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Plan for Disruption:
Emerging Stronger in Uncertain Times
Housekeeping Items
Workday Confidential
Help Slides Media Player Q & A Resource List Speakers Survey
This presentation may contain forward-looking statements for which there are risks, uncertainties, and
assumptions. If the risks materialize or assumptions prove incorrect, Workday’s business results and directions
could differ materially from results implied by the forward-looking statements. Forward-looking statements include
any statements regarding strategies or plans for future operations; any statements concerning new features,
enhancements or upgrades to our existing applications or plans for future applications; and any statements of
belief. Further information on risks that could affect Workday’s results is included in our filings with the Securities
and Exchange Commission which are available on the Workday investor relations
webpage: www.workday.com/company/investor_relations.php
Workday assumes no obligation for and does not intend to update any forward-looking statements. Any
unreleased services, features, functionality or enhancements referenced in any Workday document, roadmap,
blog, our website, press release or public statement that are not currently available are subject to change at
Workday’s discretion and may not be delivered as planned or at all.
Customers who purchase Workday, Inc. services should make their purchase decisions upon services, features,
and functions that are currently available.
Safe Harbor Statement
Alison Natali
Industry Marketing Lead, Professional &
Business Services
Workday
Agenda
Workday Confidential
01 Professional Services: Industry Trends and
Challenges
02 Alight’s Experience with Workday
03 2020 Client Experiences
04 Live Demo: Scenario Planning with Workday
Adaptive Planning
05 Q&A
Professional Services Trends
Economic UncertaintiesNew Ways of Working
Navigating the Changing World
Industry Disruption
Gain real-time insights into
people, projects and
financials to plan for the
future
Evolve your operating
models with a foundation to
support continuous change
AgilityInsight
Your Partner During Changing Times
Adjust recruitment and
engagement strategies for a
new era
Experience Efficiency
Reduce your back-office
costs and increase
utilization to drive
efficiencies
Alight Solutions | HR & Financial Solutions | February 2019 9
Alight’s Perspective Deploying Workday and
Supporting our Clients Through Challenging Times
- Ethan Carlson, Warren Butler & Les Wright
Plan for Disruption: Emerging
Stronger in Uncertain Times
Alight Solutions | HR & Financial Solutions | February 2019 10Alight Solutions
Les Wright
Principal Consultant
Les.Wright@alight.com
Ethan Carlson
VP, Adaptive Insights Business Unit
Ethan.Carlson@alight.com
Introductions
Warren Butler
European Practice Leader –
Workday Financials
warren.butler@alight.com
Alight Solutions | HR & Financial Solutions | February 2019 11
Deployment experience across Workday’s full suite
65Procurement / Inventory
deployments
44AMS Financials Clients
Unmatched Workday Financial
Management experience
550+Workday Adaptive
Planning Deployments
50+Workday Adaptive
Planning Dedicated
Consultants
132Consultants dedicated
to Workday Financials
167Financial deployments
Alight Solutions | HR & Financial Solutions | February 2019 12
Phase 2
Go-Live Q3/4, 2019
Phase 3
Go-Live, 2020
USA
Singapore
Uruguay
Malta
Portugal
Germany
Italy
Spain
Venezuela
Austria
France
Germany
Switzerland
Belgium
Ireland
Brazil
Argentina
Colombia
Chile
Spain
Poland
Canada
Mexico
Puerto Rico
US Virgin Islands
Bermuda
Cayman Islands
Barbados
Trinidad &
Tobago
South Africa
Estonia
Lithuania
Kazakhstan
Slovakia
Romania
Latvia
Russia
Czech Republic
Croatia
Saudi Arabia
UAE
Qatar
Bahrain
Australia
New Zealand
Papua New Guinea
Fiji
Vanuatu
India
Alight – Workday deployment scope
& countries
Financial
Accounting
Multi-book
Budgets/forecasts
Alternate accounts
Allocations
Revaluation
Banking &
Settlement
Supplier settlements
Expense settlements
Ad hoc settlements
Projects with
Billing
Customer projects
Capital projects
Manage work
Manage cost
Business Assets
Book & tax depreciation
Physical tracking
Supplier
Accounts
Invoices & adjustments
Returns
Tax
Expenses
Travel integration
Spend
authorizations
Credit cards
Customer
Accounts
Invoices & adjustments
Collections
Tax
Time
Tracking
Employee self-service
Calculations & validations
Procurement
Manage processes
Manage approvals
Phase 1
Go-Live January 1, 2018
Denmark
Sweden
Luxembourg
UK
Netherlands
Norway
Finland
Adaptive Planning
Budgeting, Forecasting and
Reporting
HCM suite
Manage employees
Manage absence
Manage compensation
Payroll
UK
USA
Canada
Alight Solutions | HR & Financial Solutions | February 2019 13
Alight - Finance Transformation with Workday
Alight has $2.5bn in global
revenue managed in Workday.
