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Webinar: The 8 Metrics That
Matter for PPC

Perry Marshall, Founder, PerryMarshall.com
Larry Kim, Founder, CTO
March 7, 2012
Speaker Introductions

• Perry Marshall
   – Perry Marshall's books on Google AdWords
     are the most popular in the world.
• Larry Kim
   – Founder, CTO, WordStream, Inc.
   – Been doing PPC & SEO for 10 Years!
   – 3 Years ago, started WordStream!
   – Today we’re an industry-leading provider of a
     PPC Management Platform and Keyword
     Research Tools




                                                     2
Do you understand these terms?




 Question: Which are the most important key metrics to
 focus on in your account?


                                         CONFIDENTIAL – DO NOT DISTRIBUTE   3
Today’s Agenda


• The 8 PPC account metrics that matter & why.
• Introducing the Free AdWords Performance Grader
  for measuring your account’s key metrics
• AdWords Clinic! A review of real, best & worst-
  scoring AdWords accounts
• Actionable best-practices (and PPC worst-practices
  to avoid!)
• How to go about improving your PPC metrics
• Questions & Answers




                                                       4
Take Part in Live Blogging on Twitter / Google+


•   Include the hashtag #ppcmetrics in your Twitter tweets,
    Google+ status updates, etc.




                                                              5
Live-Poll Question 1

Question: Which of the following AdWords Metrics would
you say are the most important for managing your Google
AdWords Search campaigns? #ppcmetrics


a)   Clicks, Cost, Cost-Per-Click
b)   Quality Score, Click-Through-Rate
c)   Conversions, Cost Per Conversion, Conversion Rate
d)   Search Query Report
e)   Impression Share Report




                                                          6
Live-Poll Question 2

How long have you been involved with Search Marketing?
#ppcmetrics
a)   Less than 1 Year
b)   1-3 Years
c)   3-5 Years
d)   5+ Years




                                                         7
The 8 Key Metrics that Define Your AdWords Performance

At WordStream, we believe that you can get a sense for the
health of a an AdWords account by measuring the following
metrics 8 Metrics:
1. Quality Score
2. Click-Through Rate
3. Impression Share
4. Account Activity
5. Long-Tail Keyword Optimization
6. Negative Keyword Usage
7. Ad-Text Metrics
8. Conversion Rate & Landing Page Metrics




                                                             8
Introducing the AdWords Grader!

•   A free, instant PPC audit in under
    a minute!
•   Grades your AdWords account
    performance based on the 8 PPC
    metrics that really matter
•   Compares how you’re doing
    against other accounts of similar
    size (monthly spend)
•   http://www.wordstream.com/google
    -adwords




                                         9
AdWords Clinic Time!

•   We’ll review 2 real AdWords accounts and review
    the metrics that matter to determine if they’re
    succeeding or failing, and what they can do to
    improve




                                                      10
5 AdWords Tips from Outstanding AdWords Marketers

• We interviewed search marketers who received
  remarkably high scores
• We asked these high scorers what strategies they use to
  get such great results from PPC
• The following are the top five actionable tips from these
  AdWords experts!




                                                              11
Tip 1: Get Familiar with Your Search Query Report

“I pay a lot of attention to the search query report – that
shows you what keywords people use to find you, and it’s
invaluable for finding keywords to add and negative
keywords to set,”
– Rick Archer, Search Summit.




                                                              12
Tip 2: Focus on Relevance

“Always be relevant, create relevant campaigns and give the
user the answer to his query as precisely as you can. There
must be extreme relevance between keywords, ad text and
landing page content. Narrowly focused ad groups, each one
a variation of a single keyword…
… I focus on getting higher scores (by increasing CTR,
optimizing keywords, ads and landing pages)… with high
Quality Scores I pay less per click. I always try to get higher
Quality Scores than 6.”
–Marko Kvesic, GoTraffic Online Marketing Agency




                                                             13
Tip 3: Get Sufficient Data for Analysis

"Bid high initially so that you can get into the second or third
spot…this will give you plenty of data to analyze so that you
can optimize appropriately; next:
• Keep track of conversions, cost per conversion and value
  per conversion
• Adjust bidding to meet a cost per conversion
• Optimize ads and try to improve conversion rates.
“…it can take quite some time to gather statistically
significant data since search volume for each keyword niche
may be low.”
–Stefan van Vliet, Compass Online Marketing


                                                              14
Tip 4: Make Note of What Works in Your Account

“make notes of what you do. Note date, current position,
CTR, etc. and of course actions taken. This will keep things
organized and help you see the effect of your actions
immediately… When you know what brings about a positive
change in your results, you’re more likely to repeat those
successes.”
–Stefan van Vliet, Compass Online Marketing




                                                          15
Tip 5: PEEL & STICK

“taking either off- topic or super-performing keywords and
splitting them off into their own group. It's the mother strategy
for account cleanup!” – Perry Marshall –
PerryMarshall.com




                                                             16
Improving Your AdWords Account Metrics

• To improve account performance, leverage
  intelligent automation to enable best practices
  around key metrics.
• WordStream provides powerful tools and automated
  algorithms that can help you improve on your
  account metrics.




