SlideShare uma empresa Scribd logo
1 de 4
Hotel/Venue Inspection Checklist
Property
_____________________________________________________________________________________
Ratings: AAA Rating: ______Diamonds Mobil Rating: _______ Stars
Other____________________
Date of Site Inspection _______________________ Sales Manager ______________________________
Distance from Airport: ________________ Shuttle Service Available: Y N Cost: _______________
Approximate Taxi Fare: ______________ Car Rentals on Property: Y N ______________________
Public Transportation: Y N Cost: _________ Distance to hotel from stop: ____________________
Sleeping Rooms: Singles: ____________ Doubles ___________ Suites ______________
#Non smoking _____________ # Accessible ________________________
Date/description of last renovation: _________________________________________________________
Next renovation planned: _________________________________________________________________
ADA Compliant Y N if not, in what areas? _________________________________________________
______________________________________________________________________________________
Name Type Meals/Hours
F&B Outlets:
1._____________________________________________________________________________
2._____________________________________________________________________________
3______________________________________________________________________________
4._____________________________________________________________________________
5._____________________________________________________________________________
6._____________________________________________________________________________
7._____________________________________________________________________________
Room Service: Y N Hours: _____________ In house A/V Service? Y N
Business Center: Y N Open weekends: Y N
Health Club/Fitness Facilities:
______________________________________________________________________________________
Other On-site Recreation/ Facilities:
______________________________________________________________________________________
Other Guest Services:____________________________________________________________________
Within Walking Distance to Hotel:__________________________________________________________
Lobby/Public Areas 1 = poor -- 5 = average – 10 excellent
1 2 3 4 5 6 7 8 9 10 Comments
Impression Before Entering Hotel
Lobby Décor
Lobby Seating
Lobby Condition/Cleanliness
Condition/Cleanliness of Hallways
Condition/Cleanliness of Front Desk
Public Restrooms Condition/Cleanliness
Clarity of Property (easy to navigate)
Attentiveness/Friendliness of Doormen
Attentiveness/Friendliness of Bellmen
Number of desk staff on at check in
Attentiveness/friendliness of Front Desk
Number of desk staff on at check out
Restaurants 1 = poor -- 5 = average – 10 excellent
1. Restaurant Décor 1 2 3 4 4 6 7 8 9 10 Comments
Restaurant Condition/Cleanliness
2. Restaurant Décor
Restaurant Condition/Cleanliness
3. Restaurant Décor
Restaurant Condition/Cleanliness
4. Restaurant Décor
Restaurant Condition/Cleanliness
5. Restaurant Décor
Restaurant Condition/Cleanliness
6. Restaurant Décor
Restaurant Condition/Cleanliness
7. Restaurant Décor
Restaurant Condition/Cleanliness
8. Restaurant Décor
Restaurant Condition/Cleanliness
9. Restaurant Décor
Restaurant Condition/Cleanliness
Fitness/Recreation Facilities 1 = poor -- 5 = average – 10 excellent
1 2 3 4 5 6 7 8 9 10 Comments
Décor
Cleanliness
Condition of Equipment
Cleanliness of Locker Rooms
Back of the House 1 = poor -- 5 = average – 10 excellent
1 2 3 4 5 6 7 8 9 10 Comments
Appearance of doors leading to B.O.T.H.
Cleanliness
Noise Level
Meeting Space 1 = poor -- 5 = average – 10 excellent
1 2 3 4 5 6 7 8 9 10 Comments
Proximity to Sleeping Rooms
Décor
Condition/Cleanliness of walls
Condition/Cleanliness of floors
Ceiling Height
Lighting
Heating/Ventilation
Number of public telephones
Number of House phones
Number of public restrooms
Restroom cleanliness
Unique Meeting/Function Space:
______________________________________________________________________________________
______________________________________________________________________________________
Outdoor Meeting/Function Space:
_____________________________________________________________________________________
______________________________________________________________________________________
Meeting Space Notes:
______________________________________________________________________________________
______________________________________________________________________________________
______________________________________________________________________________________
______________________________________________________________________________________
______________________________________________________________________________________
______________________________________________________________________________________
______________________________________________________________________________________
______________________________________________________________________________________
______________________________________________________________________________________
Guest Rooms 1 = poor -- 5 = average – 10 excellent
1 2 3 4 5 6 7 8 9 10 Comments
Condition/Cleanliness of Hallways
Décor of Rooms
Condition/Cleanliness of walls
Condition/Cleanliness of floors
Condition/Cleanliness furniture/bedding
Lighting
Heating/Ventilation
Quantity/Type of Furniture
Number of Telephones
Restroom Cleanliness
Bathroom Amenities
Room Amenities
Guest Room Notes:
______________________________________________________________________________________
______________________________________________________________________________________
______________________________________________________________________________________
______________________________________________________________________________________
______________________________________________________________________________________
______________________________________________________________________________________
______________________________________________________________________________________
______________________________________________________________________________________
______________________________________________________________________________________
______________________________________________________________________________________
______________________________________________________________________________________
______________________________________________________________________________________
______________________________________________________________________________________
______________________________________________________________________________________
Suites that Would be Available for Group:
______________________________________________________________________________________
______________________________________________________________________________________
______________________________________________________________________________________
______________________________________________________________________________________
______________________________________________________________________________________