Phased deployment starting in
2018 (EMEA) culminating in North
America PSA go-live in 2020 Q1.
• 30 revenue scenarios
– Automated previously manual processes for most T&M contracts.
– Automated process for commencement of fixed fee revenue.
– Usage based charges managed through EIB upload from proprietary calc tools.
– Commission revenues managed through cash sales.
– Managing US sales tax through two-way Vertex integration.
– Significant automation of intercompany cost transfer.
• 40,000 projects, 5,000 contracts, 3,000 clients
– Projects re-mapped mid 2019 to enable users time to adjust in more familiar legacy systems.
– Enabled 1-1 project conversion.
– 99.6% conversion success rate.
Alight Solutions | HR & Financial Solutions | February 2019 14
Key Benefits of Workday Adaptive Planning
• Enabled a shift to 100% remote deployments and management
• Integrated Financial Planning > Workforce planning in sync
with financial forecasts
• Increased ease of monthly financial reporting
• Reduced cycle times/faster data refreshes
Deploying Adaptive Insights
to maximize value and to
incorporate best practices
Alight Solutions | HR & Financial Solutions | February 2019 15
What we are hearing
from our Clients
Alight Solutions | HR & Financial Solutions | February 2019 16
Cloud based solutions are a must to enable a remote
workforce
Business is continuing through
the Covid-19 pandemic… but
the way we work has changed,
potentially forever.
Alight Solutions | HR & Financial Solutions | February 2019 17
Significant Increase in Forecasting Cycle Frequency/Types
Quarterly/Monthly Weekly/Daily
Original Budgets Adoption of Rolling forecasts
Regular Cadence Reporting Impromptu Board/Bank Reviews
One Version of the forecast Multiple Scenarios (V, W, U shaped recoveries)
Alight Solutions | HR & Financial Solutions | February 2019 18
Automation and Integration a must have
• Increased frequency and speed of forecasts increases the
demand on data integration.
• Less time to manually update data.
• Staff constraints inconsistent with business demands
• Focus on details of a forecast
• Constant changes impossible to keep up with across
disparate systems.
Alight Solutions | HR & Financial Solutions | February 2019 19
New Areas of focus from different Stakeholders
Increased Scrutiny on health of financials from Investors, Banks
– Large focus on key metrics, covenants and other indicators.
– Increased interest in Executive Dashboards.
– Cash flow reporting is of increased importance/focus.
– More slices/views of the business required, larger reporting packages.
– Tracking specific COVID risks to deals/The revenue margin Impact of COVID.
– Planning for different recovery paths/timing.
Alight Solutions | HR & Financial Solutions | February 2019 20
Re-allocation of resources to minimize long term business
impact
• Reductions in discretionary spending (T&E)
• Shift towards more virtual offices/colleagues
• Staff furlough modeling
• Reduction in overhead positions/re-allocating resources to new projects
• Modeling new lines of business products/Business Model Pivots
Alight Solutions | HR & Financial Solutions | February 2019 21
21© 2019 Carlson Management Consulting, an Alight Company
Workday Adaptive Planning Demo
Q&A
Thank you for joining us!
