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Product Camp Chicago 2011
Content Marketing Key to B2B Sales Funnel

Blog posts                                                                         39%
                                                                              37%

Webinars and virtual events                                                     38%
                                                                    34%

Industry white papers                                        31%
                               14%
                                                                   Emarketer.com - October 18, 2011
Videos                                           23%               Content Types that are
                                           20%                     most valuable for directly
                                                                   supporting marketing
Data-driven research reports               20%                     objectives according to
                                                       29%         B2B and B2C marketing
                                                                   professionals worldwide.
User/peer-created content            17%
                                                 23%               May 2011 % of respondents
Vendor-sponsored    10%                                            B2B            B2C
white papers
                                                                   Note: 86% of respondents were from North America
Podcasts     6%                                                    Source: Focus Research, ―Marketers‖ Benchmarks
                   9%                                              2011: A Survey of Marketers’ Priorities & Challenges,
                                                                   June 8, 2011
Content
  Ten Practical Tips:
Process, compliance
 and controlling your
brand are key pieces
to your product plan
 from the beginning.
Process
#1 Content should be part of                 #3 Building Buzz
   the conversation early on:                   -Building a case
                                                -Creating anticipation
  - Building buzz- align marketing efforts
  - Controlling brand- from the beginning
  - SEO/market segment planning              #4 Community: Preview opps for VIPs

#2 Compliance and governance                 #5 Allows word to spread- influencers
   for those who care
Opportunities to Control your
      Brand/Product

              In product design process
                      Answering the call
                    Be the first out there
                                 Innovate




Wright Goode Inc. | November 8, 2011         5
#6 Measurement

―Build in content and marketing efforts
 along the way and benchmark every
   dollar so at the end you can see
    what paid off and how it directly
        impacted your market.‖

    — Eduardo Conado, Motorola Solutions
Ways to prepare
          #7 Launch
              -Brainstorm
              -Ownership
              -Collaborate/Align
              -Invest



          #8 Build infrastructure
              -Prioritize




Wright Goode Inc. | November 8, 2011   7
Industries
• Find your audience

• Take a look at your competitors - go
  where they are where they are NOT!

• Maybe your thinking I don’t need this for
  my product/service/industry/organization

• Look internally (is there a community?)

• Take the stage - control your messaging
  before it is taken out of you hands
Making your case

      #9 Value
           -Collaboration
           –Workshop



      #10 ROI




Wright Goode Inc. | November 8, 2011   9
#11 What is content?




Wright Goode Inc. | November 8, 2011   10
Typical Strategic Content Marketing
                 Initiatives
Internal                     External                    Social and Automation
• Training                   • Lead generation-          • Marketing
• E-learning                   webinars, white papers,     automation content
• Newsletters                  article syndication         strategies
• Sales                      • Articles                  • Facebook
• Editorial                  • Newsletters               • Twitter
  governance                 • E-books                   • LinkedIn campaigns
• Approval processes         • Integrated content        • PPC campaigns
  and workflow                 strategy                  • Advertising
                                                         • Brand monitoring
                                                         • Re-Use SEO/SEM




     Wright Goode Inc. | November 8, 2011                                        11
Understanding ―content‖
What We Do
Wright Goode is a content studio serving
educational publishers, publishers, B2B and
B2C organizations.

We specialize in the full content lifecycle:
both offline and online, local and global.

We customize teams of staff editors and
writers from a network of more than 800
content professionals with extensive digital
experience

We believe in providing best practices and
efficient processes for consistent results.




Wright Goode Inc. | November 8, 2011           13
Best Practices
Wright Goode is dedicated to providing our clients
with editorial best standards.

We specialize in governance, compliance, and
publishing’s standards for content .

We send status reports, schedules and project
manage all projects with strong communication
and exceeding expectations.

We believe all companies should have the ability
to copyright, control and have the flexibility with all
content developed for future use.




