Personal Information
Organização/Local de trabalho
Omaha, NE United States
Setor
Technology / Software / Internet
Sobre
From hosted IVR, network call-routing and advanced self-service customer care to multi-media communications, West Interactive’s powerful personalized customer contact solutions deliver dramatic results for your company.
Marcadores
ivr
hosted contact center
crm
customer survey
product feedback
customer relationship management
data-driven dashboard
contact center management
realfeed dashboard
ivr metrics
real-time access
email
hosted
paas
intelligent call routing
sms
fax & voice
platform as a service
voice xml
call routing
customer service
network acd
cti screen-pop
enterprise monitoring
workforce management
customer care
natural language
computer-telephony integration
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Documentos
(4)Personal Information
Organização/Local de trabalho
Omaha, NE United States
Setor
Technology / Software / Internet
Sobre
From hosted IVR, network call-routing and advanced self-service customer care to multi-media communications, West Interactive’s powerful personalized customer contact solutions deliver dramatic results for your company.
Marcadores
ivr
hosted contact center
crm
customer survey
product feedback
customer relationship management
data-driven dashboard
contact center management
realfeed dashboard
ivr metrics
real-time access
email
hosted
paas
intelligent call routing
sms
fax & voice
platform as a service
voice xml
call routing
customer service
network acd
cti screen-pop
enterprise monitoring
workforce management
customer care
natural language
computer-telephony integration
Ver mais