

8. 8 | -ing
In Finland the treatment of
demanding and rare paediatric
diseases has been centralised
to Children’s Hospital, which
belongs to the Helsinki and
Uusimaa Health Care District.
In August of 2010, its staff will
be able to enjoy the results of
the multi-phase renovation and
expansion work in new facilities.
Text Eija Pesonen Photos Joni Nuutinen
Top hospital
– In reality, there
should be no
construction in a
functioning hospital.
The conditions for
the builder are really
demanding; patients
and staff are the
top priority – and
they should not be
disturbed in any
way. Fortunately,
everything has gone
very smoothly with
YIT, emphasises Veli
Ylitalo, the senior
physician in charge.

9. -ing | 9
into new shape
T
he Children’s Hospital
moved to its current
facilities at Meilahti
hospital area back in
1946. Over the decades,
it has developed and expanded into
one of Europe’s most respected
clinics for paediatric diseases. There
are wards for paediatric diseases
and paediatric surgery, a surgical
and anaesthesia department, two
intensive care units and outpatient
clinics, as well as the functions
supporting them. In addition,
the centralised health care centre
for Helsinki also provides on-call
services in the facilities on evenings
and weekends.
The main reason for the start of
the renovation and expansion at
the Children’s Hospital in January
2009 was that the old facilities
became too cramped, even turning
into a bottleneck for cardiac
surgeries, among other things.
– The intensive care unit facilities,
for example, have been in need
of renovation for years, and not
just because of the water damage.
There has been moisture damage
in the ceilings of the different
rooms, one after another. After
the expansion, the patients can be
treated on time and the facilities
are no longer the limitation for the
care, says Veli Ylitalo, the senior
physician and the director of the
paediatric neurology clinic group.
A demanding renovation and
construction project
There are over a thousand members
on the Children’s Hospital
staff – nursing staff, physicians,
psychologists, dieticians,
custodians, and even preschool
teachers. Since last year, they have
all had to cope with working amidst
a demanding construction site.
– We had to move the wards as
the renovation progressed. I can’t
help but admire our staff; they have
been very flexible throughout this
construction project. At times –
for example, during the detonation

10. 10 | -ing
work of the new construction area –
the conditions have been unreasonable
for them. There were no alternatives,
however, since the working hospital had
to undergo repairs and renovation. Good
and close cooperation got things going,
says Veli Ylitalo, the chief representative
in the project for the user.
The special solutions required for the
operations of the hospital have been
taken into account in the design and
construction phases to the last detail. As
construction progressed, joint meetings
have been held frequently, and the
implementation has been followed to the
tiniest detail.
– Both the construction staff and the
special designers for the hospital were
participating in the job site meetings.
The wards and the builder had jointly
agreed upon what could be done and
where, without impeding the running
of the hospital. We are the ones calling
the shots. The builders have been great
listeners, always aware of whatever was
going on in any given ward at the time.
This has certainly been one of YIT’s
most demanding construction projects,
since there is no other paediatric hospital
in Finland of this level and size, says Veli
Ylitalo.
Invaluable significance
for paediatric health care
The Children’s Hospital is the only
place in Finland where paediatric heart
surgeries and organ transplants are
performed.
– Thanks to the construction project,
we are gaining many new facilities.
There will be six operating suites in the
anaesthesia and surgical department,
14 recovery beds and different special
facilities for patients undergoing
procedures prior to surgery, for example,
connecting to the heart-lung machine,
states Ylitalo.
The new intensive care unit will have 16
hospital beds and facilities for different
purposes, including isolation and family
rooms. The MRI-imaging is going to
be moved from the temporary “crate”
adjacent to the clinical building to the
modern facilities being built adjacent
to the intensive care unit. With the new
wards, there will be many other facilities
neededinthedailyrunningof thehospital,
such as office, pharmacy, maintenance,
storage, conference and social facilities –
as well as a new auditorium with a direct
camera link from the operating rooms.
– The audiovisual system with cameras
connected to operating room lights alone
is a project of about EUR 1 million. The
treatment procedures are recorded and
documented for both educational and, if
necessary, legal use. The image transfer
system will be installed in the auditorium,
lecture hall and in the conference rooms,
among others, Ylitalo says.
Konsta Karaskuru, construction
superintendent for YIT, maintains
that the work has been progressing on
schedule and that most of the surface
materials have already been installed.
Furnishing, installation of the hospital
equipment and devices, and the yard
work still need to be done. n
Occupational Safety
– TR-measurement 95 per cent
– The real challenge for the project is that the activities of the hospital surround our construction
work – partially above and below us, as well as behind the wall. Some of the construction work
has to be done inside a functioning hospital, and a large connection area to the old building
makes it very challenging. A high level of technology, multi-dimensional details plus the five-level
patient elevator, built in the old building and serving the new part of the hospital, contributed to
the project’s complexity, adds Karaskuru.
TR-measurement is a weekly observation tour of the construction site that is used to measure
the level of safety at the site. In the measurement, the things that are “right” in relation to
things that are “wrong” are observed. In real terms, the percentage thus achieved on typical
construction sites is between 70 – 99 per cent.
The Children’s Hospital
by the numbers 2008
Number of patients 35,467
Treatment sessions 8,154
Outpatient visits 55,993
Emergency room visits 17,022
On-call outpatient visits 22,760
Operations 4,896
Emergency surgeries 2,050
On-call duty 24 hrs/day
Patient age range 0–16 years
– With a couple of exceptions, our TR-measurement
has been over 95 per cent or, in other words,
at a good level. There have only been a couple
of occupational injuries and they have
been very minor bruises, maintains
construction superintendent
Konsta Karaskuru

