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2. Why Toilet?
Toilet is a subject that affects
the life of all human being.
Yet, it remains a 'tabootaboo'
almost everywhere. In most
cultures, it is considered
impolite or improper to
discuss the subject. As such,
toilet problemstoilet problems continue
without solutions, because ifif
you can't talk about it, youyou can't talk about it, you
can't improve it.can't improve it.

3. Toilets Worldwide
•Dirty toilets not unique to Malaysia, but worldwide
•Toilet NGOs springing into action around the world
World Toilet Organization
•World Toilet Organization as a Service Platform to
communicate the subject

4. World Toilet Summit 2001
•19th
November 2001, marks an important
milestone in the world
•Participations from 17 nations
•Estimated of 1 Billion Audience worldwide
through Radio & TV networks like CNN,
BBC, Newspapers, Internet etc

5. Supports
Design
Psychological
Physical
Health
Productivity
Self Image
Building
ROI
Tourism
Water
Conservation
Environmental
Issues
Maintenance
Issues
Public
Education
Other Related
Matters
Global ToiletGlobal Toilet
CommunityCommunity

6. Our Attitude
•Toilets = Beautiful + Clean + Hygienic
+ Functional + Accessible
•Focus on getting RESULTS, NOT merely
EFFORTS!
•NEVER GIVE UP!
•BELIEVE in ACHIEVABILITY of our
goals and GOODNESS of man.

7. Our Objectives
•To investigate and find out the
root cause of dirty toilets
and identify key motivations and
incentives for good solution
•Assume role of a “Change
Agent” to bring social change
•Sustain change over a long
period of time
•Accelerate learning curve by
sharing knowledge
•Mobilize and Coordinate both
volunteers and organizations

8. Milestones – Year 2000
•Agreement with CEMS to underwrite World Toilet Summit
•Series of 6 shorts Toilet Pantomime Acts
•Visited by Mr Koo-Ue, Secretary-General of Japan Toilet
Association
•Launched marketing of “World Toilet Summit” and “Restroom
Asia” Exhibition
•Participated in first Korea-Japan Toilet Forum in Suwon City,
Korea
•Presented Singapore Toilet Report 2000 in Japan’s 16th
National Toilet Symposium
•Visited Taiwan Toilet Association

9. Milestones – Year 2001
•Recruited volunteers for development
of World Toilet Organization’s website.
•Recruited volunteer as Toilet Designer
•Recruited volunteer as Toilet Artist &
Cartoonist
•Recruited volunteer flower-shop as
toilet horticulturist
•Commissioned British Composer
Dunken McKee to write “Secret
Garden”
•Visited Senator Mechai (Mr. Condom)
of Thailand
•Ministry of Environment announced
launch of HUP

10. Milestones – Year 2001
•Visited Sulabh International’s Mumbai office

11. Milestones – Year 2001
•Launched www.worldtoilet.org

12. Milestones – Year 2001
•Participated in Judging panel for Cleanest Commercial Building and Shopping
Center Awards
•Visited Beijing Tourism Bureau’s Chief, Mr Yu Chang Chiang
•Listed World Toilet Organization in International Association Directory
•Made “The Singapore Declaration of Future Toilet Action”
•Declared 19 November as World Toilet Day
•Jointly organized with HDB on “Toilet in a Box” Exhibition

13. Milestones – Year 2001
•Hosted “World Toilet Summit” at Singapore Expo

14. Milestones – Year 2001
•Jointly organized “World Toilet Arts” Exhibition with
SIA-LaSalle College of Arts
•Jointly organized exhibition with NUS on “Future
Toilet Designs”
•National Archives’ support for “Our Toilets – Past,
Present and Future” Photo Show
•Endorsed “Restroom Asia 2001” Trade Exhibition
•Endorsed “Bathroom Today” as an official
publication
•Established “Toilet Design, Cleanliness and
Maintenance Skill Standards”

15. Milestones – Year 2001
•Joint official announcement and press conference of World Toilet Summit 2004
In Beijing, together with Beijing Tourism Bureau

