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Broadband Summit
  Connecting Alaska:
Telehealth on the Tundra
           Steve Constantine
Director, GCI Medical & Video Services

          November 6, 2008
Alaska Overview and Challenges
Unparalleled Size
Small and Distant Communities

                   • 586,000+ square miles
                   • 245 communities
                   • ~40% of the 600,000
                     people are spread out in
                     240 small, isolated
                     communities ranging in size
                     from 25 to 5000
                   • Over 200 remote, Native
                     (Aleut, Eskimo and Indian)
                     villages in which 70% of the
                     86,300 Alaska Natives live
Year Round Road System
Communities Without a
Year Round Road System
Limited Transportation Methods
Extreme Weather – Intense Storms

• Fairbanks, AK
   – Summer highs ~ 90°
   – Winter lows ~ (-60°)
• Western Alaska & Aleutian
  Islands
   – Strong wind in all months but
     summer
   – Gusts to 100+mph
   – Massive snow and ice storms
• Gulf of Alaska
   – 150 inches of rain per year
Additional Rural Alaskan Challenges

•   Thin Infrastructure
     – Unique diesel powered utilities
     – High cost to build and
       maintain telecommunications
       infrastructure
     – Rural air travel & freight costs
       up 40% this year
•   Extreme Energy Costs
     – All fuel barged before winter
     – Gasoline/Diesel/Heating oil is
       $8-$10/gallon in smaller
       villages
•   Limited Customer Base for
    Commercial Enterprise
     – Sales, installation &
       maintenance costs prohibitive
GCI is Alaska’s Largest
Communication Provider
•   Incorporated in 1979 & publicly traded (NASDAQ: GNCMA)
•   Employing more than 1,600 Alaskans -$550M run rate
•   175,000 customers
•   Statewide provider of the following services to residential,
    business and government customers
     –   Telephone service – local, LD, and cellular
     –   Statewide Cable – television and Internet
     –   ISP & data services
     –   Statewide wireless (GSM) rollout
     –   Own two fiber routes to lower 48
ConnectMD Overview

• ConnectMD provides
  medical communities with
  secure, reliable customer
  focused connectivity for
  exchanging electronic
  patient information.

• Incorporating IP based
  transport technologies, we
  can securely support real
  time, high bandwidth
  applications from the
  smallest clinic to physicians
  anywhere in the world.
Case Study: Yukon Kuskokwim
Health Corporation – (YKHC)

• Serves a roadless region of western Alaska on the Bering
  Sea, the size of Oregon – Bethel (pop 5812) is the largest
  town
• 28,000 Yupik Eskimo people living in 50 communities across
  the Yukon-Kuskokwim Delta
• Average per capita income is $15,000 per year
• Transportation is by boat, snowmobile or aircraft



    “Broadband deployment has transformed the delivery of
            healthcare services in the Y-K Delta.”
                                            Gene Peltola, President & CEO,
              YKHC testifying before the U.S. Senate Commerce Committee
                                                              on 9/16/2008
The Region Served by the YKHC
Microwave Network in the YKHC
Region
Case Study: YKHC
– Low latency microwave
  circuits link most village
  clinics to the hospital in
  Bethel
– Satellite circuits link the
  Bethel hospital to
  Anchorage and a
  terrestrial backbone.
Case Study: YKHC
Case Study: YKHC Health Issues

• Suicide rate in
  Alaska was five
  times the national
  rate from 2003 to
  2006
• Linked with
  depression and
  mental illness,
  often untreated in
  rural Alaska
• Kids aged 10-19 account for 60% of the state’s suicides
• New Tele-Psych initiative utilizes video conferencing to
  connect at-risk youth with behavioral health specialists
High Definition Video Conferencing

• YKHC purchased and is
  deploying 52 high definition
  video conferencing units for
  the regions behavioral
  health clinics
• Providers will be based in
  Bethel, Anchorage and the
  lower 48 and equipped with
  HD VTC units.
Case Study: YKHC Behavior Health

