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Social Media:101 Discover the power of your voice Thursday, July 30, 2009
Goal 1:  Move past the hype!  Goal 2: Inspire you to try something new Goal 3: Motivate you to participate
[object Object],[object Object],jojobickley
What Is Social Media? ,[object Object]
This 101 Focuses On What Makes Media Social People: Media shifts, content and  behavioral   Technology: The vast universe of tools Your Brand, Your Story, Your Voice, Our Agency Brands: The people and brands willing to make a change
Part 1: People: Media shifts, content and  behavioral
Our clients’ marketing model is being challenged, and CMOs can foresee a day when it will no longer work.   McKinsey Quarterly, 2005, Number 2 Source: Alain Thys: http://blog.futurelab.net
People are free and are demanding their voices be heard.  Consumers are demanding that agencies and their clients listen, learn and change.
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],BRANDS CONSUMERS RESPONSE Source: Alain Thys: http://blog.futurelab.net
200,000,000 blogs 1.5 million residents “ When the people find that they can vote themselves money, that will herald the end of the republic.” >100,000,000 videos (65,000/day) 14,463,346 auctions Almost 4,000,000 articles (10 languages) reaches over 91 million U.S. people monthly
Semi-amateurs start to “play for real” NEWS MEDIA Users in millions BBC Newsline Ticker 19,550 CNN 18,600 New York Times   8,740 Drudge Report   4,210 Washington Post   3,755 Reuters Online   3,680 Guardian Unlimited   2,985 Al Jazeera   2,925 Wall Street Journal   1,995 Le Monde    990 The Huffington Post   959 The Economist   740 Daily Kos (State of the Nation)   722 Crooks and Liars (John Amato)   525 CC Chapman Boston-based blogger with  56,750/million p ieces of content Blogs vs. Mainstream News Media : Early days showing traffic growth A digital democracy has opened up the air waves to anyone with a message. Source: Alain Thys: http://blog.futurelab.net
The power shifted  –  We demand control ® Any Time  -  Any Place  -  Any Way Source: Alain Thys: http://blog.futurelab.net
of consumers don’t believe that companies tell the  truth in advertisements” “ 76% — Yankelowich Source: Alain Thys: http://blog.futurelab.net
THERE IS STILL ONE TRUSTED MEDIUM LEFT IN THE WORLD MY FRIENDS – THEIR FRIENDS – AND ALL THOSE WE COLLECTIVELY RESPECT
Our  need  to connect fuels   our   world
Our connections  form tribes
Major interests: music, sports, film, photography, literature, fashion, games, business, news, ect. Tribes come in many forms and form around many interests 774 million People Use Social Media Source: Jan. 2008 Strategy Analytics, Inc.
Some people are passionate about their interests
Slide    |  07/31/09 passionate people can influence  many
Social Media is You
We are social media
Me dia
First Continental Congress Being social and tribal is hardly a new behavior
Telephone and Mail facilitated Tupperware Parties We have always shared our passions
Creating for Nationwide Insurance We have evolved with technology
Part 2: Technology: The vast universe of tools that connect us
(cc) Lynette Webb, 2006 Source: Alain Thys: http://blog.futurelab.net
“ Social software   is   amplifying   our messages, creations, passions and buying habits.”
Social s software has a few categories
Most Popular US Social Software Platforms ,[object Object],Twitter Share your status Delicious Bookmark sharing Flickr Photo sharing Software Reach: Mass Media is a social networking site with user profiles, blogs, groups, photos, music Facebook is a free-access social networking website YouTube is a video-sharing website on which users can upload and share videos
Using social software,  we network for information, entertainment and freedom
What makes a digital (network) tribe ? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Demographics Psychographic profile
How are we using social software?
Slide    |  07/31/09 It’s not viral until the audience says so
Your  tribe  used to be isolated in one  location
NYC Tweet up using Loopt We are using GPS to network
technology  facilitates global connections
Part 3: Brands: The people and brands willing to make a change.
Is Social Media The Right Answer For All Companies?
Social Media requires a CHANGE in the way we do business
Companies That Have Changed
Slide    |  Wednesday, July 1, 2009 Nokia: One of the most transparent marketers in the world
Ford: Puts the product in the hands of social media practitioners
[object Object],Jeep Share The Experience http://www.jeep.com/en/experience/community/urban_ranger/# ,[object Object],[object Object],[object Object],[object Object]
[object Object],Slide    |  Wednesday, July 1, 2009 Pepsi Refresh Everything
Pepsi  Social Gaming Rock Band ,[object Object],Slide    |  Wednesday, July 1, 2009
Slide    |  07/31/09 Red Hat Society: they share stories and passions
they use the Web to recruit and stay connected 1.5 million members 50+ women are using: YouTube + Email + Flickr to organize a global movement
4,330,000 images on the Web  853,000 videos on the Web
Social software helps them connect   with other women across the globe.
Iranian Elections Link to more: http://joannapenabickley.typepad.com/on/2009/06/twitter-has-many-uses-one-of-my-favorites-is-when-communities-of-people-speak-out-and-call-bullshit-on-the-mainstream-media.html
Michael Jackson Link to more: http://joannapenabickley.typepad.com/on/2009/06/on-michael-jacksons-push-to-digital.html
Part 4: Your  Brand, Your Story, Your Voice and Our Agency
Me dia: What does it mean for agencies?
Me dia: What does it mean for agencies? Create * Inspire * Facilitate  Conversations
NYC  Blog: iWunder | Sharing Our Thoughts and Work
Me dia: What’s Your Personal Brand?
 
