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The Network Effect of Employee Engagement
Susan Hunt Stevens • www.wespire.com • info@wespire.com • @goWeSpire
Inspiring people.
Transforming business.™
WeSpire is the employee
engagement platform that
empowers forward-thinking
global organizations to reach
their greatest potential.
WeSpire looked at two years of employee user trends
on our engagement platform to prove the network effect
WHO AND WHAT
CATALYZES IT?
ACTIONS ADD UP
To start, we examined
how individual actions
accumulate over time
If the network effect is real,
you’ll expect to see
EXPONENTIAL GROWTH
as actions add up,
creating huge impact.
In this case, the action inspires
employees to “donate gently used
clothing to a charity”
At first, the trend for
actions taken was linear…
Then, before the
1 year mark, growth
turned exponential
Resulting in
HUGE IMPACT
over time.
THE NETWORK EFFECT IS
REAL
But was there a change
in the behavior of the
people in the program?
We examined
another action
DO MORE PEOPLE ON THE PLATFORM RESULT IN A
HIGHER RATE OF COMPLETION (i.e. a bigger network)?
Although activity levels may fluctuate,
the actions add up over time significantly.
After one year, the likelihood of people
taking this action is 5 times greater.
THE NETWORK EFFECT IS REAL!
SOCIALIZERS ROCK!
If the network effect is
real, then who is
catalyzing the change?
We looked at our engagement platform leaderboards that track
user behaviors powered by our data science and segmented our
user base into two behavioral change categories…
POWER USERS & SOCIAL USERS
People most passionate
about the impact on
the environment
People who are
trustworthy, well-known,
and/or social
“DARK GREENS”
GREEN TEAM LEADERS
“CONNECTORS”
OF THE COMPANY
Will drive the most
actions over time
ASSUMPTION
VS
Will invite more
people to participate
We found that social users invite OVER TWICE
AS MANY users to participate on the platform.
Social users also garnered
OVER 10 TIMES MORE invites
However, power users individually completed
NEARLY 3 TIMES MORE ACTIONS than social
users.
And yet, collectively those invited by
social users (2nd generation) completed
3 TIMES MORE TOTAL ACTIONS than
those invited by power users.
Conclusion: Socializers are the MOST IMPACTFUL
in the workplace, proving the power of the network.
ACTIONS
ADD UP
THE
NETWORK
EFFECT
IS REAL
SOCIALIZERS
ROCK!
One action
can trigger
exponential impact.
Visibility
drives the
adoption rate.
Cultivate your social
catalysts to create a
network effect.
Thank You!
Susan Hunt Stevens • www.wespire.com • info@wespire.com • @goWeSpire

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The Network Effect of Employee Engagement - GreenBiz Presentation by WeSpire

  • 1. The Network Effect of Employee Engagement Susan Hunt Stevens • www.wespire.com • info@wespire.com • @goWeSpire
  • 2. Inspiring people. Transforming business.™ WeSpire is the employee engagement platform that empowers forward-thinking global organizations to reach their greatest potential.
  • 3. WeSpire looked at two years of employee user trends on our engagement platform to prove the network effect WHO AND WHAT CATALYZES IT?
  • 4. ACTIONS ADD UP To start, we examined how individual actions accumulate over time
  • 5. If the network effect is real, you’ll expect to see EXPONENTIAL GROWTH as actions add up, creating huge impact. In this case, the action inspires employees to “donate gently used clothing to a charity”
  • 6. At first, the trend for actions taken was linear…
  • 7. Then, before the 1 year mark, growth turned exponential Resulting in HUGE IMPACT over time.
  • 8. THE NETWORK EFFECT IS REAL But was there a change in the behavior of the people in the program?
  • 9. We examined another action DO MORE PEOPLE ON THE PLATFORM RESULT IN A HIGHER RATE OF COMPLETION (i.e. a bigger network)?
  • 10. Although activity levels may fluctuate, the actions add up over time significantly.
  • 11. After one year, the likelihood of people taking this action is 5 times greater. THE NETWORK EFFECT IS REAL!
  • 12. SOCIALIZERS ROCK! If the network effect is real, then who is catalyzing the change?
  • 13. We looked at our engagement platform leaderboards that track user behaviors powered by our data science and segmented our user base into two behavioral change categories… POWER USERS & SOCIAL USERS
  • 14. People most passionate about the impact on the environment People who are trustworthy, well-known, and/or social “DARK GREENS” GREEN TEAM LEADERS “CONNECTORS” OF THE COMPANY
  • 15. Will drive the most actions over time ASSUMPTION VS Will invite more people to participate
  • 16. We found that social users invite OVER TWICE AS MANY users to participate on the platform.
  • 17. Social users also garnered OVER 10 TIMES MORE invites
  • 18. However, power users individually completed NEARLY 3 TIMES MORE ACTIONS than social users.
  • 19. And yet, collectively those invited by social users (2nd generation) completed 3 TIMES MORE TOTAL ACTIONS than those invited by power users.
  • 20. Conclusion: Socializers are the MOST IMPACTFUL in the workplace, proving the power of the network.
  • 21. ACTIONS ADD UP THE NETWORK EFFECT IS REAL SOCIALIZERS ROCK! One action can trigger exponential impact. Visibility drives the adoption rate. Cultivate your social catalysts to create a network effect.
  • 22. Thank You! Susan Hunt Stevens • www.wespire.com • info@wespire.com • @goWeSpire

Notas do Editor

  1. LM Notes: WeSpire looked at two years of trends within its customer base to determine how actions in the workplace affect the social network to determine if the network effect exists and if so, what catalyzes it?
  2. Exponential growth in the program leads to the exponential growth of actions
  3. LM Notes: The likelihood of the people taking the action in the workplace is 5x from when we started. This shows the network effect is real and powerful
  4. LM Notes: Customers ask if we should start to engage the green team members or those who are most social in the company—does it matter who you are engaging?
  5. LM Notes: Power users are the dark greens, the most passionate in impact on the environemtn, Social users are those who are the connectors in the