Our Outsourcing business is set up to cater to the growing need of businesses in Nigeria to reap the economic, strategic and operational benefits offered by outsourcing. We deliver value-driven and sustainable solutions that support our clients’ business strategy and growth. Our Outsourcing service is a powerful way to leverage external talent pool, manage personnel cost and mitigate people-related risks through people, process, and project outsourcing. https://workforcegroup.com/outsourcing/

1. Lo
YOUR
STRATEGIC
OUTSOURCING
PARTNER
ADVISORY
OUTSOURCING
LEARNING & DEVELOPMENT
RECRUITMENT & SELECTION
TECHNOLOGY

2. Our Outsourcing business is set up to cater to the growing need of
businesses in Nigeria to reap the economic, strategic and operational
benefits offered by outsourcing. We deliver value-driven and sustainable
solutions that support our clients’ business strategy and growth. Our
Outsourcing service is a powerful way to leverage external talent pool,
manage personnel cost and mitigate people-related risks through people,
process, and project outsourcing.
WhywearetherightOutsourcingpartnerforyou?
However, transitioning staff to an outsourcing service provid-
er can be disruptive to your business if not properly managed
by a proven and experienced provider. Apart from the risk of
failing to achieve your intended strategic objective, severe
business disruptions can quickly create organisation-wide
internal and external customer service failures.
As a 21st century business, you are likely to achieve
your strategic goals when you focus on your area of
competency. Outsourcing eliminates inefficiency and
associated costs arising from handling non-core
functions; and is an effective way to improve organisa-
tional productivity and gain competitive advantage in
the marketplace.
SearchingforanOutsourcingfirmthatunderstandsyouandyouroutsourcingneeds?
Incompetent
outsourced
staff
1
2
Delayed
salary &
remittance of
statutory
Lethargic
response to
issues
3
Slow staff
deployment
time
5
4
Non-compliance
with SLA
Otherkeyclientfrustrationsthatoftenoccurwithoutsourcingare:
Our Outsourcing
Management
Philosophy
1
2
3
4
5
Continuous
never-ending
Improvement
Commitment to
Providing
Client-Centric
Services
Regular People
Management
Competencies
Upskilling
Compliance with
Evolving Technology
and Innovation
Consistent
Consultative
Approach to
Problem Solving

3. A few of the projects we have handled include:
Considering that it is expensive
and unrealistic to stockpile
skillsets that are only used occa-
sionally, every organisation looks
to maximise time and profit, and
minimise cost. When one-off tasks
and projects have to be executed,
the most effective way to get them
done on time and successfully is by
outsourcing them to a competent
third party provider.
Workforce Project Outsourcing
has the capabilities to execute and
deliver on schedule whether you
are looking to carry out a
short-term project such as docu-
ment conversion or a long-term
one such as call centre recruitment
for two years.
ProjectOutsourcing
Workforce People Outsourcing
delivers value-driven sustainable
solutions that support the
business growth aspirations of
businesses and allows them to
focus on their core competencies.
We act as a third party service
provider that recruits, trains, and
places pre-screened, employ-
ment-ready candidates in organi-
sations, in line with their specifica-
tions. Subsequently, we oversee
the outsourced staff’s employ-
ment records, salary and benefits
management, promotions and
increments, regulatory and statu-
tory requirements and all disci-
plinary and performance manage-
ment matters.
PeopleOutsourcing
OurPracticeAreas
Secretaries/Personal Assistants
Customer Service Agents
Direct Sales Agents
Call Centre Staff
Business Analysts
I.T Analysts
Relationship Managers
Application Developers
Financial Coordinators
Business Development
Managers
Some of the roles we provide services for:
10
9
8
7
6
5
4
3
2
1
Data Gathering
and Survey
Employee
Handbook and
Standard
OperatingPolicy
Development
Document
Sorting
Identity
Verification
Background
Check and
Verification
Talent
Profilingand
Assessments
06
05
04 03
02
01

4. Some of our technology enable Process Outsourcing solutions include:
Process outsourcing has evolved from the days of being strictly adopted by manufacturing companies to a concept
embraced across several sectors of the economy. As the business world becomes more competitive, it has become impera-
tive that organisations outsource some of their processes if they must increase their focus and efficiency.
ProcessOutsourcing
Through our unique outsourcing engagement
processes, we have delivered cutting edge and
best-in-class solutions to our clients.
OurTrackRecord
We currently manage about 7,000 outsourced staff across
the six geo-political zones nationwide
OutsourcedWorkforceStrength
Call Centre
Marketing & Marketing Research Support
Data Entry & Correction
Information Capture
HR Systems Management
Payroll
Performance Management
Customer Care Services
Facebook - @workforgroupng | Twitter - @workforce_group
LinkedIn - workforce-group | Instagram - @workforcegroup
C O N TA C T U S
P a r t n e r W i t h U s f o r R e s u l t s
Plot 9, Gbagada Industrial Scheme, Gbagada Expressway, Gbagada, Lagos State
sales@workforcegroup.com
+234 903 194 6744
www.workforcegroup.com