An operations presentation done for PDM

1. Rosslyn Safaris Bringing Rosslyn Safaris into the 21st centaury

2. S Laughter Is the Best medicine

4. It offers bow hunting ,rifle hunting ,bird shooting and game viewing

5. An internationally known wildlife management and hunting area.

7. Limited telephone system and fax

8. No nearby grocery stores

12. Exceptional 5 Star Service

13. Every need of the client is attended to.

15. Outdated processes

16. Seasonal business

18. Opportunity to use well established cell phone providers for data

20. Decaying of Infrastructure

22. Supplies

24. Lack of IT infrastructure

25. Telephonic infrastructure Agent takes 15% commission and Books Reservation Problem Agent gets 15% Client Pays agency 50% Deposit Rosslyn books Safari Client asks Agent to book Hunt

27. Allows return business to use website rather then agent

28. Website can be marketed and used to market Rosslyn to new markets

31. Telephone will be handled through Skype

34. Too many ingredients

35. Staff taken out for a full day to HwangeRosslyn fetches orders no matter the size very inefficient Rosslyn Truck Delivers supplies to Rosslyn Phone the suppliers in Bulawayo to place order Rosslyn fetches available supplies from Hwange Suppliers takes desired supplies to Hwange

36. Solutions to supply problems Database of dietary requirements linked to stores in Hwange and Bulawayo One week before the guest arrive the computer automatically sends through an order for following week We will purchase a refrigerated truck to transport meat and fresh produce from the stores We can rent out the truck on other days of the week and during the off season

37. Rosslyn main camp Gwaai Camp Cawston Ranch

38. New Supply Process Truck sent back to Hwange to be rented out Truck is dispatched with correct supplies on board Reservation system calculates guests and dietary requirements Order sent to store with timelines Meat transported to Hwange Truck loaded with supplies Supplies delivered to Farm If No Meat and supplies transported to other ranches if necessary

40. Constant power needed to run Administrative functions

41. Trophies admin

44. This Company will give Rosslyn the price list so that guests can decide what services they want.

45. They pay Rosslyn the cost of the service plus 5% to cover our costs Client at end of stay is billed for animal packing Outsourced company is sent information on animal location and packing info Guide does paperwork on PDA immediately when the animal is shot Animal down Hunt Begins

47. Use website to streamline this process

49. Demand can be predicted using information from the website

50. Schedules and staff allocations can be updated in real time

52. Cost Benefit analysis

54. Summary of new processes