Join us in these upcoming sessions:
September 17, 2020
Thursday 11 AM PT
Belonging & Diversity: Mapping
Where You are Today and
Where You Want to Go
September 22, 2020
Tuesday 10 AM PT
Transform Legacy Data into
Accounting Entries: CNA’s
Journey to Workday Accounting
Center
September 24, 2020
Thursday 10 AM PT
Getting Creative with the
Workday Request Framework to
Solve Your Unique Business
Challenges
September 29, 2020
Thursday 10 AM PT
Supporting the Health and
Wellbeing of Your Workers in a
Post-Pandemic World
Thank You

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Plan for Disruption: Emerging Stronger in Uncertain Times

  • 1. Plan for Disruption: Emerging Stronger in Uncertain Times
  • 2. Housekeeping Items Workday Confidential Help Slides Media Player Q & A Resource List Speakers Survey
  • 3. This presentation may contain forward-looking statements for which there are risks, uncertainties, and assumptions. If the risks materialize or assumptions prove incorrect, Workday’s business results and directions could differ materially from results implied by the forward-looking statements. Forward-looking statements include any statements regarding strategies or plans for future operations; any statements concerning new features, enhancements or upgrades to our existing applications or plans for future applications; and any statements of belief. Further information on risks that could affect Workday’s results is included in our filings with the Securities and Exchange Commission which are available on the Workday investor relations webpage: www.workday.com/company/investor_relations.php Workday assumes no obligation for and does not intend to update any forward-looking statements. Any unreleased services, features, functionality or enhancements referenced in any Workday document, roadmap, blog, our website, press release or public statement that are not currently available are subject to change at Workday’s discretion and may not be delivered as planned or at all. Customers who purchase Workday, Inc. services should make their purchase decisions upon services, features, and functions that are currently available. Safe Harbor Statement
  • 4. Alison Natali Industry Marketing Lead, Professional & Business Services Workday
  • 5. Agenda Workday Confidential 01 Professional Services: Industry Trends and Challenges 02 Alight’s Experience with Workday 03 2020 Client Experiences 04 Live Demo: Scenario Planning with Workday Adaptive Planning 05 Q&A
  • 7. Economic UncertaintiesNew Ways of Working Navigating the Changing World Industry Disruption
  • 8. Gain real-time insights into people, projects and financials to plan for the future Evolve your operating models with a foundation to support continuous change AgilityInsight Your Partner During Changing Times Adjust recruitment and engagement strategies for a new era Experience Efficiency Reduce your back-office costs and increase utilization to drive efficiencies
  • 9. Alight Solutions | HR & Financial Solutions | February 2019 9 Alight’s Perspective Deploying Workday and Supporting our Clients Through Challenging Times - Ethan Carlson, Warren Butler & Les Wright Plan for Disruption: Emerging Stronger in Uncertain Times
  • 10. Alight Solutions | HR & Financial Solutions | February 2019 10Alight Solutions Les Wright Principal Consultant Les.Wright@alight.com Ethan Carlson VP, Adaptive Insights Business Unit Ethan.Carlson@alight.com Introductions Warren Butler European Practice Leader – Workday Financials warren.butler@alight.com
  • 11. Alight Solutions | HR & Financial Solutions | February 2019 11 Deployment experience across Workday’s full suite 65Procurement / Inventory deployments 44AMS Financials Clients Unmatched Workday Financial Management experience 550+Workday Adaptive Planning Deployments 50+Workday Adaptive Planning Dedicated Consultants 132Consultants dedicated to Workday Financials 167Financial deployments
  • 12. Alight Solutions | HR & Financial Solutions | February 2019 12 Phase 2 Go-Live Q3/4, 2019 Phase 3 Go-Live, 2020 USA Singapore Uruguay Malta Portugal Germany Italy Spain Venezuela Austria France Germany Switzerland Belgium Ireland Brazil Argentina Colombia Chile Spain Poland Canada Mexico Puerto Rico US Virgin Islands Bermuda Cayman Islands Barbados Trinidad & Tobago South Africa Estonia Lithuania Kazakhstan Slovakia Romania Latvia Russia Czech Republic Croatia Saudi Arabia UAE Qatar Bahrain Australia New Zealand Papua New Guinea Fiji Vanuatu India Alight – Workday deployment scope & countries Financial Accounting Multi-book Budgets/forecasts Alternate accounts Allocations Revaluation Banking & Settlement Supplier settlements Expense settlements Ad hoc settlements Projects with Billing Customer projects Capital projects Manage work Manage cost Business Assets Book & tax depreciation Physical tracking Supplier Accounts Invoices & adjustments Returns Tax Expenses Travel integration Spend authorizations Credit cards Customer Accounts Invoices & adjustments Collections Tax Time Tracking Employee self-service Calculations & validations Procurement Manage processes Manage approvals Phase 1 Go-Live January 1, 2018 Denmark Sweden Luxembourg UK Netherlands Norway Finland Adaptive Planning Budgeting, Forecasting and Reporting HCM suite Manage employees Manage absence Manage compensation Payroll UK USA Canada
  • 13. Alight Solutions | HR & Financial Solutions | February 2019 13 Alight - Finance Transformation with Workday Alight has $2.5bn in global revenue managed in Workday. Phased deployment starting in 2018 (EMEA) culminating in North America PSA go-live in 2020 Q1. • 30 revenue scenarios – Automated previously manual processes for most T&M contracts. – Automated process for commencement of fixed fee revenue. – Usage based charges managed through EIB upload from proprietary calc tools. – Commission revenues managed through cash sales. – Managing US sales tax through two-way Vertex integration. – Significant automation of intercompany cost transfer. • 40,000 projects, 5,000 contracts, 3,000 clients – Projects re-mapped mid 2019 to enable users time to adjust in more familiar legacy systems. – Enabled 1-1 project conversion. – 99.6% conversion success rate.
