Doma Export Company Boosts Connectivity with Windows 7 Professional and Notebook PCs

1. Windows 7
Customer Solution Case Study
Export Firm Boosts Connectivity with Dynamic
Operating System and Notebook PCs
Overview “Windows 7 Professional and the HP ProBook 5310m
Country or Region: United States
Industry: Shipping give us exactly what we have been looking for: speed,
rugged durability, and mobile performance—you name
Customer Profile
Doma Export Company, Inc., renowned it.”
for unsurpassed customer service and
William Wnekowicz, IT Manager, Doma Export Company, Inc.
on-time delivery, focuses on exporting
personal packages, commercial cargo, Doma Export Company, Inc. exports personal packages,
and motor vehicles to Poland and other
Eastern European countries.
commercial cargo, and motor vehicles to Poland and other
Eastern European countries. The company also offers door-to-
Business Situation
Doma needed a faster, more intuitive,
door, international moving and trucking services. Known for
and reliable system that would help unsurpassed customer service and consistently on-time delivery,
employees get more done is less time.
Doma relies on its IT partner eMazzanti Technologies to find and
Solution deploy powerful technologies that help maintain this reputation.
By using Windows 7 Professional and the
HP ProBook 5310m, Doma improved
So when eMazzanti Technologies recommended the HP
performance, enhanced productivity, and ProBook 5310m running Windows 7 Professional, Doma leaders
gave employees a more reliable and
more secure system that enhances their
knew they had found a powerful, efficient system that would
ability to get more done. help employees accomplish more in less time.
Benefits
 Improved connectivity with Remote
Desktop Connection
 Saved significant time daily with
Location Aware Printing and Problem
Steps Recorder
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2. “We’re constantly on the Situation for: speed, rugged durability, and mobile
Employees at Doma Export Company, Inc. performance—you name it.”
go, so battery life is of noted that their current systems’ inefficient
power management settings and short Benefits
huge importance to us. battery lives impeded productivity. By using the HP ProBook 5310m with
The extended HP Connecting to the right network printer in Windows 7 Professional, Doma expects to
each working environment required gain the following benefits:
ProBook 5310m battery multiple steps that they found tedious and
time consuming, and accessing business- Increased Productivity—in the Office
combined with Windows critical documents while on the go was and on the Go
7 Professional Power virtually impossible. Windows 7 Power Management uses
energy-conserving features, such as
Management keeps our In addition, Doma managers wanted to adaptive display brightness, and the HP
improve the way that they communicated ProBook 5310m is powered by a battery
notebooks lasting longer with overseas customers by enhancing that can last up to six hours.** Employees
than ever.” conference calls with live video streaming— find that these features enable them to
but the company lacked reliable web cams. work more efficiently and effectively
William Wnekowicz, IT Manager, whether in the office or completing
Doma Export Company, Inc. On top of all of that, the company recently projects remotely.
launched a new enterprise resource
planning (ERP) system and needed to “We’re constantly on the go, so battery life
quickly train employees how to efficiently is of huge importance to us,” says
use it. Wnekowicz. “The extended HP ProBook
5310m battery combined with Windows 7
Solution Professional Power Management keeps our
That’s when Microsoft Gold Certified notebooks lasting longer than ever.”
Partner eMazzanti Technologies suggested
that Doma test the HP ProBook 5310m By using the Location Aware Printing
running the Windows 7 Professional feature in Windows 7 Professional,
operating system.* employees can rely on a seamless
connection to the right network printer in
“I can’t believe we didn’t start working with each working environment. After
eMazzanti Technologies sooner,” says employees define the default printer in
William Wnekowicz, IT Manager of Doma each network, the feature detects and
Export Company, Inc. “It has helped us find connects to the right one automatically
powerful systems like the HP ProBook each time they switch working
5310m running Windows 7 Professional— environments.
and catapult our productivity.”
“Location Aware Printing saves time, but it
After assessing the power, performance, offers so much more than that,” Wnekowicz
and overall usability of this combination, remarks. “It’s seamless to set up, works
the company leaders were eager to deploy automatically, and prevents us from
this system across the organization. inadvertently sending a document to the
wrong printer.”