11. -ing | 11
Hygiene standards in operating theatres,
laboratories and isolation wards must be
extremely high. YIT service includes changing
Hepa filters, ensuring that rooms are 100%
sterile.
At Ahus, Norway’s most
modern hospital, time for
patients is created with
advanced technology. The
crucial role of service and
maintenance is based on
YIT’s ServiFlex concept.
ServiFlex,
– all in one contract
• Total technical service and
maintenance
• Flexible modular system
• Provides complete service control
• Effective and cost-saving
• One personal contact – one agreement
• 82 different contract combinations
This is Ahus:
• 40,000 admitted patients
• 172,000 polyclinic patients
• 40,000 day patients
• 5,900 observation patients
• 110,000 pictorial diagnostic
investigations
• 21,000 operations
Service essential for efficiency
in new Norwegian hospital.
Text Knut Gaaserud Photos YIT
More time
for patients
A
fter Norway’s major
health care reform in
2001, the decision was
made to build Ahus, a
new central hospital for
the county Akershus
and parts of Oslo. In August of 2008,
on opening day, specialists described the
new hospital as the most patient-focused
hospital in Europe.
More than 4,800 employees provide
health services to 340,000 inhabitants in
the area.
During its construction, the project
director for the hospital, Bjørn Sund,
made this comment: – The technical
solutions chosen will give hospital staff
more time with patients. The operation
and maintenance of the installations
will be taken care of by specialists and
personnel particularly dedicated to and
trained for these tasks. YIT is a company
that possesses such expertise in a number
of professions and fields.
Major orders for YIT
Ahus and YIT signed the country’s
largest air handling contract ever for
145 complete air treatment plants and
58 specialised rooms, such as operating
theatres, isolation wards, laboratories
and infection rooms. All will be delivered
with systems for energy recovery, and
with a capacity of up to 1,250,000
m³/h. Furthermore, they will include
an advanced vacuum-based system and
plant for removal and transportation of
garbage and laundry. Finally, there will be
equipment and systems for the hospitals’
advanced audio-visual installations.
Deliveries will demonstrate YIT’s
ability to supply diverse technical
solutions.
ServiFlex means better and
more flexible service
Ahus’ clear policy of limiting its own
resources to service and maintenance
led YIT and Ahus to sign service and
maintenance agreements. ServiFlex,
a concept unique to YIT, formed the
basis of these contracts. It is a highly
structured and comprehensive system for
total service packages. Erik Schou, YIT’s
Sales and Marketing Manager for the
Oslo department, explains: – ServiFlex
is well established on the Norwegian
market and we have a number of good
references. The concept covers all service
areas and we recognize that the customer
often concentrates on the varied solutions
ServiFlex provides, thus moving away
from short-term economic assessments.
Moreover, because our offer only
involves one contact person from our
organization, the client’s administrative
workload is lightened.
Service at Ahus,
– what does it include?
Inshort,theagreementsincludeserviceon
all ventilation equipment in laboratories,
operating theatres and isolation wards, in
addition to the computer room coolers.
For the vacuum plant and systems for
laundry and garbage, YIT provides
service on all automatic, mechanical and
technical air equipment. For the delivered
audiovisual systems and equipment, the
agreement will guarantee uninterrupted
operation at all times.
All ServiFlex contracts will be
performed with a combination of routine
service and a 24-hour service line for
immediate action. n