Me dia
Come on and  practice  with me @  http://joannapenabickley.net
Practitioners worth following ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Glossary  of Terms http://socialmedia.wikispaces.com/A-Z+of+social+media

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Social Media 101: Social Media 101: Discover the power of your voice

  • 1. Social Media:101 Discover the power of your voice Thursday, July 30, 2009
  • 2. Goal 1: Move past the hype! Goal 2: Inspire you to try something new Goal 3: Motivate you to participate
  • 3.
  • 4.
  • 5. This 101 Focuses On What Makes Media Social People: Media shifts, content and behavioral Technology: The vast universe of tools Your Brand, Your Story, Your Voice, Our Agency Brands: The people and brands willing to make a change
  • 6. Part 1: People: Media shifts, content and behavioral
  • 7. Our clients’ marketing model is being challenged, and CMOs can foresee a day when it will no longer work. McKinsey Quarterly, 2005, Number 2 Source: Alain Thys: http://blog.futurelab.net
  • 8. People are free and are demanding their voices be heard. Consumers are demanding that agencies and their clients listen, learn and change.
  • 9.
  • 10. 200,000,000 blogs 1.5 million residents “ When the people find that they can vote themselves money, that will herald the end of the republic.” >100,000,000 videos (65,000/day) 14,463,346 auctions Almost 4,000,000 articles (10 languages) reaches over 91 million U.S. people monthly
  • 11. Semi-amateurs start to “play for real” NEWS MEDIA Users in millions BBC Newsline Ticker 19,550 CNN 18,600 New York Times 8,740 Drudge Report 4,210 Washington Post 3,755 Reuters Online 3,680 Guardian Unlimited 2,985 Al Jazeera 2,925 Wall Street Journal 1,995 Le Monde 990 The Huffington Post 959 The Economist 740 Daily Kos (State of the Nation) 722 Crooks and Liars (John Amato) 525 CC Chapman Boston-based blogger with 56,750/million p ieces of content Blogs vs. Mainstream News Media : Early days showing traffic growth A digital democracy has opened up the air waves to anyone with a message. Source: Alain Thys: http://blog.futurelab.net
  • 12. The power shifted – We demand control ® Any Time - Any Place - Any Way Source: Alain Thys: http://blog.futurelab.net
  • 13. of consumers don’t believe that companies tell the truth in advertisements” “ 76% — Yankelowich Source: Alain Thys: http://blog.futurelab.net
  • 14. THERE IS STILL ONE TRUSTED MEDIUM LEFT IN THE WORLD MY FRIENDS – THEIR FRIENDS – AND ALL THOSE WE COLLECTIVELY RESPECT
  • 15. Our need to connect fuels our world
  • 16. Our connections form tribes
  • 17. Major interests: music, sports, film, photography, literature, fashion, games, business, news, ect. Tribes come in many forms and form around many interests 774 million People Use Social Media Source: Jan. 2008 Strategy Analytics, Inc.
  • 18. Some people are passionate about their interests
  • 19. Slide | 07/31/09 passionate people can influence many
  • 21. We are social media
  • 23. First Continental Congress Being social and tribal is hardly a new behavior
  • 24. Telephone and Mail facilitated Tupperware Parties We have always shared our passions
  • 25. Creating for Nationwide Insurance We have evolved with technology
  • 26. Part 2: Technology: The vast universe of tools that connect us
  • 27. (cc) Lynette Webb, 2006 Source: Alain Thys: http://blog.futurelab.net
  • 28. “ Social software is amplifying our messages, creations, passions and buying habits.”
  • 29. Social s software has a few categories
  • 30.
  • 31. Using social software, we network for information, entertainment and freedom
  • 32.
  • 33. How are we using social software?
  • 34. Slide | 07/31/09 It’s not viral until the audience says so
  • 35. Your tribe used to be isolated in one location
  • 36. NYC Tweet up using Loopt We are using GPS to network
  • 37. technology facilitates global connections
  • 38. Part 3: Brands: The people and brands willing to make a change.
  • 39. Is Social Media The Right Answer For All Companies?
  • 40. Social Media requires a CHANGE in the way we do business
  • 42. Slide | Wednesday, July 1, 2009 Nokia: One of the most transparent marketers in the world
  • 43. Ford: Puts the product in the hands of social media practitioners
  • 44.
  • 45.
  • 46.
  • 47. Slide | 07/31/09 Red Hat Society: they share stories and passions
  • 48. they use the Web to recruit and stay connected 1.5 million members 50+ women are using: YouTube + Email + Flickr to organize a global movement
  • 49. 4,330,000 images on the Web 853,000 videos on the Web
  • 50. Social software helps them connect with other women across the globe.
  • 51. Iranian Elections Link to more: http://joannapenabickley.typepad.com/on/2009/06/twitter-has-many-uses-one-of-my-favorites-is-when-communities-of-people-speak-out-and-call-bullshit-on-the-mainstream-media.html
  • 52. Michael Jackson Link to more: http://joannapenabickley.typepad.com/on/2009/06/on-michael-jacksons-push-to-digital.html
  • 53. Part 4: Your Brand, Your Story, Your Voice and Our Agency
  • 54. Me dia: What does it mean for agencies?
  • 55. Me dia: What does it mean for agencies? Create * Inspire * Facilitate Conversations
  • 56. NYC Blog: iWunder | Sharing Our Thoughts and Work
  • 57. Me dia: What’s Your Personal Brand?
  • 58.  
  • 60. Come on and practice with me @ http://joannapenabickley.net
  • 61.
  • 62. Glossary of Terms http://socialmedia.wikispaces.com/A-Z+of+social+media

