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Branding4People:
 craft your brand, spread your
      value, and win customers

                   ERIC WEAVER
#pr4p                    Brand Dialogue




                             PHOTO: FLICKR @JOE NANGLE
First, a bit about branding.
A brand is a PROMISE
 The experience someone will always have
 The benefit they’ll always receive
 The unique difference that will always be there

 A brand is strongest through clear messaging and
  consistent delivery, crafted for the people who
  will care, in a way that benefits THEM.
YOU are a brand
A promise to friends. To
future employers. To
society.
Trust is a basic requirement for biz
 How do I minimize trust killers?
   Be found or referred, rather than interrupting one’s search.
   Demonstrate value, don’t just blather on about it.
 How do I build trust with prospective customers?
     Demonstrate intellectual capital: you know your stuff.
     Demonstrate a vision for this profession or this market.
     Show that others took a chance on you and benefitted.
     Show that you’re ethical, easy to work with…trustworthy.
 How do you empower others to spread their trust in
  your offering?
   Give customers a voice.
   Amplify their words about you.
   Make sharing your value effortless.
IDENTITY
Step 1: identify your unique
“business-applicable” traits
 The most fascinating or remarkable
 The traits that make you authentic
 Think about your quirks, through a positive lens
     Perfectionist = detail-focused
     Scattered = multi-tasker
     Aggressive = gets things done
     Stubborn = determined
 Honesty is always the best policy
   Overshare? Not always.
DIRECTION
Step 2: determine your goals and
audience
 What’s your vision for your career in 2014?
   What do you want to be known for?
 What kinds of people do you want to attract?
   Green office specialist: office admins, Ops VPs
   Art director: marketing directors, creative directors
   Digital PR wunderkind: agency heads, marketing
    teams
   Where do those people “live” online?
MESSAGING
Step 3: determine what you’d say
 …at a cocktail party, job fair or in an interview
    Trustworthy? Hard-working? Funny? Flexible? Nice?
    All about facts? All about ideas? All about details?
 Leave the detail for later: what’s the one takeaway
  you’d want to leave behind in an elevator ride
  (besides “I’m available?”)
    That single takeaway should be integrated in every place
     you engage with people
      “I am personable and people trust me.”
      “I accomplish what I go after.”
      “I have an upbeat passion about this space that is infectious.”
Step 4: determine how to engage
 What do people have time for? Respect time
  starvation. TMI is not a selling point.
 Which media would best convey what you’re
  about?
Extending your personal brand via
social tools
Consider traditional job-hunting
 SEARCH AND ATTACK!
   Spray-and-pray resume blasts
   Getting a recruiter’s attention
   Realities
     Hundreds of resumes, sometimes per day
     Recruiters not incented to look at every resume
     Job boards often incented to keep filled positions posted
     Recruiters turning to Google and contacts
The new jobhunt
 …is about being found more than busting your way in.
 The bigger intellectual footprint you have online, the
  higher the likelihood of being found by the right people.
 Be trusted and be recommended, rather than an intruder
  on a mission.
 In the interviewing process, your footprint is confirmation
  of trust (or distrust). It seals the deal!
 My last three jobs came from Google, a conference, and a