12. 12 | -ing
W
hen Forchem’s pine
oil factory was being
established in Rauma in
2001, it was clear from
the beginning that strong
partnerships would be
sought for the company.
– Keeping all the know-how on our own payroll
is not always possible. Sometimes it just makes
sense to rely on others, maintains Timo Saarenko,
the production manager for Forchem.
– Outsourcing has been the correct strategic
decision for us. We chose our partners after much
consideration, and we haven’t really had to change
them over the years, says Saarenko.
YIT chosen as partner
for maintenance from early on
Matti Koponen, YIT’s maintenance manager,
became familiar with factory during its
construction phase. At that point, one of the
most interesting tasks was hiring personnel for the
modern factory.
– I initially imagined that we’d be looking for
seasoned professionals in maintenance. However,
the factory was equipped with such modern
technology that we needed young, trained
individuals used to finding new information, says
Koponen.
The selected individuals became involved right
at the construction stage: they were installing
instruments and participating in the same training
as the rest of the staff. And so they knew the
factory well even before operations got underway.
Sufficient staffing is acquired
cost-effectively
When maintenance is transferred to an outside
entity, responsibility for taking care of the
appropriate staffing levels is also transferred out of
the hands of the factory. Besides Matti Koponen
and one subcontractor, there are five other YIT
employees taking care of the daily maintenance
duties at Forchem. During the stoppages,
additional personnel are drawn from the main unit
as well as from the broad networks of different
service providers. During one stoppage there were
72 employees at the most.
– Annual repairs have gone off well. Based on
my earlier experience, staffing is a labour-intensive
task. We’ve now been able to get sufficient
manning levels cost-effectively, without additional
downtime, says Esko Kiviranta, a process
developer.
A close relationship also means that Forchem
has not hired their own maintenance manager;
rather, they were able to entrust that role to
Matti Koponen, who also oversees the thermal
oil heater. In the development projects, the
perspective of maintenance is considered, and
Koponen’s suggestions for improvement are taken
into account.
– Operational latitude is based on trust, and
it is largely a matter of having the right person.
In order to get to this level of trust, the partner
must be involved in the process. Then he also has
something to give to us, maintains Kiviranta.
– The operational environment of Forchem is
demanding, and there are unique characteristics in
the process, such as high temperature levels. Over
Union of Trust
Outsourcing maintenance was an excellent strategic decision for Forchem.
The cooperation with YIT over the past eight years has evolved into a close
relationship, meaning a high utilisation rate for the factory and reliable
delivery.
Text Katri Syvärinen Photos Jussi Partanen

13. -ing | 13
the years, YIT’s has gained a deeper understanding
regarding process know-how. When employees are
committed to their work, it doesn’t matter who
pays the salary.
Operational reliability is crucial
Maintenance performance enables the factory to
maintain a high utilisation rate. For the production
facility’s client it means reliable delivery.
– Our warehousing levels are low. In the best
of cases, we receive the order from a customer on
Friday, and the product is sent off to the customer
on Monday. Such great flexibility requires that
the factory is functioning well. Maintenance
is an important part of the chain that ensures
operational reliability, says Timo Saarenko.
It is also important to look ahead. Anticipation
helps to notice potential problems even before the
equipment breaks down.
– During the eight years of operations, we
haven’t really encountered any problem that could
have been avoided, Saarenko recalls.
At this point, all of the growing pains have been
taken care of, but at the same time, the factory
is aging – the challenges of the maintenance
change according to the life cycle of the factory.
It is hoped that one thing will remain the same:
the high standards of occupational safety with
YIT and Forchem. During the past eight years
Forchem has experienced only one accident.
– We take meticulous care of the safety
equipment. As soon as a stoppage occurs, we
have a safety information session as well as
auditing rounds during them, just to ensure that
the regulations are closely adhered to, maintains
Matti Koponen.
– Fewer accidents occur in a modern and well-lit
environment, as opposed to the old, labyrinth-like
factories. You must keep your wits about you in
maintenance: you must think of everything twice
before acting. n
Forchem
• Began production in 2002
• refines cellulose industry by-products
• Pine oil is the raw ingredient that is refined by distillation
• Products include pine resin (for glue and print colour
raw material) and fatty acid (for raw ingredients for
paint and soap, among others)
• Production capacity 175,000 tons annually
• About 35 personnel in Rauma
• 95 per cent of the production is exported, mainly to
Europe
• Market share in Europe about one-third, 10 per cent
globally
• About 20 similar factories worldwide
• Products are manufactured from renewable raw
materials
• 98 per cent of the energy used by the factory is
renewable energy

