1. The chain reaction within social media, or how it all comes together! Peter Isaksson Web analyzer at Alenio Twitter: @Webbanalys
2. A description of a social network Peter Isaksson Web analyzer at Alenio Twitter: @Webbanalys
3. Something happens! It´s a sale on... A store puts up a Sale! I stumble upon the sale and buys all I can find! But... ...I also use a service like Postabon to tell my friends... ...and my Postabon account is connected to my Twitter profile... ...and my stream of Twitterfeeds is connected to my Facebook account! Within a second my entire network knows about the sale (and comes rushing to the store). Peter Isaksson Web analyzer at Alenio Twitter: @Webbanalys
4. Something is going to happen! Let´s put up a sale... A store has a fanpage on Facebook! They invite all their members on Facebook to a preview sale... ...and tell their followers on Twitter about it... ...which make people rush to the store... ...and then tells others about the sale using a service like Postabon! Within a second the entire network knows about the sale and tells others about it. Peter Isaksson Web analyzer at Alenio Twitter: @Webbanalys
5. Two kinds of measurement! The customer behaviour spreading the word! Variables: buzz, activity on Twitter and blogs, visitors to fanpage, mentions on Facebook The business campaign measurement objective! Variables: Clicks on links, downloaded coupons, retweets, mentions on Twitter and FB, (actual sale in store) Peter Isaksson Web analyzer at Alenio Twitter: @Webbanalys