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What, Why, Wow and  So What Social Media and Nonprofits: Two-Day Intensive Workshop
We Are Media Project: The Social Media Starter Kit for Nonprofits Visit the WeAreMedia wiki for additional resources and to connect with other nonprofit social media practitioners via http://www.wearemedia.org Funded by the Surdna Foundation
 
Objectives ,[object Object],[object Object],[object Object],[object Object]
 
What is Social Media? Using the Internet to instantly collaborate, share information, and have a conversation about ideas and causes we care about.
Powered by ..
It is a conversation  between people
Supporters
Clients
Audiences
Donors
And those donors too!
And guess what? That conversation is …
Not Controlled
Not Organized
Not On Message
SOCIAL MEDIA USE IS GROWING http://www.flickr.com/photos/dotpolka/34311984/
184 million bloggers 73% of active online users have read a blog 45% have started their own blog 57% have joined a social network 55% have uploaded photos 83% have watched video clips 39% subscribe to an RSS feed Source : Universal McCann Comparative Study on Social Media Trends April 2008
Not everyone is a social media user
Social is not slowing down ….
Online Media Broadly speaking, the top 1,000 media sites fall into two categories Publisher Media Social Media
[object Object],Page View Share Share of all page views at the Top 1,000 Media sites, December 2007 – 2008  Publisher Media Social Media 2008
Welcome to the Social World
 
In the 70’s, it was mainframe computers
In the 80’s, it was the PC http://www.flickr.com/photos/mwichary/
In the 90’s, it was the Internet
Today, it’s the “online social graph” Source: Beth Kanter
The  online social graph  is the map being constructed by social networking sites of every person on the Internet and how they are connected.
Nonprofit Sector Fundraising Program Delivery Taking Action Marketing Source: Beth Kanter
 
“ Online Markets... Networked markets are beginning to self-organize faster than the companies that have traditionally served them. Thanks to the web, markets are becoming better informed, smarter, and more demanding of qualities missing from most business organizations.” The Cluetrain Manifesto: The End of Business as Usual : Rick Levine, Christopher Locke, Doc Searls, David Weinberger; Perseus Books  ©2000
Amy Sample Ward Ruby Sinreich And the conversation  Is taking place without your org!
“ The desire to be part of a group that shares, cooperates, or acts in concert is a basic human instinct.” Clay Shirky http://www.flickr.com/photos/good_day/110559381/
 
What if What happens?
 
 
 
Trust Factor http://www.nielsenbuzzmetrics.com/cgm.asp
 
Net Gen Dominates 2.0 Online Behavior, but Other Groups are Large and Growing
Why It’s Important ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
What’s the benefit? http://www.flickr.com/photos/spunkinator/3191123494/
Improve Customer Service
Solicit Program Ideas/Traffic
Recruit Volunteers
Turn Angry Customers Into Fans
Increase Traffic http://www.slideshare.net/danielle.brigida
Market Research Concept Testing Issues Awareness Improve Reputation Improve Customer  Improve Client Service Content Generation Program Ideas  Increased Relevant Visitor Traffic Increased Page Rankings Viral spreading of petitions or actions Fundraising – reach new donors Recruit volunteers Benefits
What are the limitations? http://www.flickr.com/photos/ben_pollard/2342924889
http://www.chrisbrogan.com/social-media-is-not-a-life-raft/
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Share Pair http://www.flickr.com/photos/ginable/325235488/
Share Pair: Tweet on Paper  ,[object Object],[object Object],[object Object]
All sources and additional material can be found on the WeAreMedia Wiki http://www.wearemedia.org/Strategy+Track+Module+1
 
If you remix this presentation, please add your remixed version to the wiki. Thank you

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Day 1 What and Why