Digital evolution in the workplace — Simon Hudson and Martin Hutchinson
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Traditional intranets have frequently failed to engage, regardless of the technology. Most have failed. We imagined a very different approach, built around people and processes, rather than just news and documents. So we built it. Simon Hudson, Cloud2 and Martin Hutchinson, Berkshire Healthcare NHS Foundation Trust.
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Digital evolution in the workplace — Simon Hudson and Martin Hutchinson
- 1. #IntranetNow @Cloud2Ltd Digital Evolution in the Workplace Traditional intranets have frequently struggled to engage, regardless of the technology. Most have failed. We imagined a different approach, built around users and processes, rather than just News and Documents. So we built it… Simon Hudson & Martin Hutchinson
- 2. Performance, unlocked @Cloud2Ltd#IntranetNow Simon Hudson & Martin Hutchinson Poor user adoption. Passive information & notification strategy. Browser-based. Limited mobile capability. Doesn’t incorporate everything; users have to know many places & tools. Balance between corporate comms and compliance, users needs and department work processes. The traditional intranet has some awkward shortcomings
- 3. Performance, unlocked @Cloud2Ltd#IntranetNow Simon Hudson & Martin Hutchinson
- 4. Performance, unlocked @Cloud2Ltd#IntranetNow Simon Hudson & Martin Hutchinson
- 5. Performance, unlocked @Cloud2Ltd#IntranetNow Simon Hudson & Martin Hutchinson The definition of the intranet is… Berkshire Healthcare NHS intranet • Flat pages • Try to make it user-centric, but is it? • Microsoft 365 has entered the building, new opportunities but also confusion In the real world…
- 6. Performance, unlocked @Cloud2Ltd#IntranetNow Simon Hudson & Martin Hutchinson Tailoring of information is absolutely correct • But the flow of information etc. is bigger than Comms. And often it’s the staff and managers who know the detail and the nuance, not any central function • Danger of creating divisions between team members • Ownership & quality of metadata In the real world…
- 7. Performance, unlocked @Cloud2Ltd#IntranetNow Simon Hudson & Martin Hutchinson Dealing with information overload • email-orientated approach; adopting different channels for different purposes • Starting with a different tool is a good way to introduce change and better practices • A tidy desk is a tidy mind… In the real world…
- 8. Performance, unlocked @Cloud2Ltd#IntranetNow Simon Hudson & Martin Hutchinson The Vision A digital workplace that engages users & transforms the trust Content, communications, business processes etc. where the users are Primary application / UI for everything
- 9. Performance, unlocked @Cloud2Ltd#IntranetNow Simon Hudson & Martin Hutchinson The Vision Desktop and mobile access Designed for real end users Easy to extend as our needs evolve Improved compliance
- 10. Performance, unlocked @Cloud2Ltd#IntranetNow Simon Hudson & Martin Hutchinson Evolve Innovations • Runs entirely in Microsoft Teams Spontaneously adoption • Templates provides structure and consistency "Dash-Channels" and comprehensive Tab content • Incorporates existing intranet and applications • Targeted Notifications • Embedded Apps and Governance
Notas do Editor
- Introduction: I’m Simon Hudson, the founder of Cloud2 and inventor of the very first out-of-the-box SharePoint intranet. Hadron!
- I created Hadron because I thought the ground up, hardcore development model was failing. I also thought that the information architecture of most intranets was rubbish. And still is. I believe that great intranets transform organisations, but that we were doing a lot of things wrong. We still are… But I’m not here to talk about me, or Hadron.
- New technologies let us do new things. While these are often incremental, occasionally something comes along that lets us rethink the whole approach. So, today, Cloud2 are launching Evolve; a new Digital Workspace built on the latest Microsoft platform. We are putting content, communications, business processes etc. where the users are.
- With that, I’d like to introduce Martin Hutchinson, from Berkshire Healthcare NHS Foundation Trust, a leading trust in the GDE, Global Digital Exemplifier initiative within the NHS. Martin will talk about their experience with intranets and how Evolve aims to address that.