  • 14. Alight Solutions | HR & Financial Solutions | February 2019 14 Key Benefits of Workday Adaptive Planning • Enabled a shift to 100% remote deployments and management • Integrated Financial Planning > Workforce planning in sync with financial forecasts • Increased ease of monthly financial reporting • Reduced cycle times/faster data refreshes Deploying Adaptive Insights to maximize value and to incorporate best practices
  • 15. Alight Solutions | HR & Financial Solutions | February 2019 15 What we are hearing from our Clients
  • 16. Alight Solutions | HR & Financial Solutions | February 2019 16 Cloud based solutions are a must to enable a remote workforce Business is continuing through the Covid-19 pandemic… but the way we work has changed, potentially forever.
  • 17. Alight Solutions | HR & Financial Solutions | February 2019 17 Significant Increase in Forecasting Cycle Frequency/Types Quarterly/Monthly Weekly/Daily Original Budgets Adoption of Rolling forecasts Regular Cadence Reporting Impromptu Board/Bank Reviews One Version of the forecast Multiple Scenarios (V, W, U shaped recoveries)
  • 18. Alight Solutions | HR & Financial Solutions | February 2019 18 Automation and Integration a must have • Increased frequency and speed of forecasts increases the demand on data integration. • Less time to manually update data. • Staff constraints inconsistent with business demands • Focus on details of a forecast • Constant changes impossible to keep up with across disparate systems.
  • 19. Alight Solutions | HR & Financial Solutions | February 2019 19 New Areas of focus from different Stakeholders Increased Scrutiny on health of financials from Investors, Banks – Large focus on key metrics, covenants and other indicators. – Increased interest in Executive Dashboards. – Cash flow reporting is of increased importance/focus. – More slices/views of the business required, larger reporting packages. – Tracking specific COVID risks to deals/The revenue margin Impact of COVID. – Planning for different recovery paths/timing.
  • 20. Alight Solutions | HR & Financial Solutions | February 2019 20 Re-allocation of resources to minimize long term business impact • Reductions in discretionary spending (T&E) • Shift towards more virtual offices/colleagues • Staff furlough modeling • Reduction in overhead positions/re-allocating resources to new projects • Modeling new lines of business products/Business Model Pivots
  • 21. Alight Solutions | HR & Financial Solutions | February 2019 21 21© 2019 Carlson Management Consulting, an Alight Company Workday Adaptive Planning Demo
  • 22. Q&A
  • 23. Thank you for joining us! Join us in these upcoming sessions: September 17, 2020 Thursday 11 AM PT Belonging & Diversity: Mapping Where You are Today and Where You Want to Go September 22, 2020 Tuesday 10 AM PT Transform Legacy Data into Accounting Entries: CNA’s Journey to Workday Accounting Center September 24, 2020 Thursday 10 AM PT Getting Creative with the Workday Request Framework to Solve Your Unique Business Challenges September 29, 2020 Thursday 10 AM PT Supporting the Health and Wellbeing of Your Workers in a Post-Pandemic World