 Wright Goode Inc. | November 8, 2011                     14
20,000 pieces of content



      SEO and
     Scalability




Wright Goode Inc. | November 8, 2011   15
Best fit clients are…
    • Re-engineering their current content development
    • Front loading a big content project (launch)
    • Brand a voice and curate over the entire content lifecycle
    • Or outsource some content development execution

Best fit projects include…
    • Strategy and consulting for content development workflow
    • Creation of high volume, high quality content
    • Scaling content development that mimics an existing brand voice
    • Build an integrated content plan across media types
    • Build, staff and supervise an outsourced content development organization

Typical pilot projects…
    • Three month duration, $2500 per month
    • Rapid turn-around, understand culture




  Wright Goode Inc. | November 8, 2011                                            16
Ben Bradley                                Kim Kleeman
20 years experience in B2B marketing,      10 years experience in publishing,
sales and content development.             education and content development

Serial entrepreneur, founder of Macon      Founder of Shakespeare Squared, #5
Raine, a B2B marketing agency.             in Education on the Inc 500 in 2007.

Editor at large for CDW’s BizTech          Comitted to quality content and best
Magazine, contributor Talent Management,   practices on the web. Passionate about
CIO, IDGA and other publications.          social media and content marketing.

Former member of the Iowa Writers’         40 Under 40 Crain’s Chicago and
Workshops in both fiction and              active member of BMA Chicago.
screenwriting.




   Wright Goode Inc. | November 8, 2011                                             17
Questions?




    Kim Kleeman
    Senior Consultant
    kim@wrightgoode.com
    847-212-1064

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Productcamp2011final (1)

