This is the Powerpoint slide deck which we used in our webinar on "What's new in Microsoft Teams" . In this webinar , myself and my co-speaker Vijai Anand( Microsoft MVP ) would be discussing about the below mentioned topics .
1. What’s new in Microsoft Teams for end users – Desktop & Mobile app
2. What’ new in Microsoft Teams for administrators
3. What’s new in Microsoft Teams for developers
4. What’s new in Microsoft Teams under Security and Compliance
5. What’s new in Microsoft Teams for Voice
6. Some new useful resources & docs that you should be aware of .
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What's new in Microsoft Teams
1. Welcome to MS Teams webinar learning series!
Please keep yourself muted throughout the course of the session .
We will be taking questions towards the end of session and hence we request you to keep
yourself muted till the end . At the end of the session please feel free to unmute yourself and
ask questions during the Q&A time .
If you have any questions to ask during the session, please keep posting them in the chat
window so that we can go through them and answer it at the end of the session .
You can find the list of the webinars from this meetup group in this link :_
https://www.meetup.com/Microsoft-365-and-Power-Platform-User-group-India/
Today’s webinar will be recorded, and we would be sharing the recorded video as well as the
slide deck after the session .However, we recommend you to stay till the end so that you can
participate in the Q&A and get your doubts clarified
2. What’s new in Microsoft Teams
By ,
Vignesh Ganesan Vijai Anand Ramalingam
MWP Technical Specialist , Microsoft MWP Technical Architect , Cognizant
MS Teams webinar learning series from Office 365 and Power Platform user
group –India
3. 1. MS Teams development - 5 to 6 sessions
2. MS Teams administration – 3 to 4 sessions
3. Planning your governance for MS Teams – 1 session
4. Security and Compliance in MS Teams – 2 sessions
5. Intelligent communication in MS Teams – 3 to 4 sessions
6. Agenda:
What’s new in Microsoft Teams
For end users – desktop and mob app
For administrators
For developers
For Security and Compliance folks
For Voice architects
Roadmap
New resources that you should be aware of
7. Transforming workplace
collaboration is a
business imperative
86%
of leaders cite lack of collaboration or ineffective communication top
reason for workplace failures
65%
of leaders agree that moving from hierarchical to team based
working is critical for their success in 2019, but only 7% say
they are ready
45%
of leaders have or are implementing web-based collaboration
solutions at scale in their companies
8. Microsoft Teams
is the hub for teamwork in
Microsoft 365
Chat & Collaboration
Meetings & Calling
Apps and workflow
12. Desktop and Web App
Let attendees who dial in bypass the meeting lobby
Announce when callers join a meeting
End the meeting for everyone
Improvements to the Teams calendar
New Teams & Outlook integrated experience
Work offline in the Windows desktop app
Tags
Edit Post
Pin your favorite apps
Read Receipts
Yammer app for MS Teams
13. Let attendees who dial in bypass the meeting lobby
Allow callers to instantly
join your next Teams meeting
without having to wait in the
lobby.
Select Meeting options and
switch the toggle on for Always
let callers bypass the lobby.
14. Announce when callers join a meeting
Option to announce when
callers join or leave a Teams
meeting, so you always know
who is in your online meeting
Select Meeting options and
switch the toggle
on for Announce when callers
join or leave
15. End the meeting for everyone
Meeting Organizers – have the
option to end their meetings for
all participants.
Select More options … > End
meeting
16. Improvements to the Teams calendar
Right-click an item in your
calendar to pull up RSVP
options
Start a chat with meeting
participants
Quickly join a meeting when it
starts
Improvements to the event
scheduling form
17. New Teams & Outlook integrated experience
Move a Teams conversation
from Teams to Outlook.
Select More options … > Share
to Outlook.
Note: The Share to
Outlook feature is currently not
supported on mobile.
18. Work offline in the MS Teams Windows desktop app
Following options are available while working offline in the windows desktop app
Read and create message
Pinned chats and channels
19. Tags
Team owners can create tags
and assign people to them so
you can @mention a group,
role, department, etc.
Select More options … >
Manage tags.
20. Pin your favorite apps
Organize your apps on the left
side of Teams to fit the way you
work
21. Read Receipts
Once the message has been
sent to someone Sent icon will
be displayed
Once the user seen the message
Seen confirmation icon will be
displayed
Default – Read receipts turn on
for everyone
Group chats – up to 20
members
22. Edit Post
Announcement posted to
multiple channels can be edited.
