Background: 15 years in IT and organizational projects. Self-made entrepreneur in Switzerland and intrapreneur: for a Swiss IT company, in charge of the Learning & Performance offer. Active in Switzerland, Europe, Canada, USA and Latin America. Scientific and commercial profile. Added value: Positioning IT from the user’s standpoint Keywords: creating and promoting business activity, consulting on IT transformation programs, business analysis, e-learning, project management and team leadership

1. Vincent Bertin. +41 76 441 17 36. vincent.marcel.jean.bertin@gmail.com
Last update: December 09th, 2015 page 1 / 3
Vincent Bertin:
Senior Consultant in Business Analysis & Project Management
1. Background: 15 years in IT and organizational projects. Self-made
entrepreneur in Switzerland and intrapreneur: for a Swiss IT company, in
charge of the Learning & Performance offer. Active in Switzerland,
Europe, Canada, USA and Latin America. Scientific and commercial
profile. Added value: Positioning IT from the user’s standpoint.
2. Keywords: creating and promoting business activity, consulting on IT
transformation programs, business analysis, e-learning, project
management and team leadership.
3. About. 41 years old. Working in Switzerland since 2003. Living in
Lausanne. Working permit: B. Marital relationship. No children.
+41 76 441 17 36. vincent.marcel.jean.bertin@gmail.com
Qualifications & Skills
Education  Executive MBA from EPFL and HEC Lausanne, Switzerland - 2012
specialization in Healthcare Management - 2012
 Certified in Information mapping. France - 2005
 Certified in Mind mapping. France - 2002
 Technical communication degree. Novancia Business School Paris,
France - 1999
 Bachelor degree in biochemistry. Paris VII, France - 1998
Methods  Business analysis, flow and organization charts
 Information mapping and mind mapping
 Technical writing and technical communication
 Train the trainer for adults
Languages  English: proficient. More than 600 people trained, authoring technical and
business documents, project and team management
 French: mother tongue. More than 1’400 people trained authoring
technical and business documents, project and team management
 German: breakthrough
 Spanish: intermediate. 50 people trained

2. Vincent Bertin. +41 76 441 17 36. vincent.marcel.jean.bertin@gmail.com
Last update: December 09th, 2015 page 2 / 3
Work Experience
Since May 2012
Ongoing projects on
Multimedia Asset
Management System,
Microsoft, Oracle and
SAP products
Senior Consultant, in charge of the Learning and Performance
Management offer at Sword Technologies in Switzerland
Business analysis, user experience and project management
 Goal. Turn IT/IS transformation project with organizational changes.
 Results. Business analyst for a sport federation to analyze changes in the
way of working and using bespoke software, which are managing photos,
audios and footages. / Management of the e-Learning project with Oracle
UPK to familiarize end-users with MS Office 2013, for a Swiss luxury
watch manufacturer. / Two validated SAP WPB and Oracle UPK proof of
concepts.
SAP WPB project for
a client of neo
technologies
In progress
e-Learning Consultant for a Swiss public company, in the energy
industry
 Goal. Started by designing an operational Proof of Concept with the last
version of SAP WPB and an open source LMS, as well as coaching the
training manager on these applications; now expanding to all SAP CRM
processes.
 On-going results. Capitalization on SAP CRM processes to provide
tailored information: from one sheet of paper to demos as well as practice
online files and a library of procedures, designed and published from a
single source, meaning: SAP WPB.
SAP roll-out for a client
of neo technologies
13 months
Project Training Manager for a Swiss administration on a SAP project
 Goal. During a SAP Financial project, in compliance with the Project
Steering Committee, define and then implement the training and
documentation strategy built on 21 roles oriented training programs for
about 800 end-users, by using SAP SPP (uPerform).
 Results. Management of training activities: material templates,
environments, planning, coordination of 18 business representatives,
management of the e-learning platform as well as conception of the talent
development plan for project, business, maintenance and management
team members of the SAP Customer Competence Centre.
SAP upgrade for a client
of neo technologies
6 months
Education Consultant during a SAP upgrade, for a Swiss public
company, in the transport industry
 Goal. During a SAP upgrade (from 4.7 to ECC 6.5), design and publish
process documentation and training material for the SAP end-users, in
collaboration with the HR department.
 Results. Update or create new process-oriented documentation on main
transactions for SAP HR, FI, CO, PM and MM by using Oracle UPK and
Microsoft Office. From a single source, publishing a set of documents,
from one page of visual help to a hundred pages manual related to a
complete business process involving different roles as well as online
simulations and exercises.
E-learning and change
management
Other activities
 Consultant in change management on IT/IS transformation projects with
organizational changes, for two Swiss banks, whom are clients of a
partner.
 Currently prospecting in the healthcare industry to improve business
processes and uses of implemented software, mainly in hospitals and
pharmaceutical industries.
 Technological watch in e-Learning, user experience, serious games and
Electronic Performance Support System.