• Adult Mental Health Rehabilitation Services
   –   Post Traumatic Stress Disorder PTSD
   –   Substance Abuse Treatment
   –   Family Therapy
   –   Functional Assessments
   –   Semi Annual Medication Administration
   –   Case Management
   –   Individual Skill Development Services
   –   Group Skill Development Services
YKHC Telemedicine Direction

•   Electronic Health Records
•   Dental health aide program
•   Physical therapy services
•   Speech-language pathology services
•   Occupational therapy services
•   Audiologist services
•   Optometry services
•   Podiatry services
•   Teleradiology:
    – Digital medical, dental & ultrasound imaging technologies
    – Reads are delivered within 15 minutes of the imaging
    – This program has reduced wait times and enabled better treatment of
      pneumonia, fractures, head injuries, appendicitis and cancers
Store and Forward Medical Carts

•   Client/Server Device
•   Mini-EHR
•   Vital signs monitors
•   Tympanometer
•   Digital camera
•   Spirometer
•   Dental camera
•   Digital Otoscope
•   Digital stethoscope
Case Study: Yukon Kuskokwim
Health Corporation
Case Study: YKHC

ATV accident!
Location: the small village of Lower Kalskag.
• Patient transported by plane to the Aniak (pop 572) sub-
  regional clinic - the nearest X-Ray facilities
• Patient’s lower leg x-rayed and image sent to a radiologist in
  Ohio.
• Radiologist determined that the patient fractured his fibula.
• Consulting orthopedic surgeon at Alaska Native Medical
  Center in Anchorage determined there was no for need
  surgery, only a cast.
• This not only saved the patient from coming into Bethel, 120
  miles away and an hour long plane ride, but also saved him a
  very expensive trip into Anchorage to see a specialist.
Telemedicine Technology Benefits

•   Greater access to healthcare
•   Improved quality of care
•   Better outcomes of care received
•   Retention tool for medical professionals
•   New education pathway for patients & staff
•   Alternative to high cost air travel
•   When the planes can’t fly……
Winter in Alaska – Snow, Ice and
        Lots of Darkness
Thank You

           Steve Constantine
Director, GCI Medical & Video Services

        sconstantine@gci.com
           (907) 868-7044

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Connecting Alaska: Telehealth on the Tundra

