learn what is security department in a hotel is all about..

1. SECURITY DEPARTMENT IN JATI INN
Prepared by:
Megat Zakiyan Zamani
Aniza Sofia Ibrahim
Aisyah Fakhruddin
Nurizan Ahmed
Najwa Mohamad
Safiqah Rasul
Sarah Zulkifli
Bibi Nohafizah Subari
Shahira Ismail

2. History
 “Jati Inn" is a hotel in the campus environment. It is
under the operation of LPL unit. “Jati Inn" has
complete facilities for accommodation for the
participants as well as for tenants who are keen to
stay at Jati Inn. Every hotel is different, and that
means no two hotel security service plans are the
same. While some hotels will expect officers to
assist guests and staff with a variety of issues and
tasks, other may simply require regular nighttime
patrols. At Jati Inn Security Department, we're
happy to accommodate your specific needs.
Hotel security officers duties may include but are
not limited to general security, emergency
preparedness and so on.

3. ORGANIZATION CHART

4. SECURITY EXECUTIVE
MEGAT ZAKIYAN ZAMANI
SECURITY PERSONNEL OF G-FLOOR
AISYAH FAKHRUDDIN
NURIZAN AHMED
NAJWA MOHAMAD
SECURITY PERSONNEL OF 1ST-FLOOR
SAFIQAH RASUL
SARAH ZULKIFLI
SECURITY PERSONNEL OF PUBLIC AREA
BIBI NORHAFIZAH SUBARI
SHAHIRA ISMAIL
SECURITY SUPERVISOR
ANIZA SOFEA IBRAHIM

5. Job Description of Security
Department

6. SECURITY EXECUTIVE
• A Security Executive is in charge of a hospitality
property’s security. He/she oversees the Security
Department and a number of security systems which
protect the guests, the workers and the hotel
buildings.
The job description and responsibilities are as follows :
• Safety and security of guests, workers and hotel
buildings
• Crime prevention and investigation
• Security systems including security
patrols, surveillance systems, door locking
mechanisms, control of restricted areas, monitoring
of master keys, etc.
• Initiating or maintaining policies and procedures for
general safety and security

7. • Training of staff for emergency procedures
• Inspections relating to hotel security
• Regular security meetings
• Supervising the security team effectively (eg. checking that
security staff do their jobs properly)
• Maintaining good working relationships with management and
members of other departments
• Keeping up-to-date with world news and hospitality security
trends
as well as plenty of other duties.

8. SECURITY SUPERVISOR
• A Security Supervisor is the Deputy of a Security
executive of a Security Unit of hotel. He/she
oversees the effective management of the daily
routine under the guidance and leadership of the
Security executive.
Job description and responsibilities are as follows:
• To assist the Security Officer in ensuring the safety
and security of human beings, valuable
materials, and classified documents pertaining to
the premises.
• To efficiently supervise and manage the Security
Personnel during his tenure.
• To train the Security Personnel in all security drills
and security procedures laid down in the Standing
Orders.
• To act as Liaison between the Security Unit and
Administration Manager in the absence of the
Security Officer.

9. • Maintain Liaison with local Police Station, Fire Station and nearest
Hospital.
• To deploy Security Guards during his Shift.
• To make periodic ‘Rounds’ of Sentry Posts to check alertness and
compliance of Standing Orders.
• To periodically inspect serviceability of fire fighting equipment and Fire
Tenders.
• Inspect the log of entry and exit of personnel, materials, vehicles and
stores at the commencement of his duty and at the end of his duty.
• Be totally accountable for all eventualities during his Shift.

10. SECURITY PERSONNEL
• security personnel is working to protect the hotel
and its guests around the clock.
Job description and responsibilities are as follows :
Security Personnel Of G-floor
• Regular or irregular patrols, interior and exterior of
G-floor
• Enforce all rules and regulations
• Handle any special circumstances or incidents
• Inspections of outgoing trash by cleaning service of
G-floor
• Regular inspections of fire safety equipment in G-
floor
• First response to fire and other emergencies
• Design and implementation of evacuation plans
• Other Staff Assistance

12. Security Personnel Of 1st-floor
• Regular or irregular patrols, interior and exterior of 1st-floor
• Enforce all rules and regulations
• Handle any special circumstances or incidents
• Inspections of outgoing trash by cleaning service
• Regular inspections of fire safety equipment in 1st-floor
• First response to fire and other emergencies
• Design and implementation of evacuation plans
• Other Staff Assistance

14. Security Personnel Of Public Area
• Gatekeeper duties
• Secure entrances and exits after hours
• Regular inspections of fire safety equipment of public area
• First response to fire and other emergencies of public area
• Escort guests/visitors after hours
• Assist with guest and visitor safety
• Provide general service to guests
• Newspaper Delivery

16. DUTY ROSTER
NAME MON TUE WED THURS FRI SAT SUN
MR.
MEGAT
D D D D D D E
MS.
ANIZA
B B B B B E D
AISYAH B A C B E A C
NURIZAN A C B E A C B
NAJWA C B E A C B A
SAFIQAH B E A C B A C
SARAH E A C B A C B
BIBI B E A C B A C
SHAHIRA A C B E A C B
(A) 7.00 AM-3.00PM
(B ) 3.00PM-11.00PM
(C) 11.00PM-7.00AM
(D) 8.00AM-4.00PM
(E ) DAY OFF