The document summarizes the agenda and discussions from an OIT staff meeting on November 17, 2006. It includes updates from various OIT departments on accomplishments, current projects, challenges and goals. Departments provided information on tasks completed since the merger, ongoing projects, and plans for the future. The meeting also discussed the OIT logo, clothing, updates from the CITO on the budget, and opened the floor for any questions.

1. OIT Staff Meeting November 17, 2006

3. New Staff Introductions

4. Infrastructure Technology Services Fred Smits, Interim Executive Director

7. Applications Services Rory O’Neill, Executive Director

16. User Services Tim Larrabee, Interim Executive Director

17. Campus Technology Services Computer Labs Redesigned Library Instructional Lab Replaced the computers in Gruening Instructional Lab Created a new Student Multi-Media Lab in Bunnell Smart Classrooms Created 2 new locations in Duckering Installed 8 new projectors in Natural Sciences Added Closed Captioning to all Smart Classrooms Refreshed A/V Technology in many Classrooms Instituted weekly inspections of all facilities Exceptional Events: Instituted test groups for Blackboard, web streaming, plagiarism software, podcasting Supported several public events including: Internet2 Day Susan Butcher Memorial Participated in Rev It Up for freshmen

18. Desktop Support Expanded the selection of computers available under Tech Refresh 3500+ incident tickets so far this year Exceptional Events: Participated in Internet2 Day Alaska Fire Service EOC Deployment Rev It Up for UAF Freshmen DDI Deployment Operating the Student Computing Support Center – 2 nd year

19. Video Conferencing Services New / Refreshed endpoints in 16 sites including: Sitka – Full video conference enabled classroom UAF / UAA Psychology Life Size HD Butrovich and O’Neill in progress New Tandberg Management Software Statistics: 240 Video Conferences YTD excluding Psychology 330 Hours of Psychology Conferences Transitioned to new audio conference provider

20. Support Center Training: 618 Faculty and Staff 95 Classes Martin completed Blackboard Instructors certification April completed Blackboard Instructors certification and instructional design course Help Desk: YTD > 24,000 support requests (2006 = 21,003) Mike Hazlett and Marcus Miller received their bachelors degrees Mike Hazlett and Alex Taylor received Customer Support Specialist & Support Center Specialist Certification Kenny Coon received ITIL Foundations Certification Exceptional Events: Participated in Rev It Up for UAF freshmen

21. Technology Oversight Services Richard Machida, Interim Executive Director

23. Business Office Julie Larweth, Executive Officer

31. Video

34. Questions?