  blog post!
SUGGESTIONS: bare minimum
 LinkedIn
   Use your Summary well
   Write everything based on brand traits and messages
   IMPORTANT: Ask for testimonials
 Personal blog
   Long-form thought about your profession, even if new
   Written from a “hire me!” perspective
 Facebook
   Personal connections are The Money
   Keep things mainly professional but show human side
SUGGESTIONS: mo betta
 Twitter
   Short-form thought
   Carve out time to convey valuable news, events, insights
 Slideshare.net
   Share your thought leadership with downloadable
    presentations that convey you and your vision
 Trottr.com
   Voice blogging: let people hear you!
   Be clear, concise, short and sweet
SUGGESTIONS: extra mile
 Tumblr/Vox/etc.: repost for SEO
 BlogTalkRadio: short, tagged, topical interviews
 YouTube: video conveys quickly
   Use some decent camera skills and audio
 Flickr: post your creative work
 Delicious: helpful bookmarks, not just everything
Rules of Engagement
 Be honest above all! Lies will be outed, publicly.
 Be transparent – offer proof, everywhere
 Be real and relatable
    No need for extra formality
    Extra informality can torpedo you – worth the risk?
 Fluff, glitz and perfection are not required
    But CLARITY, BREVITY and AUDIBILITY are!
 THINK ENGAGEMENT AND DIALOGUE
    The more dialogue, the more likely you will be found
But I don’t have time
 Make time. When jobs are scarce, your approach
  will need to change.
 Why not have a leg up on all the other (even
  more qualified) prospects?
 Spray-and-pray is DEAD. You know it. So open
  your mind to you as a valuable free-agent
  specialist, rather than a peg for a hole.
THOUGHT-STARTERS
Social marketing applications
BLOGGING                                AUDIO (podcasts)
      Industry-related “found items”          Storytelling
      Design trends and insights              Thought leadership
      CEO media/investor relations            Testimonials
MICROBLOGGING (Twitter)                        Sensory branding
      Timely insights
      Blog awareness                   WIKIS
      Event awareness                         Event planning
      Community-building                      Product development
VIDEO (one-off or vidcasts)                    Shared learnings
      How-to’s                                Distributed work-in-progress
      Personality pieces               SOCIAL & TOPICAL
      Company storytelling                NETWORKS
      Humor                                   Brand awareness
WIDGETS                                        Community/CSR discussion
      Content distribution/sharing            Community building
                                               Feedback/testing/trials
Consider your lens.
Boomers/Tweeners                          Gen X/Millenials
 Trained in formalities                   Formalities ignored
 Don’t offend anyone                      More interested in finding those
 Be the most acceptable to the largest      with like minds than worrying about
   number of people                          turning off others
 Privacy highly valued                    Less privacy means more ability to
 Interested in tech functionality but       be found
   often overwhelmed by speed of           Digital natives – tech is ubiquitous
   change                                    and easy
 Don’t do well with chaos                 Have grown up with “random”
 GEN X should consider                      behavior
   importance of PROPRIETY                 BOOMERS should consider
                                             importance of AFFINITY

