2. What is community? “Community is like pornography. I don’t know how to define it, but I sure as hell know it when I see it.” Attributed to a federal judge attending an FCC workshop on community
3. What is community? “It involves weaving together the passions, talents, insights, and experiences of a wide range of people who are committed to a common purpose.” Building Community Within by Steve Fortier, CommuniTeam Training and Consulting
4. Community: How do I get one? Define the purpose Identify the audience Know the desired type of interaction Set guidelines/policy
5. Community: How do I get one? Write “great content” Be authentic Be transparent Be consistent Be patient “1% of your population will create content, 9% will comment or engage with it, and 90% will just browse. Voyeurs rule the online world, so keep this in mind.” Josh Bernoff and Charlene Li , authors, Groundswell