Are you confident that your workforce can keep up with today’s demands? Are you worried about the future and whether you’ll be ready to thrive during the next big change?
Workday and special guests discuss the workforce optimization journey and what it means for finance, HR, payroll, and operations leaders.
2. This presentation may contain forward-looking statements for which there are risks, uncertainties, and
assumptions. If the risks materialize or assumptions prove incorrect, Workday’s business results and directions
could differ materially from results implied by the forward-looking statements. Forward-looking statements include
any statements regarding strategies or plans for future operations; any statements concerning new features,
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3. Suzy McKee
Principal Solution Mktg Mgr
Workday
Deepak Abrol
HCM Solution Consultant
Workday
John Gardner, CPP
Payroll and Compliance
Manager
Land O’Lakes
Gretchen Bornstein
HRMS Specialist, People &
Culture Services
Washington State Employees
Credit Union
6. 93% of
executives say
their company’s
very existence is
jeopardized by
operating models
that can’t keep
pace.
Building the intelligent
enterprise
Accenture / April 2020
Operating
Models Changed
Overnight
Radical Shake-up
In Workforce
Operations
Dramatic
Digital
Acceleration
7. Challenge Accelerated
WORKFORCE IMPLICATIONS
74%
UNPREPARED FOR
WHAT’S NEXT
say
reskilling is
urgent, but
only 10%
are ready
to act on it
75%
STUCK IN SILOS
say
operational
silos are the
biggest
hindrance to
speed
60%
LOSING GROUND
Slow
decision-
making is a
barrier to
agility
8. Leaders are optimizing the workforce
$110M
Annual Positive
Revenue Impact
Source: Avanade/MSFT
Leaders in frontline
worker experience
37%
Higher Profit
per Employee
Source: Sierra-Cedar
Direct access to
workforce analytics
17%
Higher Productivity
Source: Gallup
High workforce
engagement
10. Workday Confidential
Workforce
Optimization
Workforce Optimization combines
the efficiency of automated
workforce management with the
flexibility of an agile, skills-based
talent approach so organizations
can optimize the value of their
workforce through unpredictable
times, and quickly adapt to
change and new opportunities.
Accuracy
Data, dashboards, analytics and benchmarks
to make the right decisions faster.
Flexibility
Aligned end-to-end data, processes and
technology to support continuous change.
Transparency
Unified payroll, workforce management,
finance, talent and skills on one source of
data.
Experience
Light-touch, guided, engaging employee and
manager experience.
11. It’s A New Path To Workforce Value
Human widgets
& labor costs
Engaged, skilled contributors
to business outcomes
Attrition, hiring &
onboarding costs
Retention, upskilling, reskilling
One role, one type,
one location
Flexible workforce
Worker job profile
Worker capacity, contribution
& growth potential
Headcount, shift
coverage
Profitability, revenue, productivity
Workers
Investment
Roles
Skills
Value
12. Workforce Optimization Journey
Agility to respond rapidly
to business change
Control labor costs
Automate decision-making
Adjust the workforce based on
needed skills
Self-sufficient worker & manager
experience
Operational
Agility
Continuously increase
workforce value
Forecast labor demand &
needed skills
Optimize workforce resources
& skills
Upskill & redeploy
Worker-first preferences,
inspired employee experience
Workforce
Optimization
Workforce
Value
Time
Administrative
Excellence
Digitized administrative
foundation
Transparency into workforce
costs & metrics
Accuracy with one data source
Adjust processes & connect
workflow
Engaging, simple user
experience
13. Workforce Optimization Solution
to Recommended Product Map
Workday HCM
Time Tracking/Absence
Payroll Solutions
Financial Management
Prism Analytics
People Analytics
Adaptive Planning
Journeys
Help
Recruiting
Talent Optimization
Learning
Extended Learning
Administrative
Excellence
Operational
Agility
Workforce
Optimization
14. Poll: Where are you in your journey?
● We are just getting started.
● We’re at administrative excellence. We have one source for
data and have connected and digitized processes.
● We’re at operational agility. We are able to support rapidly
changing business needs.
● We have optimized the full value of our workforce to drive
business goals.
17. John Gardner, CPP
Payroll and Compliance Manager
Land O’Lakes Inc.
Gretchen Bornstein
HRMS Specialist
Washington State Employees Credit Union
18. Land
O’Lakes
● Farmer-owned
cooperative
● 684 members
● 9,000
employees
● 50 states
● 60+ countries
● 290 U.S.
facilities
2017
Workday HCM
Workday Payroll
2018
Workday Recruiting
Advanced Compensation
Talent
2019
Workday Prism
2020
Workday Learning & Extended Learning
19. WSECU
Washington State
Employees Credit Union
● Established
1957
● 700+
employees
● 270,000
members
● 21 branches
2018
Workday HCM
Workday Payroll
Workday Time Tracking
Workday Recruiting