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Branding, Self-Promotion and Social Media

  • 1. Branding4People: craft your brand, spread your value, and win customers ERIC WEAVER #pr4p Brand Dialogue PHOTO: FLICKR @JOE NANGLE
  • 2. First, a bit about branding.
  • 3. A brand is a PROMISE  The experience someone will always have  The benefit they’ll always receive  The unique difference that will always be there  A brand is strongest through clear messaging and consistent delivery, crafted for the people who will care, in a way that benefits THEM.
  • 4. YOU are a brand A promise to friends. To future employers. To society.
  • 5. Trust is a basic requirement for biz  How do I minimize trust killers?  Be found or referred, rather than interrupting one’s search.  Demonstrate value, don’t just blather on about it.  How do I build trust with prospective customers?  Demonstrate intellectual capital: you know your stuff.  Demonstrate a vision for this profession or this market.  Show that others took a chance on you and benefitted.  Show that you’re ethical, easy to work with…trustworthy.  How do you empower others to spread their trust in your offering?  Give customers a voice.  Amplify their words about you.  Make sharing your value effortless.
  • 6. IDENTITY Step 1: identify your unique “business-applicable” traits  The most fascinating or remarkable  The traits that make you authentic  Think about your quirks, through a positive lens  Perfectionist = detail-focused  Scattered = multi-tasker  Aggressive = gets things done  Stubborn = determined  Honesty is always the best policy  Overshare? Not always.
  • 7. DIRECTION Step 2: determine your goals and audience  What’s your vision for your career in 2014?  What do you want to be known for?  What kinds of people do you want to attract?  Green office specialist: office admins, Ops VPs  Art director: marketing directors, creative directors  Digital PR wunderkind: agency heads, marketing teams  Where do those people “live” online?
  • 8. MESSAGING Step 3: determine what you’d say  …at a cocktail party, job fair or in an interview  Trustworthy? Hard-working? Funny? Flexible? Nice?  All about facts? All about ideas? All about details?  Leave the detail for later: what’s the one takeaway you’d want to leave behind in an elevator ride (besides “I’m available?”)  That single takeaway should be integrated in every place you engage with people “I am personable and people trust me.” “I accomplish what I go after.” “I have an upbeat passion about this space that is infectious.”
  • 9. Step 4: determine how to engage  What do people have time for? Respect time starvation. TMI is not a selling point.  Which media would best convey what you’re about?
  • 10. Extending your personal brand via social tools
  • 11. Consider traditional job-hunting  SEARCH AND ATTACK!  Spray-and-pray resume blasts  Getting a recruiter’s attention  Realities Hundreds of resumes, sometimes per day Recruiters not incented to look at every resume Job boards often incented to keep filled positions posted Recruiters turning to Google and contacts
  • 12. The new jobhunt  …is about being found more than busting your way in.  The bigger intellectual footprint you have online, the higher the likelihood of being found by the right people.  Be trusted and be recommended, rather than an intruder on a mission.  In the interviewing process, your footprint is confirmation of trust (or distrust). It seals the deal!  My last three jobs came from Google, a conference, and a blog post!
  • 13. SUGGESTIONS: bare minimum  LinkedIn  Use your Summary well  Write everything based on brand traits and messages  IMPORTANT: Ask for testimonials  Personal blog  Long-form thought about your profession, even if new  Written from a “hire me!” perspective  Facebook  Personal connections are The Money  Keep things mainly professional but show human side
  • 14. SUGGESTIONS: mo betta  Twitter  Short-form thought  Carve out time to convey valuable news, events, insights  Slideshare.net  Share your thought leadership with downloadable presentations that convey you and your vision  Trottr.com  Voice blogging: let people hear you!  Be clear, concise, short and sweet
  • 15. SUGGESTIONS: extra mile  Tumblr/Vox/etc.: repost for SEO  BlogTalkRadio: short, tagged, topical interviews  YouTube: video conveys quickly  Use some decent camera skills and audio  Flickr: post your creative work  Delicious: helpful bookmarks, not just everything
  • 16. Rules of Engagement  Be honest above all! Lies will be outed, publicly.  Be transparent – offer proof, everywhere  Be real and relatable  No need for extra formality  Extra informality can torpedo you – worth the risk?  Fluff, glitz and perfection are not required  But CLARITY, BREVITY and AUDIBILITY are!  THINK ENGAGEMENT AND DIALOGUE  The more dialogue, the more likely you will be found
  • 17.
  • 18. But I don’t have time  Make time. When jobs are scarce, your approach will need to change.  Why not have a leg up on all the other (even more qualified) prospects?  Spray-and-pray is DEAD. You know it. So open your mind to you as a valuable free-agent specialist, rather than a peg for a hole.
  • 19. THOUGHT-STARTERS Social marketing applications BLOGGING AUDIO (podcasts)  Industry-related “found items”  Storytelling  Design trends and insights  Thought leadership  CEO media/investor relations  Testimonials MICROBLOGGING (Twitter)  Sensory branding  Timely insights  Blog awareness WIKIS  Event awareness  Event planning  Community-building  Product development VIDEO (one-off or vidcasts)  Shared learnings  How-to’s  Distributed work-in-progress  Personality pieces SOCIAL & TOPICAL  Company storytelling NETWORKS  Humor  Brand awareness WIDGETS  Community/CSR discussion  Content distribution/sharing  Community building  Feedback/testing/trials
  • 20. Consider your lens. Boomers/Tweeners Gen X/Millenials  Trained in formalities  Formalities ignored  Don’t offend anyone  More interested in finding those  Be the most acceptable to the largest with like minds than worrying about number of people turning off others  Privacy highly valued  Less privacy means more ability to  Interested in tech functionality but be found often overwhelmed by speed of  Digital natives – tech is ubiquitous change and easy  Don’t do well with chaos  Have grown up with “random”  GEN X should consider behavior importance of PROPRIETY  BOOMERS should consider importance of AFFINITY