W. Edwards Deming is credited as the father of quality in business. His 14 key principles apply to every company--not just WHR Group Employee Relocation--striving for better, more consistent quality at work.
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Quality in the Workplace: W. Edwards Deming's 14 key principles
1. QUALITY in the
Workplace
W. Edwards Deming's
14 key principles on quality
in business
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2. 1. Create
constancy of
purpose
toward improvement of
product and service, with
the aim to become
competitive, to stay in
business, and to provide
jobs.
4. 3. Cease
dependence
on inspection
to achieve
quality.
Eliminate the need for
massive inspection by
building quality into the
product in the first place.
5. 4. End the
practice of
awarding
business on the
basis of a price
tag.
Move towards a single
supplier for any one item, on
a long-term relationship of
loyalty and trust.
8. 7. Institute
leadership.
The aim of supervision
should be to help people
and machines and
gadgets do a better job.
Supervision of
management is in need of
overhaul, as well as
supervision of production
workers.
12. 11. Remove
barriers that rob
the hourly worker
of his right to
pride of
workmanship.
The responsibility of
supervisors must be
changed from sheer
numbers to quality.
15. 14. Put everybody
in the company to
work to
accomplish the
transformation.
Remember: The
transformation is
everybody's job!
16. Quality. Our
commitment
since 1994.
WHR Group was founded
on a promise to provide
relocation services with an
unmatched level of
quality.
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