14. 14 | -ing
Soon, the towers of the refinery will no longer be scraping the
skies alone in Sweden’s Nynäshamn. The largest natural gas
terminal in the Baltic Sea region will be completed adjacent to
the refinery next summer. YIT is playing a significant role as the
builder of the actual storage tank and piping systems.
Text Katri Koskela Photos Cryo, Aga Gas
Chills
within Steel Shells
– The natural gas terminal is significant,
since it will be the first of its kind in
Sweden. If the operation gets going well,
it will certainly be expanded soon, reckons
Jarkko Rosilainen, the unit director from
YIT’s industry and network services.
The developer of the terminal is Aga Gas
Ab, the leading gas company in Northern
Europe. YIT is supplying the tank as a
subcontractor to Cryo Ab, which is, like
AGA, a part of LINDE Group.
The volume of the LNG (liquid natural
gas) tank, a tour de force of construction
engineering, is 20,000 cubic metres, and
it weighs slightly over 12,000 tons. The
terminal, reaching the height of 33 metres
and having a diameter of 38 metres, is due
to be put to use in the spring of 2011.
– The overall idea is to create infrastructure
for the storage and distribution of natural
gas in the Stockholm area, says Rosilainen.
-165 degrees inside the tank
– An LNG-terminal is not in and of itself a
new invention, but this is a new thing in the
Baltic region. In Sweden, this tank is first of
its kind, explains Rosilainen.
Lars Persson, the project manager from
Cryo, explains that natural gas has been
used previously, especially on the western
coast of Sweden for heating, for example.
The gas has been imported from Denmark
and there was no way of storing it.
Liquefying makes transportation and
storage easier.
– In order for the gas to stay in liquid form,
low temperatures are needed, says Jarkko
Rosilainen.
The planned temperature for the storage
tank being built in Sweden is -165 degrees.
The tank will have a concrete lining of 80
cm.
– Typically, the storage tanks are built
solely as steel structures. Using concrete
was now the condition for the permit –
for example, there won’t be any leaks if
something happens, says Rosilainen.
Cooperation and new challenges
Cryo Ab and YIT have been engaged in
cooperation for at least a couple of decades.
According to Lars Persson, YIT was the
“obvious choice” for supplying the tank.
– YIT has been in this project from the
beginning – in other words, we have been
involved in assisting in its design and
budgeting, Rosilainen reveals.
– We have made smaller natural gas
storage tanks, but not this size. The structure
is basically the same, however, and we have
experience in projects of similar magnitude.
In March this year, YIT entered into an
agreement with Cryo for the pipelines for
the project.
Natural gas – a growing trend
As a result of the terminal, the Nynäs refinery
and several companies, such as Fortum,
are starting to use natural gas. But does
Persson think that the new terminal will
increase the use of natural gas in Sweden
generally?
– Yes, absolutely. There has been a lot
of discussion about natural and bio gases
recently, and the situation is now changing:
we are finally going to be able turn words
into deeds.
According to Persson, maritime
transportation is one example of where
there will soon be a transition from oil-based
fuels to natural gas.
– We envision the growing markets ahead.
This LNG-terminal is the first of its kind, but
certainly not the last, he chuckles. n

