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V I P U L K A S H Y A P
31 Years | vipul.kashyap@gmail.com | Mob: +61- 451 -989 -818 | Work Eligibility: Permanent Resident (VISA Subclass 189)
CURRENT ROLE CONTRACT MANAGEMENT & COMMERCIALS MANAGER
Tech Mahindra Ltd. Jun 2006 – Till Date
Key Roles Key Responsibilities
Key Career
Achievements
 Primary owner for Commercial Modeling and Contract Negotiation of a 100+ Mil dollar deal which
TechM eventually won
 Established end to end Processes (Lead to Cash) for Delivery Governance & Contracting in a volatile
discretionary business worth 12+ Mil AUD per Annum where ~ 50 SOWs are signed every month
 Successfully defended a Legal Notice worth 3.5 Mil on SLA Service Credits
 Negotiated more than 150 Service Levels across 5 different SLA Regimes on supplier as well customer side
 Set up a right-shoring initiative through multiple customer negotiations (cost reduction of ~15 Mil AUD
per Annum)
 Successfully project managed a Lean Six Sigma Cost Saving initiative worth 1.8 Mil - Certified by TechM.
 Extensively involved in a hostile transition from 7+ vendors with a tight schedule of 6 months
 Part of TechM's elite GLC Cadre (Global Leadership Cadre) - ~20 associates are selected every year from
within the entire organization of ~90K employees to form this Cadre. (Rigorous selection process comprising
of 5 to 6 rounds which span across 6 months)
 Have received 'A' Rating for the past 7 years consecutively
EDUCATIONAL QUALIFICATION
Contract Mgmt &
Commercial
Manager/PMO
Head (Vodafone
Account)
Sydney, Australia
May 2011 - Till Date
Contract & Commercial Management (Bid Phase)
 Delivery review to assess any contract & commercial risks which delivery teams may miss during bid process.
 Commercial Modeling for various options to be proposed to the customer. (Final PnL still produced by
Finance but my commercial models help minimize the number of times the teams have to go to Finance.)
 Negotiating contractual terms independently with the customer/Vendor representatives.
 Benchmarking & Negotiating Service Levels.
 Drafting contract based on agreed principles.
 Internal Stakeholder consultation and sign off based on nature of clause being negotiated.
Main internal stakeholders I engage with:
o Legal
o Finance
o Program Head - Delivery
o Assistant VP
o CFO & Sr. VP for final deal presentation and sign off for large as well low margin deals which may
have a strategic significance
 Setting up Teaming Agreements for Joint Bidding with TechM as Prime
 Setting up back to back contracts and SLA agreements with Vendors
Operational Contract Management (Commitment Management & Cost Tracking)
 Establish & Maintain strong business relationships with the Customer as well as the Vendors
 Contract Roll Out - Implementation & Stakeholder Briefings/Communications
 Monitor Contract Performance & Compliance
(Maintain Contractual Obligation Register & Contract Risk Register)
 Dispute resolution - Scope discussions & SLA Defense
 PnL Management - Analyze actuals against account/deal targets and provide recommendations
 Contract Change Management
Program Management Functions (PMO)
 Setting up Program Governance Processes
 Resource/Cost Tracking
 Cost Optimization Initiatives
 Invoicing, Payments & Collections
 Commercial Reporting

V I P U L K A S H Y A P
31 Years | vipul.kashyap@gmail.com | Mob: +61- 451 -989 -818 | Work Eligibility: Permanent Resident (VISA Subclass 189)
ADDITIONAL EXPERIENCE, QUALIFICATIONS & CERTIFICATION
Key Roles Key Responsibilities
Team Lead, Senior
Developer, Onsite
Coordinator,
Technical Associate
(AT&T Account)
Noida, India &
St Louis, USA
Jun 2006 – Apr
2011
 Subject Matter Expert for Ordering & Service Fulfilment applications
 Engaging Business Stakeholders and recommending solutions
 Requirements Capture after direct interaction with the business user.
 Designing Solutions for various high impact projects.
 Leading a team supporting a mission Critical Application a mission Critical Application (L3 Support &
Enhancements)
 Software Developer engaged in a major migration project.
 Onsite coordination for the same application which involved certain key responsibilities including:
o L2 support oversight.
o 24*7 on call support.
EXTRA CURRICULAR - AWARDS AND ACHIEVEMENTS
Distinction Event Name Description Level Year
1st Runner Up At
University Nationals
All India Inter University Squash
Tournament
National Inter-University Tournament National 2003
Other Distinctions in
Sports
Inter College, Intra State and Club
Squash Tournaments
Multiple Squash events at State & Club
Level
State/
College/
Clubs
2002-
2010
Athletics, Soccer events in College Winner of Athletic and Soccer Events
Organizational
Responsibility
Josh Badminton Tournament &
TechM Annual Event
Key organizer and ideator for 2 events
organized at TechM
TechM
2007
&
2009
COMPUTER PROFICIENCY – SOFTWARES AND TOOLS
Management Aids MS Office, MS Project, Advanced Excel (Extremely Proficient in Excel)
MEMBERSHIP & CERTIFICATIONS
IACCM (International
Association for
Contract &
Commercial
Management)
 Certified in Contract & Commercial Management through IACCM
 Performance in Contract & Commercial space has been formally assessed and reviewed by Account
Director for Vodafone (VHA) Account - Jim Sevastelis.
2006 Bachelors in Engineering (Telecom & IT) UIET, Panjab University, Chandigarh, India 68.0%
2002 Senior Secondary – Non Medical D.A.V. College, Chandigarh, India 76.4 %
2000 Matriculation St. Johns High School, Chandigarh, India 84.6%