Notas do Editor

  1. In contrast to what some of you might think. This is NOT a speech about just about social media. While there will be a bit of that, In fact, it is much more ambitious.
  2. In contrast to what some of you might think. This is NOT a speech about just about social media. While there will be a bit of that, In fact, it is much more ambitious.
  3. Its not what u thought
  4. This is not a speech! And TV is not dead. Yet rather than advise all sorts of hype activities I wanted to dig deeper and look for the opportunities which are currently untapped.
  5. We have changed – we have taken control
  6. When you look at the marketing truisms we all believe, they are being challenged by the reality many in the industry chose to ignore. For example: In the US there was great excitement that the people who bought PVRs, actually watched 12% more television that those who didn’t. This was seen as great news for television as a medium. Unfortunately a study by the big six TV networks showed that 90% of these consumers adskip (a similar study in germany put this number a little lower: at 88.2%) In Europe, more than three quarters of germans are irritated by advertising, in which only 24% still watch it . Over half of the US consumers start avoiding products & services which overwhelm with advertising And to prove that this is a universal phenemenon, according to McKinsey 85% of Chinese stop watching TV during commercial breaks. So the experts are coming to the conclusion that the traditional marketing model is being challenged and CMO’s can see the day where it will no longer work. This is also confirmed by Jim STengel, the global marketing officer at P&G who goes on the record to say that “we’re applying antiquated thinking and work systems to a world of possibilities”. Sources B78% of germans ( ( GfK Marktforschung 25/05/2004) 54% of US consumers (Yankelovich Partners, June 2005) 85% of chines (McKinsey, 2006) Traditional model is broken: McKinsey Quarterly, 2005, Number 2
  7. And if that weren’t enough, it turned out what Ben Franklin and the founding fathers were right after all. “ When the people find that they can vote themselves money, that will herald the end of the republic.” Suddently we could blog, podcast, write, produce vide0s, etc.
  8. In which some of the work we did started rivalling with traditional media programmes, even though no traditional media executive would have given this work the light of day Every Citizen is a Reporter
  9. Yet then the power shifted. First we obtained the tools to take control of the one way, cnetrally directed information stream that was being pushed our way. From now on we could go straight to what we wanted, when we wanted it and how we wanted it. Suddently we could
  10. What is driving this phenomena?
  11. Because there is still one trusted medium left in the world … and that medium … is ME
  12. They share stories, and evangelize your story
  13. what you say
  14. What I say
  15. Telephone & Mail facilitated Tupperware Parties We have always shared what we are passionate about
  16. social software platforms
  17. This information used to be limited to your immediate location – of from whoever was near and could hear you.
  18. Technology breaks down the boundaries. Today technology facilitates global connections
  19. Brands: its not for everyone Who are the best suited for SM and what are the pit falls. A re you ready to change Clients and we have to let go
  20. Strategy is if we put all the pieces out their we are facilitating the people who love our product to take it and make it their own.
  21. Show me the money
  22. The Red Hat Ladies is an organization of women who meet for tea wearing red hats and purple dresses.
  23. Grandma on the friend feed -
  24. It’s not just for kids
  25. The red hat ladies have spread around the world, showing up in local cultures and places you never would have expected.
  26. What I say digitally matters.