1. Homeowner Reviews by
WCCI Appraisal Services
Because Customer Service Still Matters.

2. Step 1: Appraisal appointment booked.

3. Step 2:
Homeowner receives
FAQ, “How to prepare for
your appraisal” postcard.

4. Step 3: WCCI’s appraiser inspects the home.

5. Step 4: Homeowner reviews appraiser conduct at:
http://www.wcci.biz/survey

6. Step 5: Homeowner finishes the online survey
and the results are sent back to WCCI
That was
quick and
easy!
WCCI

7. Step 6. WCCI staff review & record results.

8. Step 7: Homeowner review results are sent to each
lender in a monthly summary report.

9. Step 8: Appraiser is informed of his/her review results.

10. Step 9: Appraisers with exceptional reviews receive a
thank you and gift card as a token of WCCI’s
appreciation.

11. Step 10: A little recognition goes a long way.
“I’m happy to “I received my thank
represent WCCI in you & Starbucks card;
a positive manner thank you! I never
& it’s awesome expected something
that you guys like that from a
management
noticed!” company.”
–Josh H., Texas Appraiser -Ken Burke, CA Appraiser
“I wanted to say how awesome it was
you sent the thank you Starbucks
card! That was really great and rare!
Brad loves working for your company
& it really made his day! …the little
things like that really make a person
feel appreciated.”
-Brad & Garnet Davis, Northwood Appraisals

12. More Appraiser Testimonials...
“I just received a Starbucks
card as a result of an excellent
homeowner survey. Thank you
so much, it’s nice to feel
appreciated!”
-Steve Rodgers, WA Appraiser
“We really “Wow! I feel
appreciate you
guys & everything
honored.”
you do!”
-Adam Blanchard,
–Kim Beaudoin, WA Appraiser ID Appraiser

13. Summary:
Lenders Track Appraiser’s Service
+
Appraisers Recognized for Hard Work
Increased Productivity, Team Morale, &
Exceptional QC Management by WCCI

14. In other words, it’s great for everyone!

15. Contact WCCI to find out more or sign up!
Blog: RealEstateAppraisalAlert.com
Facebook: /WCCIAppraisals
Twitter: @WCCIAppraisals
@WCCINews
Phone: 800-998-7680
Web: WCCI.biz