  • 1. Broadband Summit Connecting Alaska: Telehealth on the Tundra Steve Constantine Director, GCI Medical & Video Services November 6, 2008
  • 2. Alaska Overview and Challenges
  • 4. Small and Distant Communities • 586,000+ square miles • 245 communities • ~40% of the 600,000 people are spread out in 240 small, isolated communities ranging in size from 25 to 5000 • Over 200 remote, Native (Aleut, Eskimo and Indian) villages in which 70% of the 86,300 Alaska Natives live
  • 6. Communities Without a Year Round Road System
  • 8. Extreme Weather – Intense Storms • Fairbanks, AK – Summer highs ~ 90° – Winter lows ~ (-60°) • Western Alaska & Aleutian Islands – Strong wind in all months but summer – Gusts to 100+mph – Massive snow and ice storms • Gulf of Alaska – 150 inches of rain per year
  • 9. Additional Rural Alaskan Challenges • Thin Infrastructure – Unique diesel powered utilities – High cost to build and maintain telecommunications infrastructure – Rural air travel & freight costs up 40% this year • Extreme Energy Costs – All fuel barged before winter – Gasoline/Diesel/Heating oil is $8-$10/gallon in smaller villages • Limited Customer Base for Commercial Enterprise – Sales, installation & maintenance costs prohibitive
  • 10. GCI is Alaska’s Largest Communication Provider • Incorporated in 1979 & publicly traded (NASDAQ: GNCMA) • Employing more than 1,600 Alaskans -$550M run rate • 175,000 customers • Statewide provider of the following services to residential, business and government customers – Telephone service – local, LD, and cellular – Statewide Cable – television and Internet – ISP & data services – Statewide wireless (GSM) rollout – Own two fiber routes to lower 48
  • 11. ConnectMD Overview • ConnectMD provides medical communities with secure, reliable customer focused connectivity for exchanging electronic patient information. • Incorporating IP based transport technologies, we can securely support real time, high bandwidth applications from the smallest clinic to physicians anywhere in the world.
  • 12. Case Study: Yukon Kuskokwim Health Corporation – (YKHC) • Serves a roadless region of western Alaska on the Bering Sea, the size of Oregon – Bethel (pop 5812) is the largest town • 28,000 Yupik Eskimo people living in 50 communities across the Yukon-Kuskokwim Delta • Average per capita income is $15,000 per year • Transportation is by boat, snowmobile or aircraft “Broadband deployment has transformed the delivery of healthcare services in the Y-K Delta.” Gene Peltola, President & CEO, YKHC testifying before the U.S. Senate Commerce Committee on 9/16/2008
  • 13. The Region Served by the YKHC
  • 14. Microwave Network in the YKHC Region
  • 15. Case Study: YKHC – Low latency microwave circuits link most village clinics to the hospital in Bethel – Satellite circuits link the Bethel hospital to Anchorage and a terrestrial backbone.
  • 17. Case Study: YKHC Health Issues • Suicide rate in Alaska was five times the national rate from 2003 to 2006 • Linked with depression and mental illness, often untreated in rural Alaska • Kids aged 10-19 account for 60% of the state’s suicides • New Tele-Psych initiative utilizes video conferencing to connect at-risk youth with behavioral health specialists
  • 18. High Definition Video Conferencing • YKHC purchased and is deploying 52 high definition video conferencing units for the regions behavioral health clinics • Providers will be based in Bethel, Anchorage and the lower 48 and equipped with HD VTC units.
  • 19. Case Study: YKHC Behavior Health • Adult Mental Health Rehabilitation Services – Post Traumatic Stress Disorder PTSD – Substance Abuse Treatment – Family Therapy – Functional Assessments – Semi Annual Medication Administration – Case Management – Individual Skill Development Services – Group Skill Development Services
  • 20. YKHC Telemedicine Direction • Electronic Health Records • Dental health aide program • Physical therapy services • Speech-language pathology services • Occupational therapy services • Audiologist services • Optometry services • Podiatry services • Teleradiology: – Digital medical, dental & ultrasound imaging technologies – Reads are delivered within 15 minutes of the imaging – This program has reduced wait times and enabled better treatment of pneumonia, fractures, head injuries, appendicitis and cancers
  • 21. Store and Forward Medical Carts • Client/Server Device • Mini-EHR • Vital signs monitors • Tympanometer • Digital camera • Spirometer • Dental camera • Digital Otoscope • Digital stethoscope
  • 22. Case Study: Yukon Kuskokwim Health Corporation
  • 23. Case Study: YKHC ATV accident! Location: the small village of Lower Kalskag. • Patient transported by plane to the Aniak (pop 572) sub- regional clinic - the nearest X-Ray facilities • Patient’s lower leg x-rayed and image sent to a radiologist in Ohio. • Radiologist determined that the patient fractured his fibula. • Consulting orthopedic surgeon at Alaska Native Medical Center in Anchorage determined there was no for need surgery, only a cast. • This not only saved the patient from coming into Bethel, 120 miles away and an hour long plane ride, but also saved him a very expensive trip into Anchorage to see a specialist.
  • 24. Telemedicine Technology Benefits • Greater access to healthcare • Improved quality of care • Better outcomes of care received • Retention tool for medical professionals • New education pathway for patients & staff • Alternative to high cost air travel • When the planes can’t fly……
  • 25. Winter in Alaska – Snow, Ice and Lots of Darkness
  • 26. Thank You Steve Constantine Director, GCI Medical & Video Services sconstantine@gci.com (907) 868-7044