Select More options …> Edit
to change the post content and
add or remove channels.
23. Yammer app for Microsoft Teams (preview)
https://www.microsoft.com/en-us/microsoft-365/blog/2020/04/20/connect-
people-across-entire-organization-through-communities-microsoft-teams/
24. Mobile App - iOS
Tags
Live Captions
View content shared in a meeting
Opt out of call queues
Present in a Teams meeting from your phone
Reorder apps and personalize your bottom bar
Set quiet hours to mute notifications
Swap views and pin them
Say no to echo
25. Mobile App - Android
Tags
Opt out of call queues
Swap views and pin them
Say no to echo
28. Managing Teams
Microsoft Teams
Admin Center
Communications and Teams specific features
(e.g., meetings, messaging and calling)
https://admin.teams.microsoft.com/
Microsoft 365 Compliance Center
Microsoft 365 Security Center
Security & Compliance across Microsoft 365
(e.g., retention and eDiscovery)
Azure Active Directory Admin
Center
Groups, identity, licenses, and access across Microsoft 365
(e.g., Group policies for naming, expiration, etc.)
29. Managing Teams: onboarding
Prepare your environment:
• Check your environment's readiness for Teams
• Prepare your organization's network for Teams
• Learn about the benefits of installing the desktop,
web, and mobile clients
Learn how to use Microsoft Teams
The people who will be supporting the
product should be ready to use Microsoft
Teams themselves
Assign the right admin roles
You can designate administrators who need different
levels of access for managing Microsoft Teams:
• Teams Service Administrator
• Teams Communications Administrator
• Teams Communications Support Engineer
• Teams Communications Support Specialist
30. Advisor for Teams (preview)
Plan a successful Teams deployment for your organization. Advisor for Teams provides recommended plans and a
collaboration space for the deployment team to streamline the roll out of all the Teams workloads, including messaging,
meetings and calling workloads.
1
2
3
Customers can select what workload they
want to rollout and who they’re rolling it
out with
A tenant readiness assessment is provided
based on common friction points that
FastTrack has helped customers solve
Team is created with the project team and
populated with success resources to get
started fast
31. Policy packages
Policy packages let you control Teams features that you want to allow or restrict for specific sets of
people across your organization.
Each policy package in Teams is designed around a user role and includes predefined policies and policy
settings that support the collaboration and communication activities that are typical for that role.
Policy assignment to security groups in PowerShell is also coming soon.
32. Manage your App Catalog in the Teams Admin Center
Manage apps from the Microsoft Teams admin center
View apps in your tenant app catalog
Upload a new app
Allow and block apps
Manage org-wide app settings
34. Automatic creation of an org-wide team
Org-wide teams provide an automatic way for everyone in a small to medium-sized organization to be a part
of a single team for collaboration. ... When an org-wide team is created, all global admins are added
as team owners and all active users are added as team members. Unlicensed users are also added to
the team.
35. Office 365 Groups will become Microsoft 365 Groups
https://techcommunity.microsoft.com/t5/microsoft-365-blog/office-365-groups-will-
become-microsoft-365-groups/ba-p/1303601
36. Teams and Skype Consumer Connect Together (preview )
Teams and Skype consumer users can now chat together if the Office 365 tenant
configuration allows. Text-only chats and VOIP calls are supported. Teams users have the
opportunity to see what Skype consumers have to say before they accept a connection
39. Microsoft Graph presence APIs
Get presence information on behalf of the signed-in user
Get presence information for multiple users
https://docs.microsoft.com/en-us/graph/api/resources/presence?view=graph-rest-beta
40. Microsoft Graph Cloud Communications APIs
Build service applications (bots) that act like participants in a call, and that create and retrieve
meetings on behalf of users.
Provides calling functionality as well as the ability to create and retrieve online meetings.