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Resume_Vipul Kashyap

  • 1. V I P U L K A S H Y A P 31 Years | vipul.kashyap@gmail.com | Mob: +61- 451 -989 -818 | Work Eligibility: Permanent Resident (VISA Subclass 189) CURRENT ROLE CONTRACT MANAGEMENT & COMMERCIALS MANAGER Tech Mahindra Ltd. Jun 2006 – Till Date Key Roles Key Responsibilities Key Career Achievements  Primary owner for Commercial Modeling and Contract Negotiation of a 100+ Mil dollar deal which TechM eventually won  Established end to end Processes (Lead to Cash) for Delivery Governance & Contracting in a volatile discretionary business worth 12+ Mil AUD per Annum where ~ 50 SOWs are signed every month  Successfully defended a Legal Notice worth 3.5 Mil on SLA Service Credits  Negotiated more than 150 Service Levels across 5 different SLA Regimes on supplier as well customer side  Set up a right-shoring initiative through multiple customer negotiations (cost reduction of ~15 Mil AUD per Annum)  Successfully project managed a Lean Six Sigma Cost Saving initiative worth 1.8 Mil - Certified by TechM.  Extensively involved in a hostile transition from 7+ vendors with a tight schedule of 6 months  Part of TechM's elite GLC Cadre (Global Leadership Cadre) - ~20 associates are selected every year from within the entire organization of ~90K employees to form this Cadre. (Rigorous selection process comprising of 5 to 6 rounds which span across 6 months)  Have received 'A' Rating for the past 7 years consecutively
  • 2. EDUCATIONAL QUALIFICATION Contract Mgmt & Commercial Manager/PMO Head (Vodafone Account) Sydney, Australia May 2011 - Till Date Contract & Commercial Management (Bid Phase)  Delivery review to assess any contract & commercial risks which delivery teams may miss during bid process.  Commercial Modeling for various options to be proposed to the customer. (Final PnL still produced by Finance but my commercial models help minimize the number of times the teams have to go to Finance.)  Negotiating contractual terms independently with the customer/Vendor representatives.  Benchmarking & Negotiating Service Levels.  Drafting contract based on agreed principles.  Internal Stakeholder consultation and sign off based on nature of clause being negotiated. Main internal stakeholders I engage with: o Legal o Finance o Program Head - Delivery o Assistant VP o CFO & Sr. VP for final deal presentation and sign off for large as well low margin deals which may have a strategic significance  Setting up Teaming Agreements for Joint Bidding with TechM as Prime  Setting up back to back contracts and SLA agreements with Vendors Operational Contract Management (Commitment Management & Cost Tracking)  Establish & Maintain strong business relationships with the Customer as well as the Vendors  Contract Roll Out - Implementation & Stakeholder Briefings/Communications  Monitor Contract Performance & Compliance (Maintain Contractual Obligation Register & Contract Risk Register)  Dispute resolution - Scope discussions & SLA Defense  PnL Management - Analyze actuals against account/deal targets and provide recommendations  Contract Change Management Program Management Functions (PMO)  Setting up Program Governance Processes  Resource/Cost Tracking  Cost Optimization Initiatives  Invoicing, Payments & Collections  Commercial Reporting  V I P U L K A S H Y A P 31 Years | vipul.kashyap@gmail.com | Mob: +61- 451 -989 -818 | Work Eligibility: Permanent Resident (VISA Subclass 189) ADDITIONAL EXPERIENCE, QUALIFICATIONS & CERTIFICATION Key Roles Key Responsibilities Team Lead, Senior Developer, Onsite Coordinator, Technical Associate (AT&T Account) Noida, India & St Louis, USA Jun 2006 – Apr 2011  Subject Matter Expert for Ordering & Service Fulfilment applications  Engaging Business Stakeholders and recommending solutions  Requirements Capture after direct interaction with the business user.  Designing Solutions for various high impact projects.  Leading a team supporting a mission Critical Application a mission Critical Application (L3 Support & Enhancements)  Software Developer engaged in a major migration project.  Onsite coordination for the same application which involved certain key responsibilities including: o L2 support oversight. o 24*7 on call support.
  • 3. EXTRA CURRICULAR - AWARDS AND ACHIEVEMENTS Distinction Event Name Description Level Year 1st Runner Up At University Nationals All India Inter University Squash Tournament National Inter-University Tournament National 2003 Other Distinctions in Sports Inter College, Intra State and Club Squash Tournaments Multiple Squash events at State & Club Level State/ College/ Clubs 2002- 2010 Athletics, Soccer events in College Winner of Athletic and Soccer Events Organizational Responsibility Josh Badminton Tournament & TechM Annual Event Key organizer and ideator for 2 events organized at TechM TechM 2007 & 2009 COMPUTER PROFICIENCY – SOFTWARES AND TOOLS Management Aids MS Office, MS Project, Advanced Excel (Extremely Proficient in Excel) MEMBERSHIP & CERTIFICATIONS IACCM (International Association for Contract & Commercial Management)  Certified in Contract & Commercial Management through IACCM  Performance in Contract & Commercial space has been formally assessed and reviewed by Account Director for Vodafone (VHA) Account - Jim Sevastelis. 2006 Bachelors in Engineering (Telecom & IT) UIET, Panjab University, Chandigarh, India 68.0% 2002 Senior Secondary – Non Medical D.A.V. College, Chandigarh, India 76.4 % 2000 Matriculation St. Johns High School, Chandigarh, India 84.6%