Supplement your labor force with on-demand inspections for autos, property and custom tasking such as police report retrieval and mobile notary services.
B.COM Unit – 4 ( CORPORATE SOCIAL RESPONSIBILITY ( CSR ).pptx
WeGoLook | On-demand field service solutions for insurance carriers
1.
2. How to Leverage a Contingent Workforce
Known as the Uber of inspections, WeGoLook is a mobile technology company
with a network of over 30,000 Lookers across the U.S., Canada, UK, and Australia
who perform on-demand field services and low-complex tasks.
3. On-Demand Network
Background-Checked Multilingual
Dispatched based on skill, language, experience, and proximity
Currently onboarding thousands of CAT adjusters, Crawford adjusters, and IAs
30,000+ Lookers
Certifications & Licenses Military Service Members
The WeGoLook (WGL) platform solicits a Looker best matched to the skill set or certification
required to complete the inspection or task. Example: A client requests documents executed by a
Spanish-speaking notary; notifications are pushed to bilingual Lookers who are also a public notary.
Extensive Onboarding Process
4. Services
Augment or supplement existing field force with qualified Lookers
SERVICE TYPE USE CASE
Property
Auto
Heavy Equipment
Scene
Salvage
Documents
Inventory/Inland Marine
Item/Food Recall
Mobile App License
Underwriting/Loss Control Inspection
Post Loss Inspection
Inspection Reports
Inspection Reports
Evidence Retrieval and Shipping
Total Loss Delivery, Mobile Notaries, Police Reports
Asset Verification and Inventory Cataloging
Custom Tasking - retrieval of item(s)
Place in hands of your employees or policyholders for any use case
(vehicles in transit, quickly document slip & trip incidents)
Through technology and the Looker network, WGL creates efficient workflows,
cost-effective solutions, and quick data capture for enterprise clients.
5. Consistent Quality at Scale
Technology drives all quality assurance within the Looker community
WeGoLook creates customized workflows based on your exact needs
1 2 3Policyholder Third Party Lookers
7. WGL’s Customer Service Department
verifies order/asset information and
schedules the appointment with a
policyholder or onsite contact.
WGL monitors order fulfillment
process to ensure timely turnaround.
WGL’s Quality Assurance Team reviews
each order prior to delivering to
enterprise client. This step guarantees
a consistent and accurate report.
Enterprise clients may utilize any portion of WGL platform, mobile application, Looker community,
Customer Service Department, or the QA Team. By allowing a flexible ‘plug and play’ method, enterprise
clients benefit from a rapid data capture process, high customer experience ratings, lower cost, and more.
Delivery ahead of schedule
Turnkey Solutions
WeGoLook maintains chain of custody throughout order process to delivery
8. Crawford & Company Solutions
• Property
• GL/Casualty
• Motor/Auto
• Work Comp/Employers Liability
• Cyber
• Financial lines
• Product recall
• Accident & Health
• Disability
• Environmental
Deep Line of Business
Expertise
• Agriculture & Food
• Aviation
• Banking & Finance
• Engineering
• Marine & Transportation
• Media & Entertainment
• Mining
• pharmaceuticals
• Power & Energy
• Retail
• Telecomm & Tech
Industry Focus
• Property & Casualty field
investigation (owned and
networks)
• Field adjusting
• Complex/Large loss adjusting
• FNOL/Intake
• Client noticing (e.g.
Cyber/Product Recall)
• CAT response
• Forensic accounting (e.g.
Business interruption)
• Recovery/Subrogation/Dispute
Negotiation
Best in Class Activity
Outsourcing
• Claims TPA (Including global
programs)
• Medical Management
• Staffing solutions
• Educational Services
• Legal settlement
• FMLA/Leave & Absence
Management
End-to-End Solutions