Mais conteúdo relacionado

Mais procurados

Facilities design and layout
Facilities design and layoutFacilities design and layout
Facilities design and layout
coburgpsych
 
Production technology ppt
Production technology pptProduction technology ppt
Production technology ppt
Divya Lattoo
 
Planning reservations and blocking tables
Planning reservations and blocking tablesPlanning reservations and blocking tables
Planning reservations and blocking tables
göksel ceylan
 

Mais procurados (18)

FMEA
FMEAFMEA
FMEA
 
Housekeeping dept.
Housekeeping dept.Housekeeping dept.
Housekeeping dept.
 
Facilities design and layout
Facilities design and layoutFacilities design and layout
Facilities design and layout
 
Safety & Security in Hotels
Safety & Security in HotelsSafety & Security in Hotels
Safety & Security in Hotels
 
Interior designing of hotels
Interior designing of hotelsInterior designing of hotels
Interior designing of hotels
 
WALL & WALL COVERINGS ( HOUSEKEEPING)
WALL & WALL COVERINGS ( HOUSEKEEPING)WALL & WALL COVERINGS ( HOUSEKEEPING)
WALL & WALL COVERINGS ( HOUSEKEEPING)
 
How to handle difficult situation
How to handle difficult situation How to handle difficult situation
How to handle difficult situation
 
Quality
QualityQuality
Quality
 
Production technology ppt
Production technology pptProduction technology ppt
Production technology ppt
 
Hospitality information system
Hospitality information systemHospitality information system
Hospitality information system
 
Planning reservations and blocking tables
Planning reservations and blocking tablesPlanning reservations and blocking tables
Planning reservations and blocking tables
 
Rooms Division Management
Rooms Division ManagementRooms Division Management
Rooms Division Management
 
Design fmea
Design fmeaDesign fmea
Design fmea
 
APQP Training presentation
APQP Training  presentationAPQP Training  presentation
APQP Training presentation
 
Statistical Quality control
Statistical Quality controlStatistical Quality control
Statistical Quality control
 
Production control
Production controlProduction control
Production control
 
Yield management - Front office
Yield management - Front office Yield management - Front office
Yield management - Front office
 
Apqp-en
Apqp-enApqp-en
Apqp-en
 

Mais de Doanh Tưng Tửng (8)

Tourism and travel agency management - cambridge
Tourism and travel agency management - cambridgeTourism and travel agency management - cambridge
Tourism and travel agency management - cambridge
 
Business of Inbound tour operators at a glance
Business of Inbound tour operators at a glanceBusiness of Inbound tour operators at a glance
Business of Inbound tour operators at a glance
 
Agritourism - introduction
Agritourism - introductionAgritourism - introduction
Agritourism - introduction
 
The market for tourism products
The market for tourism productsThe market for tourism products
The market for tourism products
 
Hotel inspection checklist
Hotel inspection checklistHotel inspection checklist
Hotel inspection checklist
 
Components of tourism
Components of tourismComponents of tourism
Components of tourism
 
Biking trip and farming
Biking trip and farming Biking trip and farming
Biking trip and farming
 
World travel reports
World travel reports World travel reports
World travel reports
 