16. MiIestones - Year 2002
Revised and updated NEA’s Toilet
Guide
– “Guide to Better Toilet and
Maintenance”
A Guide To Better
Public Toilet
Design and Maintenance
A Publication by the Restroom Association (Singapore)
In Partnership with
The National Environment Agency
www.toilet.org.sg

17. Milestones - Year 2002
•Visit Philippines to meet newly
established Restroom Association of
Philippines
•Meeting and presentation at World Toilet
Summit 2002 in Korea
•Work on www.worldtoilet.org to reach
out to the world
•Competition for Cleanest Estates Toilets
2002
•National Skill Recognition Scheme For
Toilet Design, Maintenance & Cleaning
Skill professionals
•Visit to Korea Public Toilet and Japanese
Railway stations toilets

18. Action For 2003
•TOILET DOCUMENTARY WITH DISCOVERY CHANNEL
Travel Documentary Lonely Planet’s episode on public toilets
•PARTICIPATE IN THE US BUSINESS ASSOCIATION
VOLUNTEER PROGRAM
To accentuate the difficulties of "disabled" users when toilet
provisions and comfort conditions for these users are not considered
•ANNUAL PUBLIC TOILET SURVEY
This survey is to assess how well Singaporeans use public toilets
and the perception of Singaporeans on the toilet issue.

19. Action For 2003
LAUNCH OF NATIONAL SKILL RECOGNITION SCHEME (NSRS)
TOILET DESIGN
To position Singapore as the forerunner and leader of toilet design
In its leading role, RAS, together with SPRING Singapore are
currently working towards the implementation of NSRS toilet design
and development of Performance Standards for the restroom
industry. With such standards in place, NEA's mission to provide a
clean living environment and a high standard of environmental
public health can be enhanced. This is realized with the provision of
a benchmark toilet and the setting and adoption of standards of
design, maintenance and cleaning for the restroom industry.
WORLD TOILET SUMMIT IN PHILIPPINES IN NOVEMBER
To represent Singapore at this international summit, and to benefit,
Network and exchange ideas on toilet management and
maintenance issues apart from water conservation to sanitation
hygiene.

20. •"Keep Public Toilet Clean"
education pest posters
conceptualized and provided on a
pro-bono basis by world famous
Saatchi and Saatchi were printed
and delivered to NEA for
distribution. These posters placed
in all public toilets will assist in
raising the level of toilet hygience.
This campaign is fully supported
and sponsored by NEA.
Milestones - 2003

22. The Benchmark Public
Toilet
•This project is to be launched in
the latter part of 2003. It will
include extensive studies on the
behaviour of toilet users and
incorporating these behaviour
patterns in to the designs of toilets
so that a new template and
guidelines can be adapted,
designed and be functional in the
toilets. It may also lead to a
revision in the present Toilet Code
of Practise.

23. Where do we go from
here? – Year 2003
•Identification of different types of
users’ needs
•Design Considerations
•Accessibility and signages
•Maintenance Matters
•Health Issues
•Water Conservation / Recycling
•Environmental / Sewage Treatment
•Behavior

24. Where do we go from
here? – Year 2003
•Public Education / Communication /
Awareness
•Develop a Glossary of Polite Toilet
Words and Phrases3
•Develop a Glossary of Polite Toilet
Words and Phrases
•Legislation / Enforcement
•Research & Development /
Technology
•Training / Establishing Standards
•Investigate Research

25. •Famous People
•Local Pop Groups
•Poets, Painters, Sculptors and
Cartoonists
•Toilet Documentaries
•Partnership with Government
Departments
•Partnership with NGOs
•International Relationship
Mobilization of National
Resources / Civil Society

31. "Work with your
whole heart,
for in this area
there is little
competition."
Jack Sim
PresidentPresident
Restroom Association
Singapore
Founding MemberFounding Member
World Toilet
Organization

32. World Toilet Organization’s Anthem