Bot can act as a participant in your VoIP calls or Microsoft Teams meetings
Create Teams Personal Apps (GA)
Permissions:
Calling - Calls.JoinGroupCallsasGuest.All, Calls.JoinGroupCalls.All, Calls.Initiate.All,
Calls.InitiateGroupCalls.All, Calls.AccessMedia.All
Meetings - OnlineMeetings.ReadWrite.All, OnlineMeetings.Read.All
https://docs.microsoft.com/en-us/graph/api/resources/communications-api-
overview?view=graph-rest-1.0
41. SharePoint Framework 1.10 - Teams Personal Apps
SharePoint Framework Release
1.10.0
Create Teams Personal Apps
(GA)
https://docs.microsoft.com/en-us/sharepoint/dev/spfx/integrate-with-teams-
introduction
44. Security and compliance in Teams
Manage information
governance
Retention policies
Discover and respond
eDiscovery
Audit log
Manage information
protection
Data loss prevention
Sensitivity labels
Managing
internal risk
Information barriers
Supervision
Regulatory compliance
Support for over 42 national,
regional, and industry-specific
regulations including
ISO 27018
SOC 1 and 2
HIPAA/HITECH
GDPR
GLBA
FedRAMP
What’s new?
Information barriers
for SPO files in Teams
Safe
links
e-Discovery support
for threaded conversation
Audit log support
for messaging events
1 day
retention policies
Sensitivity labels
for Teams (Preview)
47. 2019 has been a great year for Microsoft Teams Calling
Mar. Jul. Aug. Sept. Nov.
Best Upgrade to An
Existing Product
Best of Enterprise Connect
Overall Winner
Announced overall
13M DAU & 19M WAU in Teams
Leader in Gartner
UCaaS Magic Quadrant
Leader in Gartner
Meetings Magic Quadrant
Leader in Forrester
UCaaS 2019 Wave Report
Direct Routing in use in
over 80 countries
48. Features
Shipped
in last
quarter
Shipping
soon
Shipped
since
January
New Innovation in Teams Meetings
Meeting options
Audio conference: PSTN join
option on pre-join
Mobile: 1-click screenshare
Live Events GA with live caption
Audio conference:
active PSTN speakers
Blur my background
Meeting recording with PPT
and share recording
Mobile: PSTN dial in and
Call Me Back
Teams Meeting, Recording &
Live Events in GCC
Share Microsoft Whiteboard
(Preview)
Mobile: 1-click join via lock
screen and Outlook Mobile
Meeting start and missed
meeting nudge
Multi-window for meetings
Live captions (English preview)
Citrix VDI Support for
Teams Meetings
Share Microsoft Whiteboard
(GA at Ignite)
Presenter and Attendee Roles
“Meetings First” mode for Teams
Web meeting: plug-in free video
in Chrome
Screen sharing with system audio
Web meeting: outbound screen
sharing in Chrome
Pin participant
Intelligent join: MTR proximity
join and content join
Screen sharing with content
zoom in/out
Meet Now
49. Introducing Microsoft Call Quality Power BI Connector (aka CQD
Power BI Connector)
https://techcommunity.microsoft.com/t5/microsoft-teams-blog/introducing-microsoft-call-
quality-power-bi-connector-aka-cqd/ba-p/1236863?lightbox-message-images-
1236863=178004i68AA2A7986F5C5E2
50. Oracle becomes a certified SBC partner for Teams Direct Routing :
https://www.oracle.com/industries/communications/enterprise-
communications/session-border-controller/microsoft.html
https://docs.microsoft.com/en-us/microsoftteams/direct-routing-border-
controllers
51. Few more updates :
https://docs.microsoft.com/en-
us/microsoftteams/configure-dynamic-emergency-calling
https://techcommunity.microsoft.com/t5/microsoft-teams-blog/introducing-
new-teams-certified-devices/ba-p/1345703
https://docs.microsoft.com/en-
us/microsoftteams/cloud-video-interop
53. Rolling out
April CY2020: Microsoft Teams - Messaging extensions
April CY2020: Microsoft Teams - share system audio in live events
May CY2020: Microsoft Teams - improved Teams meeting join launcher experience
Q1 CY2020: Teams-Outlook Email Integrations
Q1 CY2020: Microsoft Teams - enhanced scheduling form
Q1 CY2020: 3rd Party Apps in Teams for GCC
Q1 CY2020: Enhanced Power BI tab for Teams
Q1 CY2020: Pin Microsoft Teams apps in more places
Q3 CY2020: Microsoft Teams - Manage discovery of private teams
54. In Development
April CY2020: Microsoft Teams - Messaging extensions