Wnekowicz explains, “Windows 7
Professional and the HP ProBook 5310m For Doma, the Windows 7 Remote Desktop
give us exactly what we have been looking Connection has offered vital connectivity to
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3. “Without technology, business-related files for the company’s eMazzanti plays a crucial role in this
increasingly mobile workforce. Once set up, success. “Without technology, we’d be out
we’d be out of business. employees can use the feature to access of business,” Wnekowicz says. “Thanks to
documents and programs on a remote PC. eMazzanti, we now have the right system in
Thanks to eMazzanti, we And as Wnekowicz points out, this wouldn’t place—and ongoing support to show us
now have the right be possible without eMazzanti new ways of leveraging it.”
Technologies. “eMazzanti Technologies
system in place—and helped us use Remote Desktop
Connection—and that has been the critical *As part of the solution deployment
ongoing support to missing ingredient we needed to help our through the Windows 7 SMB Evidence
show us new ways of employees work on the go.” Program, the customer received
complimentary notebooks and technical
leveraging it.” Boosting Customer Satisfaction support from Microsoft and HP.
The 2 megapixel integrated webcam***
William Wnekowicz, IT Manager,
Doma Export Company, Inc. with Ambient Light supports live web ** Battery life will vary depending on the
conferencing and video calls—and has product model, configuration, loaded
given Doma a new way to improve the way applications, features, use, wireless
it communicates with customers. functionality, and power management
settings. The maximum capacity of the
“The HP ProBook 5310m webcam enables battery will naturally decrease with time
us to conduct conference calls wherein all and usage. See MobileMark07 battery
parties can actually see each other,” says benchmark
Wnekowicz. “It definitely enhances our www.bapco.com/products/mobilemark200
communication.” 7 for additional details.
Exceeding Expectations *** Separately purchased Internet service
Windows 7 Professional includes a feature required.
called Problem Steps Recorder, which
enables users to record their interactions
with programs or applications in real time,
quickly annotate the video, and easily share
it with colleagues. Doma leaders point out
that this new tool will help accelerate
training—and give employees more time to
focus on better serving their clients.
“Problem Steps Recorder is amazing,” says
Wnekowicz. “We can record ERP system
steps, annotate it, and show it to
employees. Everyone will save several hours
in the next few weeks alone, thanks to this
feature.”
Doma indicates that the HP ProBook
5310m running Windows 7 Professional will
make a lasting impact on the company’s
bottom-line growth—and notes that
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4. For More Information Windows 7
For more information about Microsoft Works the way you want: Windows 7 will
products and services, call the Microsoft help your organization use information
Sales Information Center at (800) 426- technology to gain a competitive
9400. In Canada, call the Microsoft advantage in today’s new world of work.
Canada Information Centre at (877) 568- Your people will be able to be more
2495. Customers in the United States and productive anywhere. You will be able to
Canada who are deaf or hard-of-hearing support your mobile workforce with better
can reach Microsoft text telephone access to shared data and collaboration
(TTY/TDD) services at (800) 892-5234. tools. And your IT staff will have better
Outside the 50 United States and tools and technologies for enhanced
Canada, please contact your local corporate IT security and data protection,
Microsoft subsidiary. To access and more efficient deployment and
information using the World Wide Web, management.
go to:
www.microsoft.com For more information about Windows 7, go
to:
For more information about eMazzanti www.microsoft.com/windows/windows-7
Technologies products and services, call
(866) EMAZZANTI, (201) 360-4400, or
visit the website at:
www.emazzanti.net
For more information about HP products
and services, call (800) 888-9909 or visit
the website at:
www.hp.com/go/notebooks
For more information about Doma Export
Company, Inc. products and services, call
(800) 229-DOMA or visit the website at:
www.domaexport.com
Software and Services Hardware
 Windows 7 Professional  HP ProBook 5310m
Partners
 eMazzanti Technologies
 HP
This case study is for informational purposes only.
MICROSOFT MAKES NO WARRANTIES, EXPRESS OR
IMPLIED, IN THIS SUMMARY.
Document published September 2010
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