1. Welcome
About Hugo
Hugo VMV
Our Presence
Services Offered
SOPTMS
KPI
Why Us
Contact Us
Thanking Words
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2. Hugo – Intellect Pvt. Ltd.
… welcomes you to introduce itself and offer you its proposal to
serve you as your preferred
Supply Chain Management Service Provider
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3. About Hugo – Intellect Pvt. Ltd.
Hugo is a startup, incorporated in January 2017 and is initiated by a team of a multi talent
set of people having an accumulated experience of over 30 years in supply chain
management in the verticals of mother and state warehouse management, primary and
secondary domestic logistics services for telecom, consumer durables, garments, fabric,
auto parts, Healthcare, and international freight forwarding by air and sea and information
technology.
Hugo is set to simplify the supply chain operations for the business as the single window
solution shall be tailor made at Hugo for every need. These shall always be backed by the
experienced professionals in absolute transparency and co-ordination with the business.
Over the period, handling varied materials, we have gained an expertise and thus, the
business can rely on us for their Third Party Logistics Service needs.
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4. Hugo’s Vision, Mission and Values
 The company holds and works to achieve the VISION of being India’s largest & professional
single window Supply Chain Management service provider to every need.
 At Hugo, we believe in the MISSION of making every business/ professional recognize and
exploit its strengths in-turn rendering us the further supremacy in our line of work.
 And we can achieve this as we understand that our VALUES are:
1. Client stands first,
2. Value People,
3. Reliability, Responsibility and Responsiveness,
4. Be result oriented.
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5. Our Presence
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North:
 Delhi , Jammu, Ludhiana, Chandigarh, Zirakpur, Parwanoo, Dehradun, Haridwar, Rudrapur, Jaipur, Lucknow.
 East:
 Kolkata, Bagdogra, Patna, Bhubneshwar, Ranchi.
 North East:
 Guwahati, Agartala, Aizawl, Dibrugarh, Dimapur, Imphal, Shilong, Jorhat, Silchar, Tinsukia.
 West:
 Mumbai, Pune, Aurangabad, Nagpur, Ahmedabad, Goa.
 South:
 Bangalore, Hyderabad, Vijaywada, Chennai, Coimbatore, Tirupur, Kochi.
 Central:
 Raipur, Indore, Bhopal.
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Through these strategically located offices, no place in India is out of our reach…

6. Services Offered
With a 24 x 7 ready physical conditions, a team of specialized personnel is here to offer:
 End to End Supply Chain Management,
 Warehousing,
 Primary Logistics Services – Air, Rail & Road,
 Secondary Logistics Services,
 Export Oriented Cargo:
 Ex DEL to BOM, MUN, MAA & TCR
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7. Warehousing
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The warehousing is proposed post the implementation of GST:
Zirakpur  Catering J&K, Punjab, HP, Chandigarh and Northern Rajasthan,
Gurgaon  Catering Delhi, Haryana, Rest of Rajasthan, Western UP and UK,
Lucknow  Catering Eastern UP and North Eastern MP,
Kolkata  Catering Jharkhand, Bihar, West Bengal, Orissa and Chhattisgarh,
Guwahati  Catering entire North East India,
Indore  Catering Rest of Central India,
Bhiwandi  Catering Maharashtra, Goa and Gujarat,
Bangalore Catering Entire South India.
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8. Standard Operating Procedure
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 Intimation of shipments from client to Hugo,
 Hugo coordinates with CHA / plant for the time & quantity of clearance,
 Hugo picks up the material from the import bay/ plant,
 Hugo brings the shipment to the warehouse,
 Hugo gets the unloading done,
 Hugo does the physical verification of the shipments,
 Hugo in-scans the shipments at the mother hub,
 Hugo does the entire inventory management,
 Hugo does the primary logistics as per the client’s directions of mode of transport,
 Hugo deliveries the goods at the state warehouses,
 Hugo in-scans the shipments at the state warehouses,
 Hugo does the entire inventory management,
 Hugo does the secondary distribution,
 Hugo communicates MIS to the client at every stage of supply chain.

9. Transport Management System
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 Pickup confirmation from the customer,
 Destination,
 Mode,
 No. of packets,
 Weight.
 Feeding of the booking details in ERP,
 System generated labeling on the goods,
 Booking with carrier,
 Pre alert to the destination,
 Docket wise booking confirmation with details to the customer on E-Mail,
 Destination staff’s coordination with the carrier for receiving of the goods,
 Delivery at the destination,
 Feeding of the delivery details in the ERP,
 Real time tracking on web and android.

10. Key Performance Indicator
We have tied ourselves in the following four basic KPIs to meet the customers’ satisfaction.
 On time performance,
 Optimum Cost per unit,
 No. of damaged shipments,
 Real time information flow.
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11. Why Us
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 Priority spaces in flights,
 Fleet of 65 Trucks,
 Shared warehousing facility at aforesaid locations.
 Swift TAT from pick ticket allocation to routing & shipping,
 Improved productivity through Process Diagnostics & Change Management,
 Improved productivity through SOP,
 Strict adherence of KPIs.
 Periodic review for better process orientation.
 Consolidation facility at origins &/ or destinations in shipping,
 Our belief is; results are better than replies,
 Real time MIS at customer end, with online portal and android application,
 Blend of young yet experienced professionals.

12. Contact Us
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13. Thanks Giving
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We would like to take the opportunity to thank you with the belief that:
 The art of winning in business is in working smart,
 All business depends upon men fulfilling their responsibilities,
 When one is out of quality he’s out of business.
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