April CY2020: Microsoft Teams - Multi-Window Chat
April CY2020: Additional Power Automate triggers for Microsoft Teams
April CY2020: Microsoft Teams - in-line message translation in Office 365 Government GCC and GCC High
April CY2020: Microsoft Teams - Include up to 10,000 users in an individual team
April CY2020: Microsoft Teams - raise hands in Teams meetings
April CY2020: Microsoft Teams - share system audio in live events
April CY2020: Microsoft Teams - easily access meeting options from within a Teams meeting in progress
April CY2020: Microsoft Teams - download a participant report in a Teams meeting
May CY2020: Microsoft Teams: Group chat with up to 250 people
May CY2020: Microsoft Teams - upload custom images for background effects in Teams meetings
May CY2020: Microsoft Teams - background effects policy for tenant administrators
55. In Development
May CY2020: Microsoft Teams - change in meeting join experience
May CY2020: Microsoft Teams - increase in the number of simultaneous videos in Teams meetings
May CY2020: Microsoft Teams - PSTN participant phone numbers are masked from external users
May CY2020: Microsoft Teams - screen share from chat policy governance
May CY2020: Microsoft Teams - set tenant-wide default selection for "Who Can Present" in Teams meetings
May CY2020: Microsoft Teams - New experience for launching instant channel meetings
May CY2020: Microsoft Teams - improved Teams meeting join launcher experience
May CY2020: Microsoft Teams - Batch policy assignment and group policy assignment
Q1 CY2020: Microsoft Teams for Firstline Workers: On/Off Shift - V2
Q1 CY2020: Microsoft Teams - New location for New Chat button, Recent, and Contacts tabs in Chat app
Q1 CY2020: Teams-Outlook Email Integrations
Q1 CY2020: Microsoft Teams - enhanced scheduling form
56. In Development
Q1 CY2020: 3rd Party Apps in Teams for GCC
Q1 CY2020: Microsoft Teams - Real Time Presence
Q1 CY2020: Microsoft Teams - Teams/Skype Consumer chat and calling interop
Q1 CY2020: Microsoft Teams - Shared links
Q1 CY2020: Power BI-in-Teams interactive cards
Q1 CY2020: Microsoft Teams - Channel Cross Posting (Editing)
Q1 CY2020: Power Apps can read context from Microsoft Teams
Q1 CY2020: New Capabilities in Shifts app
Q1 CY2020: Enhanced Power BI tab for Teams
Q1 CY2020: Microsoft Teams for Firstline Workers: Off Shift Access - V1
Q1 CY2020: Pin Microsoft Teams apps in more places
Q1 CY2021: Graph Resource Specific Consent
Q3 CY2020: Multiteam Support in Shifts
58. Teams upgrade planning workshops :_ https://docs.microsoft.com/en-
us/MicrosoftTeams/upgrade-workshops-landing-page
Teams adoption resources updated :_ https://techcommunity.microsoft.com/t5/microsoft-
teams-blog/the-3-phases-to-fuel-microsoft-teams-adoption-in-your/ba-p/1218650
Coordinate crisis communications using Microsoft Teams + Power
Platform:_https://techcommunity.microsoft.com/t5/microsoft-teams-blog/coordinate-crisis-
communications-using-microsoft-teams-power/ba-p/1216715
Updated Adoption Assets for Microsoft Teams & Remote Work
:_https://techcommunity.microsoft.com/t5/microsoft-teams-blog/updated-adoption-assets-
for-microsoft-teams-amp-remote-work/ba-p/1236300
New updated content for MS Teams admin training :_ https://docs.microsoft.com/en-
us/microsoftteams/itadmin-readiness
Free Office 365 E1 for COVID :_ https://docs.microsoft.com/en-us/MicrosoftTeams/e1-trial-
license
Microsoft 365 live events assistance :_ https://resources.techcommunity.microsoft.com/live-
events/assistance
59. Teams is for every worker, from CEO to Firstline
AI-powered experiences delivered by the Microsoft Graph
Intelligent meeting solution with video, content share and notes
Range of certified devices for every size, space and working style
Deep integration with business processes and line of business apps
42 compliance regulations supported for customers
Available in 53 languages, 181 markets with data stored in region
Why Microsoft
Teams?
60. Next steps
Get started
Start using Microsoft Teams today
Get support
Get deployment & adoption support from
• FastTrack
• Adoption Hub