                                                 17
1. Use QueryStream™ to Act on Search Query Data


• Actionable Search Query Report
• See the search queries that users entered to find
  your website
   – Add them as keywords if they’re good
   – Set negative keywords if they’re bad
• Powerful filters to help you dig through data quickly.




                                                           18
2. Use WordStream
Twenty-Minute PPC Work Week


• We find all the low hanging
  fruit in your account
• You just review / approve the
  findings.
• Quick. Easy. Powerful.
• 20 Minutes a Week can
  improve your ROI on
  AdWords by 20% or more!™




                                  19
3. Target Mid & Long Tail Keywords with WordStream


 • Leverage WordStream Trillion-Keyword Database™ and
   Powerful automated algorithms
 • Discovers profitable, relevant mid & long-tail keywords that you
   may have missed out on.




                                                                      20
4. Split AdGroups for Maximum Relevancy with WordStream


                                  AdGroup 2
       AdGroup 1

                                  AdGroup 3



                                  AdGroup 4



 • Quickly break-up bloated ad-groups into more targeted,
   relevant ad groups.
 • Improve CTR, Quality Score, Conversion Rates with just one
   click!



                                                                21
Summary: The 8 Metrics That Matter for PPC

A. Focus on the 8 PPC Metrics that matter:
   •   Quality Score, Click-Through Rate, Impression Share, Account Activity, Long-Tail
       Keyword Optimization, Negative Keyword Usage, Ad-Text Metrics, Conversion
       Rate & Landing Page Metrics

B. Leverage tools and automation to enable PPC best
   practices which will improve your return on investment
   (ROI) on paid search
C. The best PPC accounts take time to build and maintain.
   It’s an ongoing process. For best results, dedicate at least
   20 minutes / week towards AdWords account optimization
   (or get WordStream or Perry Marshall to do the work for
   you!!)



                                                                                    22
Live Poll Question #2

Q: Would you like…
• A free AdWords account audit and help in understanding
  your score with a certified AdWords Professional
• A free trial of WordStream PPC Advisor
• A demo of WordStream PPC Advisor
• AdWords Training Information from Perry Marshall!




                                                       23
Your Questions

 Thank you for attending WordStream’s webinar on: The 8 Metrics
 That Matter for PPC. #ppcmetrics

 Evaluate your account against the 8 PPC metrics that matter today!
       http://www.wordstream.com/google-adwords
 Don’t forget to sign up for our Free Trial:
           http://www.wordstream.com/ppc-free-trial

 Or contact us directly:
                                      Larry Kim
                                      lkim@wordstream.com
                                      http://twitter.com/larrykim

                                      Perry Marshall
                                      http://twitter.com/PerryMarshall

                                                                         24

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PPC Metrics that Matter with Perry Marshall