Hotelinspection

  • 1. Hotel/Venue Inspection Checklist Property _____________________________________________________________________________________ Ratings: AAA Rating: ______Diamonds Mobil Rating: _______ Stars Other____________________ Date of Site Inspection _______________________ Sales Manager ______________________________ Distance from Airport: ________________ Shuttle Service Available: Y N Cost: _______________ Approximate Taxi Fare: ______________ Car Rentals on Property: Y N ______________________ Public Transportation: Y N Cost: _________ Distance to hotel from stop: ____________________ Sleeping Rooms: Singles: ____________ Doubles ___________ Suites ______________ #Non smoking _____________ # Accessible ________________________ Date/description of last renovation: _________________________________________________________ Next renovation planned: _________________________________________________________________ ADA Compliant Y N if not, in what areas? _________________________________________________ ______________________________________________________________________________________ Name Type Meals/Hours F&B Outlets: 1._____________________________________________________________________________ 2._____________________________________________________________________________ 3______________________________________________________________________________ 4._____________________________________________________________________________ 5._____________________________________________________________________________ 6._____________________________________________________________________________ 7._____________________________________________________________________________ Room Service: Y N Hours: _____________ In house A/V Service? Y N Business Center: Y N Open weekends: Y N Health Club/Fitness Facilities: ______________________________________________________________________________________ Other On-site Recreation/ Facilities: ______________________________________________________________________________________ Other Guest Services:____________________________________________________________________ Within Walking Distance to Hotel:__________________________________________________________
  • 2. Lobby/Public Areas 1 = poor -- 5 = average – 10 excellent 1 2 3 4 5 6 7 8 9 10 Comments Impression Before Entering Hotel Lobby Décor Lobby Seating Lobby Condition/Cleanliness Condition/Cleanliness of Hallways Condition/Cleanliness of Front Desk Public Restrooms Condition/Cleanliness Clarity of Property (easy to navigate) Attentiveness/Friendliness of Doormen Attentiveness/Friendliness of Bellmen Number of desk staff on at check in Attentiveness/friendliness of Front Desk Number of desk staff on at check out Restaurants 1 = poor -- 5 = average – 10 excellent 1. Restaurant Décor 1 2 3 4 4 6 7 8 9 10 Comments Restaurant Condition/Cleanliness 2. Restaurant Décor Restaurant Condition/Cleanliness 3. Restaurant Décor Restaurant Condition/Cleanliness 4. Restaurant Décor Restaurant Condition/Cleanliness 5. Restaurant Décor Restaurant Condition/Cleanliness 6. Restaurant Décor Restaurant Condition/Cleanliness 7. Restaurant Décor Restaurant Condition/Cleanliness 8. Restaurant Décor Restaurant Condition/Cleanliness 9. Restaurant Décor Restaurant Condition/Cleanliness Fitness/Recreation Facilities 1 = poor -- 5 = average – 10 excellent 1 2 3 4 5 6 7 8 9 10 Comments Décor Cleanliness Condition of Equipment Cleanliness of Locker Rooms
  • 3. Back of the House 1 = poor -- 5 = average – 10 excellent 1 2 3 4 5 6 7 8 9 10 Comments Appearance of doors leading to B.O.T.H. Cleanliness Noise Level Meeting Space 1 = poor -- 5 = average – 10 excellent 1 2 3 4 5 6 7 8 9 10 Comments Proximity to Sleeping Rooms Décor Condition/Cleanliness of walls Condition/Cleanliness of floors Ceiling Height Lighting Heating/Ventilation Number of public telephones Number of House phones Number of public restrooms Restroom cleanliness Unique Meeting/Function Space: ______________________________________________________________________________________ ______________________________________________________________________________________ Outdoor Meeting/Function Space: _____________________________________________________________________________________ ______________________________________________________________________________________ Meeting Space Notes: ______________________________________________________________________________________ ______________________________________________________________________________________ ______________________________________________________________________________________ ______________________________________________________________________________________ ______________________________________________________________________________________ ______________________________________________________________________________________ ______________________________________________________________________________________ ______________________________________________________________________________________ ______________________________________________________________________________________
  • 4. Guest Rooms 1 = poor -- 5 = average – 10 excellent 1 2 3 4 5 6 7 8 9 10 Comments Condition/Cleanliness of Hallways Décor of Rooms Condition/Cleanliness of walls Condition/Cleanliness of floors Condition/Cleanliness furniture/bedding Lighting Heating/Ventilation Quantity/Type of Furniture Number of Telephones Restroom Cleanliness Bathroom Amenities Room Amenities Guest Room Notes: ______________________________________________________________________________________ ______________________________________________________________________________________ ______________________________________________________________________________________ ______________________________________________________________________________________ ______________________________________________________________________________________ ______________________________________________________________________________________ ______________________________________________________________________________________ ______________________________________________________________________________________ ______________________________________________________________________________________ ______________________________________________________________________________________ ______________________________________________________________________________________ ______________________________________________________________________________________ ______________________________________________________________________________________ ______________________________________________________________________________________ Suites that Would be Available for Group: ______________________________________________________________________________________ ______________________________________________________________________________________ ______________________________________________________________________________________ ______________________________________________________________________________________ ______________________________________________________________________________________