Presented by Florence Wilcock & Gill Phillips - members of the #MatExp team - at the National Maternity & Newborn Safety collaborative launch on 28 Feb 2017.

1. #MatExp
The FUN-damentals of change!
Practical ideas to start your improvement journey
National Maternity & Newborn Safety
collaborative launch
Presented by Florence Wilcock & Gill Phillips
- members of the #MatExp team
#MatExp
#MatNeoQI

2. Introduction
Responding to a
need for change
Working collaboratively
across boundaries
Challenging existing
assumptions

3. Maternity experience - five pilot workshops
across London
#MatExp was ‘born’- A grassroots movement aimed at improving
maternity experience for families and the staff who care for them.

4. How?
Whose Shoes?® board game as a tool for dialogue
Scenario
sparks
conversation
Solutions
captured by
graphic
facilitation
Multi-
disciplinary
team and
users

5. The journey since
• Today we are part of a much bigger #MatExp
community
• Active engagement across social media
• Over 25 Trusts or regions using the game to
talk to women and staff & spark improvement

6. Shaping the ‘Better Births’ vision

7. Graphics by New Possibilities.
Copyright © Nutshell Communications Ltd. All rights reserved.

8. Copyright © Nutshell Communications Ltd. All rights reserved.
Graphics by New Possibilities.

9. Maternity Challenge Fund Bid March 2016
Graphics by New Possibilities.

10. Crowdsourcing new material
‘The Pinks N Blues’ focus group

11. e
Graphics by New Possibilities.

12. Nobody’s patient resources
– being launched in March
Over 120 new
crowdsourced
scenarios and
poems
Doubling the
number in the
original #MatExp
card set
Copyright © Nutshell Communications Ltd. All rights reserved.

13. Copyright © Nutshell Communications Ltd. All rights reserved.

14. On your tables you have a couple of cards and a poem to
spark conversations
We’ve chosen common topics we think you
will be tackling
We want you to think outside the
box, brainstorm some solutions

15. Grab those pens and get creative
 What are the challenges you face
as a maternity service with this
topic?
 What is an immediate idea to
improve this that you could try
out in your service tomorrow?
 What is an idea to improve this
that you could try out in your
service next month?
 Do you have any solutions to this
issue that you would be willing to
share with other units?
Graphics by Tom Bailey

16. What are
you going
to do
differently?

17. Yes, but in the real world things are tough…

18. Sketchnote by Tanmay Vora

19. Ideas to try out? How to get
started
• Relationships
• Communication
• Build trust
• Breakdown barriers

20. Ideas to try out…
• Local Randomised
coffee trial
• Each month - match
people of different
disciplines and grades

21.  Pledges to take action
 Work closely together
 Find people who share
your passion
 Share results
Build wider networks through social media
#MatExp

22. Make it FUN…..  Get creative
 Wall displays
 Graffiti board

23. Build team spirit…

24. Get writing! Blogs
Newsletters

25. Write Steller Stories!

26. Make it
topical
#MatExp
Advent !

27. Videos … are the way forward!a
How we announced our #MatExp competition winners!

28. Capture the energy… with another film … and a Steller story!

29. Events to get people talking and thinking

30. Turn it into a challenge to involve others…

31. Have a new challenge each month
– like Leeds… 2017
January: Lithotomy challenge
February: Language challenge
March: Focus on young parents
Reflect and write about it – like Sarah Winfield

32. Rise to a challenge – and sing!a
The #MatExp RAP!
Crowdsourcing involves everyone
- and shares the work…
NHS Expo , 2016

33. Thank people, appreciate them, small
rewards…

34. Spread the word

35. Anyone can make change

36. Anyone can be a leader

37. Eat the elephant – one chunk at a time
Build the magic…

38. For more information
Flo Wilcock: @FWmaternityKHFT
Gill Phillips: @WhoseShoes
Join us!
www.nutshellcomms.co.uk
matexp.org.uk