  • 1. Webinar: The 8 Metrics That Matter for PPC Perry Marshall, Founder, PerryMarshall.com Larry Kim, Founder, CTO March 7, 2012
  • 2. Speaker Introductions • Perry Marshall – Perry Marshall's books on Google AdWords are the most popular in the world. • Larry Kim – Founder, CTO, WordStream, Inc. – Been doing PPC & SEO for 10 Years! – 3 Years ago, started WordStream! – Today we’re an industry-leading provider of a PPC Management Platform and Keyword Research Tools 2
  • 3. Do you understand these terms? Question: Which are the most important key metrics to focus on in your account? CONFIDENTIAL – DO NOT DISTRIBUTE 3
  • 4. Today’s Agenda • The 8 PPC account metrics that matter & why. • Introducing the Free AdWords Performance Grader for measuring your account’s key metrics • AdWords Clinic! A review of real, best & worst- scoring AdWords accounts • Actionable best-practices (and PPC worst-practices to avoid!) • How to go about improving your PPC metrics • Questions & Answers 4
  • 5. Take Part in Live Blogging on Twitter / Google+ • Include the hashtag #ppcmetrics in your Twitter tweets, Google+ status updates, etc. 5
  • 6. Live-Poll Question 1 Question: Which of the following AdWords Metrics would you say are the most important for managing your Google AdWords Search campaigns? #ppcmetrics a) Clicks, Cost, Cost-Per-Click b) Quality Score, Click-Through-Rate c) Conversions, Cost Per Conversion, Conversion Rate d) Search Query Report e) Impression Share Report 6
  • 7. Live-Poll Question 2 How long have you been involved with Search Marketing? #ppcmetrics a) Less than 1 Year b) 1-3 Years c) 3-5 Years d) 5+ Years 7
  • 8. The 8 Key Metrics that Define Your AdWords Performance At WordStream, we believe that you can get a sense for the health of a an AdWords account by measuring the following metrics 8 Metrics: 1. Quality Score 2. Click-Through Rate 3. Impression Share 4. Account Activity 5. Long-Tail Keyword Optimization 6. Negative Keyword Usage 7. Ad-Text Metrics 8. Conversion Rate & Landing Page Metrics 8
  • 9. Introducing the AdWords Grader! • A free, instant PPC audit in under a minute! • Grades your AdWords account performance based on the 8 PPC metrics that really matter • Compares how you’re doing against other accounts of similar size (monthly spend) • http://www.wordstream.com/google -adwords 9
  • 10. AdWords Clinic Time! • We’ll review 2 real AdWords accounts and review the metrics that matter to determine if they’re succeeding or failing, and what they can do to improve 10
  • 11. 5 AdWords Tips from Outstanding AdWords Marketers • We interviewed search marketers who received remarkably high scores • We asked these high scorers what strategies they use to get such great results from PPC • The following are the top five actionable tips from these AdWords experts! 11
  • 12. Tip 1: Get Familiar with Your Search Query Report “I pay a lot of attention to the search query report – that shows you what keywords people use to find you, and it’s invaluable for finding keywords to add and negative keywords to set,” – Rick Archer, Search Summit. 12
  • 13. Tip 2: Focus on Relevance “Always be relevant, create relevant campaigns and give the user the answer to his query as precisely as you can. There must be extreme relevance between keywords, ad text and landing page content. Narrowly focused ad groups, each one a variation of a single keyword… … I focus on getting higher scores (by increasing CTR, optimizing keywords, ads and landing pages)… with high Quality Scores I pay less per click. I always try to get higher Quality Scores than 6.” –Marko Kvesic, GoTraffic Online Marketing Agency 13
  • 14. Tip 3: Get Sufficient Data for Analysis "Bid high initially so that you can get into the second or third spot…this will give you plenty of data to analyze so that you can optimize appropriately; next: • Keep track of conversions, cost per conversion and value per conversion • Adjust bidding to meet a cost per conversion • Optimize ads and try to improve conversion rates. “…it can take quite some time to gather statistically significant data since search volume for each keyword niche may be low.” –Stefan van Vliet, Compass Online Marketing 14
  • 15. Tip 4: Make Note of What Works in Your Account “make notes of what you do. Note date, current position, CTR, etc. and of course actions taken. This will keep things organized and help you see the effect of your actions immediately… When you know what brings about a positive change in your results, you’re more likely to repeat those successes.” –Stefan van Vliet, Compass Online Marketing 15
  • 16. Tip 5: PEEL & STICK “taking either off- topic or super-performing keywords and splitting them off into their own group. It's the mother strategy for account cleanup!” – Perry Marshall – PerryMarshall.com 16
  • 17. Improving Your AdWords Account Metrics • To improve account performance, leverage intelligent automation to enable best practices around key metrics. • WordStream provides powerful tools and automated algorithms that can help you improve on your account metrics. 17
  • 18. 1. Use QueryStream™ to Act on Search Query Data • Actionable Search Query Report • See the search queries that users entered to find your website – Add them as keywords if they’re good – Set negative keywords if they’re bad • Powerful filters to help you dig through data quickly. 18
  • 19. 2. Use WordStream Twenty-Minute PPC Work Week • We find all the low hanging fruit in your account • You just review / approve the findings. • Quick. Easy. Powerful. • 20 Minutes a Week can improve your ROI on AdWords by 20% or more!™ 19
  • 20. 3. Target Mid & Long Tail Keywords with WordStream • Leverage WordStream Trillion-Keyword Database™ and Powerful automated algorithms • Discovers profitable, relevant mid & long-tail keywords that you may have missed out on. 20
  • 21. 4. Split AdGroups for Maximum Relevancy with WordStream AdGroup 2 AdGroup 1 AdGroup 3 AdGroup 4 • Quickly break-up bloated ad-groups into more targeted, relevant ad groups. • Improve CTR, Quality Score, Conversion Rates with just one click! 21
  • 22. Summary: The 8 Metrics That Matter for PPC A. Focus on the 8 PPC Metrics that matter: • Quality Score, Click-Through Rate, Impression Share, Account Activity, Long-Tail Keyword Optimization, Negative Keyword Usage, Ad-Text Metrics, Conversion Rate & Landing Page Metrics B. Leverage tools and automation to enable PPC best practices which will improve your return on investment (ROI) on paid search C. The best PPC accounts take time to build and maintain. It’s an ongoing process. For best results, dedicate at least 20 minutes / week towards AdWords account optimization (or get WordStream or Perry Marshall to do the work for you!!) 22
  • 23. Live Poll Question #2 Q: Would you like… • A free AdWords account audit and help in understanding your score with a certified AdWords Professional • A free trial of WordStream PPC Advisor • A demo of WordStream PPC Advisor • AdWords Training Information from Perry Marshall! 23
  • 24. Your Questions Thank you for attending WordStream’s webinar on: The 8 Metrics That Matter for PPC. #ppcmetrics Evaluate your account against the 8 PPC metrics that matter today! http://www.wordstream.com/google-adwords Don’t forget to sign up for our Free Trial: http://www.wordstream.com/ppc-free-trial Or contact us directly: Larry Kim lkim@wordstream.com http://twitter.com/larrykim Perry Marshall http://twitter.com/PerryMarshall 24