  • 2. Content Marketing Key to B2B Sales Funnel Blog posts 39% 37% Webinars and virtual events 38% 34% Industry white papers 31% 14% Emarketer.com - October 18, 2011 Videos 23% Content Types that are 20% most valuable for directly supporting marketing Data-driven research reports 20% objectives according to 29% B2B and B2C marketing professionals worldwide. User/peer-created content 17% 23% May 2011 % of respondents Vendor-sponsored 10% B2B B2C white papers Note: 86% of respondents were from North America Podcasts 6% Source: Focus Research, ―Marketers‖ Benchmarks 9% 2011: A Survey of Marketers’ Priorities & Challenges, June 8, 2011
  • 3. Content Ten Practical Tips: Process, compliance and controlling your brand are key pieces to your product plan from the beginning.
  • 4. Process #1 Content should be part of #3 Building Buzz the conversation early on: -Building a case -Creating anticipation - Building buzz- align marketing efforts - Controlling brand- from the beginning - SEO/market segment planning #4 Community: Preview opps for VIPs #2 Compliance and governance #5 Allows word to spread- influencers for those who care
  • 5. Opportunities to Control your Brand/Product In product design process Answering the call Be the first out there Innovate Wright Goode Inc. | November 8, 2011 5
  • 6. #6 Measurement ―Build in content and marketing efforts along the way and benchmark every dollar so at the end you can see what paid off and how it directly impacted your market.‖ — Eduardo Conado, Motorola Solutions
  • 7. Ways to prepare #7 Launch -Brainstorm -Ownership -Collaborate/Align -Invest #8 Build infrastructure -Prioritize Wright Goode Inc. | November 8, 2011 7
  • 8. Industries • Find your audience • Take a look at your competitors - go where they are where they are NOT! • Maybe your thinking I don’t need this for my product/service/industry/organization • Look internally (is there a community?) • Take the stage - control your messaging before it is taken out of you hands
  • 9. Making your case #9 Value -Collaboration –Workshop #10 ROI Wright Goode Inc. | November 8, 2011 9
  • 10. #11 What is content? Wright Goode Inc. | November 8, 2011 10
  • 11. Typical Strategic Content Marketing Initiatives Internal External Social and Automation • Training • Lead generation- • Marketing • E-learning webinars, white papers, automation content • Newsletters article syndication strategies • Sales • Articles • Facebook • Editorial • Newsletters • Twitter governance • E-books • LinkedIn campaigns • Approval processes • Integrated content • PPC campaigns and workflow strategy • Advertising • Brand monitoring • Re-Use SEO/SEM Wright Goode Inc. | November 8, 2011 11
  • 13. What We Do Wright Goode is a content studio serving educational publishers, publishers, B2B and B2C organizations. We specialize in the full content lifecycle: both offline and online, local and global. We customize teams of staff editors and writers from a network of more than 800 content professionals with extensive digital experience We believe in providing best practices and efficient processes for consistent results. Wright Goode Inc. | November 8, 2011 13
  • 14. Best Practices Wright Goode is dedicated to providing our clients with editorial best standards. We specialize in governance, compliance, and publishing’s standards for content . We send status reports, schedules and project manage all projects with strong communication and exceeding expectations. We believe all companies should have the ability to copyright, control and have the flexibility with all content developed for future use. Wright Goode Inc. | November 8, 2011 14
  • 15. 20,000 pieces of content SEO and Scalability Wright Goode Inc. | November 8, 2011 15
  • 16. Best fit clients are… • Re-engineering their current content development • Front loading a big content project (launch) • Brand a voice and curate over the entire content lifecycle • Or outsource some content development execution Best fit projects include… • Strategy and consulting for content development workflow • Creation of high volume, high quality content • Scaling content development that mimics an existing brand voice • Build an integrated content plan across media types • Build, staff and supervise an outsourced content development organization Typical pilot projects… • Three month duration, $2500 per month • Rapid turn-around, understand culture Wright Goode Inc. | November 8, 2011 16
  • 17. Ben Bradley Kim Kleeman 20 years experience in B2B marketing, 10 years experience in publishing, sales and content development. education and content development Serial entrepreneur, founder of Macon Founder of Shakespeare Squared, #5 Raine, a B2B marketing agency. in Education on the Inc 500 in 2007. Editor at large for CDW’s BizTech Comitted to quality content and best Magazine, contributor Talent Management, practices on the web. Passionate about CIO, IDGA and other publications. social media and content marketing. Former member of the Iowa Writers’ 40 Under 40 Crain’s Chicago and Workshops in both fiction and active member of BMA Chicago. screenwriting. Wright Goode Inc. | November 8, 2011 17
  • 18. Questions? Kim Kleeman Senior Consultant kim@wrightgoode.com 847-212-1064

Notas do Editor

  1. With the average cost per lead increasing and marketers competing for buyer attention, traditional lead generation tactics are no longer enough. Business-to-business (B2B) companies are looking to content marketing to boost their lead generation efforts.“Informative, nonpromotional content in the form of webinars, white papers, videos, blogs and peer recommendations on social networks and forums can attract prospects,” said eMarketer’s Lauren Fisher, author of the new report, “B2B Lead Generation: Using Content to Acquire Customers.” “It can also be used to build and maintain ongoing relationships with potential buyers—a must for remaining top of mind throughout the purchase process.”Customer acquisition—including both lead generation and lead nurture—are top priorities for B2Bs, according to several surveys, including a June 2011 poll from MarketingSherpa.Content, especially different types like white papers, fact sheets, case studies, webinars and email newsletter campaigns, can help serve these purposes throughout the B2B sales funnel—and according to data from Focus Research, the usefulness of these types of content is different for B2Bs than for business-to-consumer oriented companies.“Online content is the fuel for the new B2B marketing lead generation engine,” said Fisher. “In creating informational, educational and actionable content in the form of white papers and webinars, marketers can effectively lure early-stage buyers into their sales pipeline.“By mixing this content with comparative, company-specific and interactive content—and regularly sharing it via email or e-newsletters—marketers can build relationships designed to nurture prospects throughout the sales funnel,” she continued.