15. Additional services add a competitive edge
to the property maintenance of YIT Service
Text Eija Pesonen Photo YIT
Russian property
maintenance market
expanding
M
ost of the Russian property
maintenance companies
offer a common set of
services for clients to
provide comfortable living conditions
in apartment buildings. This includes
maintenance of all systems, keeping the
buildings and their surroundings clean
and tidy, in addition to providing routine
and capital repairs.
Service companies have always existed
in Russia since Soviet times, but these
were state-run organisations called
“DEZ” (Russian abbreviation for local
business administration). They generally
were strongly criticised for poor quality
work. In 2005, amendments were made
to the Civil Code and the rules for
establishing homeowners associations
were defined.
– These associations became the
customers in need of a new standard of
household maintenance services. It’s only
natural that private capital reacted by
offering new companies’ services. This
is a very typical situation: once there is
demand, the supply appears. Five years
is not a long time, but today it’s hard to
think of any city in the Moscow region
where the original service company
wouldn’t be facing competition from two
or three new companies, says Valery Kim,
General Director of ZAO YIT Moskovia.
The development of service activity
should focus on developing service. In
other words, the issues about the general
maintenance of engineering systems and
entire buildings are quite obvious and
transparent. The customer knows what
he wants and the service provider knows
how to accomplish it.
– The phase of price competition is
passed through relatively quickly, as all
the companies reach the same prices
quite soon, depending on the expenses
and acceptable level of ROI, says Valery
Kim.
At the moment side by side with
price competition will be the additional
services. For example, imagine creating
a company website with a private virtual
office for each homeowner, where they
can access and print out utility bills; check
payments and arrears balance; enter
readings from their water, gas, electricity
meters; book a service call and check the
call status; pay the housing services using
an electronic payment system – all from a
home computer. The list goes on.
– Also, the service company can work
as a unit coordinating connections with
all the subcontractors, such as water and
electricity suppliers as well as others. The
owner can pay for all these services in one
place, saving both time and effort, Valery
Kim says.
Own service company
YIT Service Company was founded in
April of 2008 in Ramenskoje, but today
its units also work in Zhukovskoje,
Pushkino and Noginsk.
The number of employees is 126,
including 19 engineers and technicians.
The service range extends about 50
kilometres.
– The success is supported by the fact
that 85 per cent of homeowners have
chosen nothing else but YIT Service.
We are providing services to 2,840
apartments, a total of 200,000 square
metres.
– I would say, absolutely everything
that an operating organization has to
offer are required services, says Nikolai
Grebentshukov, General Director YIT
Service.
The Russian service company differs
from its counterparts in Finland in that it
works as a homeowners association and
as a managing and operating organization
at the same time.
– Our technicians have a complete
range of electric tools, not to mention
compressor, gas, and electric welding
equipment, as well as personal tools.
Service calls in company offices are made
using written forms, by mail, by phone
and by email, says Grebentshukov.
At the moment we are providing
homeowners with services for
modernising plumbing and electrical
systems.
– Our objective is that our company is
chosen as a management company for a
period of at least three years, which would
allow it to make more realistic plans for
future development, Grebentshukov says.
For us, the importance of our service
company’s functionality is to make the
YIT Home brand more attractive to
customers. This is our way to ensure the
quality of our constructions, for we do
not only sell the customer an apartment,
but we also take on the task of operating
it.
– It means that for our customer YIT
Home is not a momentary partner but
a long-term companion. It is literally
the only offer of its kind on the new
homes market in the Moscow region,
which means that it gives us yet another
competitive edge, stresses Valery Kim. n
– These associations became
the customers in need of a
new standard of household
maintenance services. It’s
only natural that private
capital reacted by offering
new companies’ services, says
Valery Kim, General Director of
ZAO YIT Moskovia.
-ing | 15

16. 16 | -ing
Severn Power
• Combined cycle gas turbine (CCGT)
operated with natural gas
• Output capacity of 824 megawatts
• Two units
• Cooled
• Energy distribution through the network
of the Welsh West & West Utilities
• Owned by Danish Dong Energy
The output capacity of the combined cycle gas turbine (CCGT) under
construction in Uskmouth, South Wales will be able to meet the energy needs
of approximately one million single-family homes.
Text Katri Isotalo Photo Severn Power
Severn Power
heats houses in Wales
T
he combined power plant in
Uskmouth consists of two
units that will be finished in
2010. The units are operated
with natural gas. In a combined
power plant, steam produced as a by-
product from water heated by gas turbines
is utilised in a steam turbine.
The Severn Power plant was ordered in
2008 by Welsh Power, which sold it to the
Danish company Dong Energy in March
2009. The power plant complex, i.e. two gas
turbines, two steam turbines a generator,
electrotechnology and automation
technology, was constructed by Siemens
AG. It also manages the service and
maintenance of the plant.
Severn Power was built on the site of a
decommissioned coal-fired power plant. As
a combined power plant, the Severn Power
plant operates with high efficiency. With an
output capacity of 824 megawatts, the plant
will meet the energy needs of approximately
one million single-family homes. Severn
Power is cooled in order to minimize impacts
to the residents in the area.
A thousand tons of pipework
YIT, the supplier of the plant’s pipework,
has delivered 1,000 tons of main steam
pipes and low pressure pipes to Siemens
AG; YIT also handled the design, materials,
prefabrication and installation of the pipe
system. In addition to steel pipes, the
delivery included fibreglass pipes and
polyethylene pipes. The value of the delivery
exceeds EUR 30 million.
In recent years, Siemens has ordered
comparable major deliveries from YIT, for
example, for projects in the United Kingdom,
Ireland, Latvia, Sweden and Norway. All have
been turnkey deliveries including materials,
design, prefabrication and installation
work. YIT’s Finnish mechanics and welders
have participated in the most demanding
installations. n