3. Vincent Bertin. +41 76 441 17 36. vincent.marcel.jean.bertin@gmail.com
Last update: December 09th, 2015 page 3 / 3
From October 2011
to April 2012:
7 months
Biosciences and
traceability
Quality Project Leader at Baxter Biosciences Manufacturing, Neuchâtel:
Swiss production site of Baxter International
 Goal. For a pharmaceutical leader industry, in order to ensure reporting on
local manufactured products, substitute an on-site paper-based environment
by a global application, an Enterprise Quality Management System:
TrackWise.
 Results. Setup the implementation phases, coordinate the restructuration of
related SOP (250 pages) and analyze the 60 related documents, train the 7
trainers accordingly with the Train-the-Trainer strategy, coordinate training
sessions for 210 trainees in 9 weeks, report on weekly basis to Swiss
management and on monthly basis to American Program Board Members.
From June to Sept.
2011: 4 months
Consultant in Project Management and Training, at Excelsia - Prodata Group
in Switzerland
International
federation
 Goal. Consulting to promote a search and patrimonial asset management
solution for a sport federation, headquartered in Switzerland.
 Results. Design and publish an online help directly available within the
application and support about 100 key business representatives during on-site
training sessions, performed with the program director.
2008 - 2011:
3 years and
5 months
Authentication and
traceability
From Training Specialist to SAP Process Team Leader at SICPA: in
Switzerland, Europe, Brazil and Venezuela
 Goal. From training coordination to training team coordination and finally to
SAP project and team lead.
 Results. Coordinate roles oriented training programs for over 500 Swiss and
Brazilian SAP profiles; hire, train and coordinate a team of 6 technical trainers;
design training templates for handbooks, slides and user guides; lead the
support and the customization of SAP PS and SAP CS modules.
2001 - 2007:
7 years
Consultant, Trainer & Writer at Unilog, b-i and as a sole proprietor in
Switzerland, Europe, Brazil and China
 Goal. Provide custom-tailored services for training, communication and
documentation departments, especially during software implementation.
Administration  Project and training management for the French Minister of Budget, on behalf
of Studec for 2 months, during a financial program.
Industries  Training, documentation and communication on a proprietary welding software
and then SAP PM, for PSA Peugeot Citroën, on behalf of Unilog - Logica
group, over 7 years in Europe, China, and Brazil.
 Change Management during Documentum implementation for Sanofi-Aventis,
in France and then in Canada and USA, during 5 months.
 Designing and publishing two self-learning sites on SAP BW and FI-CO and
then first level of support during SAP implementation, for a tobacco
manufacturer, client of blue-infinity, during 12 months in Switzerland.
 Documentation management on a SAP project at Gaz de France for Unilog -
Logica group, during 9 months in France.
 Training and documentation on a Documentum based application for Sanofi-
Aventis during 6 months in USA, Canada and France.
Military area  Support content management published on a NATO portal (IETM class IV) for
the ADGA group, for 6 months in Belgium, Canada and France.
Internal Training  Support sales engineers, project managers and training consultants on
methods and tips to improve their writing skills for Unilog - Logica.
e-Learning  E-learning content design, co-administration of SABA for Unilog - Logica.
1999 - 2001:
20 months
Documentation Manager for a French start-up, now belonging to Coheris
 Goal. Author and publish a modular documentation, in English and French.
CRM
 Results. A set of user and technical guides, contents for the marketing
department.