The future of marketing is to first understand the market and your audience. Once you do that you can surround sound them with stories and content that matter.
2. Our customers experience our brands well
before they ever “meet us”
PreCommerce drives e-commerce
1
3. A small number of people, words and channels
make all the difference
<50 influencers
<15 words or phrases
<10 channels
200-400 questions per topic
2
4. Less than 50 people drive the majority share of
conversation for a brand
Name / Outlet
Rank Score
160/1188 258/88372
Name / Outlet
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Name / Outlet
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Name / Outlet
Rank Score
WhoInfluencestheInfluencer?
Name / Outlet
Rank Score
Name / Outlet
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Name / Outlet
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Name / Outlet
Rank Score
WhoDoestheInfluencerInfluencetheMost?
5. Your audience is ready to tell you everything
you need to know
The audience is more important
than the outlet
3
8. 1% CREATE Content
Influencers
The creators of content
Will always be critical to know and build
right relationships with
9% SHARE & REPACKAGE
9
Advocates
We spend our time inside social
media channels
We add our views to stories we receive
We decide what to share
Peer influence is now more
relevant than ever
90% LISTEN & LEARN
90
Enthusiasts
Most of us benefit from the actions
of the 1 and the 9
Rely heavily on search and
word of mouth
Hey, we’re busy…..
1
The 9% are shaping the future of your stories
9. You can gauge the efficiency of your B2B or
B2C network with precision
It’s a new form of social CRM
5
10. What are your employees, partners and suppliers saying and
doing online?
11. The shift from “Advertising” to “Storytizing”
Customers help tell the brand’s story Mad Men are now
MiddleMen
6
12. MasterCard
Deliver content as a full story to
any channel, anywhere by
anyone
Time on Capsule – 7:30 mins.
Content Distribution
15. Or, are you aligning content with intent without a click?
29%
Decrease in Bounce Rate
14%
Increase in Pages Per Visit
22%
Increase in Visit Duration
42%
Higher click through
rate visitors served
industry specific
content.
16. The shift from “paid media”
to “smart media”
Earned, Shared and Owned media makes
Paid media smarter
A smart ESO plan reduces your spend
8
17. SHARED MEDIA
Social media channel strategy
Community management
Shareable content
EXPERIENCES
CONTENT
CAMPAIGNS
PROGRAMDESIGN&TACTICS
PAID MEDIA
AMPLIFICATION
Content syndication
Native advertising
Search
Paid social
OWNED MEDIA
Brand website & mobile apps
Blog & SMEs
Editorial strategy
DIGITALPLATFORMS
ANALYTICS&
INSIGHTS
EARNED MEDIA
Influencer strategy
Alliances & partnerships
Curation & collaboration
A new media planning model is emerging
18. Markets don’t wait for campaigns anymore
Customers tell us what they want
You already have the content they need
What stops you from delivering every day?
9
20. Five fundamentals of media efficiency
Listening
insights driven
publishing
platforms (any
device)
Influencers
the top 50 people
and the top 4
influencers for
each influencer
Language
the top 15
words that
optimize search
visibility
Content
the stories
that matter via
a content
curation
engine
Distribution
the channels
that matter for
resource
allocation
21. 1. Who drives share of conversation for my brand?
• Do I know the top 50 people?
2. Is my second sales force activated?
• Top 100 to 1,000 people who will move content
3. Which words align your brand with your customer?
• Do we use these words in all of our content?
4. Which channels are most effective?
• What are my top 4 and why?
5. What your customers are thinking right now?
• And what is the edge I can create as a result?
Ask yourself these questions
The 1-9-90 Rule, which states 1% of people online create content, 9% share content, and 90% lurk and learn, is the foundation to the structure of our analysis.
The 90% represents the content consuming audience whose expressions are covered in the listening segment of our analysis. We carried out this analysis for each of the three brands.
The 9% and the 1% are investigated by the Influencer Meme and the Muse Analysis with emphasis on the concentric circles of influence surrounding topics related to the brands. We identify who creates and shares content.
The 1-9-90 Rule, which states 1% of people online create content, 9% share content, and 90% lurk and learn, is the foundation to the structure of our analysis.
The 90% represents the content consuming audience whose expressions are covered in the listening segment of our analysis. We carried out this analysis for each of the three brands.
The 9% and the 1% are investigated by the Influencer Meme and the Muse Analysis with emphasis on the concentric circles of influence surrounding topics related to the brands. We identify who creates and shares content.
The 1-9-90 Rule, which states 1% of people online create content, 9% share content, and 90% lurk and learn, is the foundation to the structure of our analysis.
The 90% represents the content consuming audience whose expressions are covered in the listening segment of our analysis. We carried out this analysis for each of the three brands.
The 9% and the 1% are investigated by the Influencer Meme and the Muse Analysis with emphasis on the concentric circles of influence surrounding topics related to the brands. We identify who creates and shares content.