3. Xpose-NG Applications
Incident Management
Every involved organization “stores” incident data in
their own system.
Because of this monolithic approach there is no:
Common data model,
Data exchange and/or -sharing,
Common Operational View
Interdepartmental data “enrichment”,
Interdepartmental audits/evaluation,
4. Xpose-NG Applications
Incident Management: DSS
Incident Management is a complex set of legal, operational
and technical agreements between the stakeholders,
An Incident Management Decision Support System (IM-DSS)
should be a basic requirement to make (post-) handling
incidents an efficient and effective process,
The system should be able to handle the different processes,
taking in account the specific rules and data.
The system should be able to seamless integrate the available
data-sources,
The system should be able to inform all involved people in a
location and device independent way,
5. Xpose-NG Applications
Incident Management: DSS
Builds on the experience with the Xpose-IM application.
Uses the new Xpose-NG (ITS) platform,
Improved domainmodel,
Integration with mobile platforms,
Improved exporting and reporting,
Integrated with a flexible audit and evaluation tool.
Modules available Q1-2014:
Incident registration,
Logbook,
Chat,
Damage reporting,
Audit,
Export & reporting
6. Xpose-NG Applications
Incident registration
Based on the original Xpose-IM application
Added functionality:
Automatic - scope-based - data sharing between organizations,
Priority based incident handling,
Automatic – location based – retrieval of involved organizations,
Chat functionality with image reception,
Vehicle view (eCall)
Scenario registration and evaluation,
Damage registration,
Automatic incident audit and/or evaluation trigger
Improved filters for crisis- and [national] traffic management views
Map views for locationdetails and operational view,
7. Xpose-NG Applications
Logbook
Application which enables sharing of “location based” notes
between organisations and people,
Text editor,
File attachments,
Location input for street/road data
Pre-defined subjects
Note owner decides who can see and/or is allowed to change,
“Follow” specific notes and/or receive change notifications,
Search for:
•
•
•
Notes with specific text,
Notes related to a specific area,
Notes with a specific subject
For desktop and mobile devices.
8. Xpose-NG Applications
Chat
Event related interaction between operator and “mobile” user
(service agency, maintenance etc.)
Operator access in chat area of registration tool,
Full conversation data included in event report,
200 character text lines
Additional image chat (device camera)
Mobile use :Android, iOS (iPhone, iPad)
9. Xpose-NG Applications
Damage reports
On-site (“mobile”) reporting of infrastructural damage caused
by incidents,
Data added to incident:
Informant,
Damage type,
Repair priority,
Description
Additional image
Operator access on “damage-tab” of Incident,
Mobile use :Android, iOS (iPhone, iPad)
10. Xpose-NG Applications
Audit & Evaluation
Seamless integrated with eNquest: on-line tool for the
creation of complex questionnaires,
Sending of a questionnaire can be triggered on:
Occurrence of a specific incident type (for instance accident)
Exceeding specified service time levels (PIN)
Reaching pre-defined attribute trigger levels (nr. of casualties),
Use of specific (human) resources or scenario’s
Manual post-audit request,
Etc.
Questionnaire can be send to whatever [groups of ] users
Results can automatically be send to a research department
or added to the original incident data (enrichment)
11. Xpose-NG Applications
Search & Export
On-line “historical” data-access,
Incidents can be searched on:
Data can be transformed to:
Operator,
Date- and time ranges,
Location and/or area,
Processtype,
Specific text from chat
Specific [Human-] resources
Report in PDF-format
CSV or Excel
Data can be send by email.
12. spin-off de la Universidad de
Valencia
Contact me for more information !
Leo van den Berg
ESAM S.L.
l.vdberg [at] esam.uv.es
Tel: +34 96 354 3552
12
14/02/2014