Presented at SPSJHB in Feb

1. SHAREPOINT USER ADOPTION Presented By : Veronique Palmer SharePoint MVP Lets Collaborate #SPSJHB @veroniquepalmer

2. Goal Get users to adopt SharePoint using these principles

3. Failing? Politics Vision Ownership Budget Staff Experience

4. So… Who What When Where Why How

5. Who Business IT

6. What Training Customised Helpdesk End User Mentorship Ownership Skills Transfer

7. What Evangelism Dedicated Floorwalking Empowered Team Site

8. What Communication Weekly Problems Changes News Tips Successes

9. What Governance Design Build Maintain Align

10. When Now Ongoing Long Term

11. Where Here Onsite (Offsite) There Everywhere

12. Why ROI

13. How Executive Buy-In Direction Quick Wins Patience Dedicated Driver Expertise

14. Everyone All the time ROI Who What Where How Why When Training Evangelism Communication Governance Onsite One day at a time

15. One Thing Have a plan

17. Contact Me Business Owner User Adoption Specialist End User Trainer Team Lead www.letscollaborate.co.za veronique@letscollaborate.co.za (011) 966 8060

18. Thank you for your time Jhb! Please don’t forget to fill in your evaluation forms! #SPSJHB