Rita Zonius at Intranet Now, 5th October 2017.

1. #IntranetNow #ESN @RitaZonius
Going social at ANZ with
MaxConnect
Rita Zonius
October 2017
Enterprise social
dreams and
nightmares

2. #IntranetNow #ESN @RitaZonius
The fish rots from the head & other ESN nightmares
• Leaders who don’t want
to change
• Free-for-all – no
governance
• Launch and leave
• Adoption … just because
• ESN = silver bullet

3. #IntranetNow #ESN @RitaZonius
The stuff of dreams. When ESNs really work
• Crystal clear purpose
• Clarity on risks and
obligations
• Magic happens in
communities
• Champions to help
• Build confidence =
people will use your ESN

4. #IntranetNow #ESN @RitaZonius
MaxConnect delivering real business value
• Solving real problems
• Accountable SMEs
• Crowdsourcing
• Sharing what we know
• Rise of the wirearchy*
• Community as asset
• Networked $ value of
answers
“It’s amazing how many
questions get asked … the
beautiful thing is it’s driven a lot
of interconnectivity.”
“It’s not a matter of a normal
chain of command, it’s whole
conversations and communities
working together.”
* Jon Husband –What isWirearchy?

5. #IntranetNow #ESN @RitaZonius
How to have a smooth(er) run with your ESN
• Address dreams and
nightmares in a plan
• Mindset shift is key - help
people work out loud
• Get the right people
doing the right things
• Measure what matters –
not ‘likes’ but outcomes
• Tell success stories over
and over

6. #IntranetNow #ESN @RitaZonius
E: rita.zonius@gmail.com
M: +61 (0) 434 608 829
Li: linkedin.com/in/ritazonius
T: @RitaZonius
How to connect
with me