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Youth work and
quality development
in Sweden and KEKS
Youth Work in Sweden
•  No national legislation for open youth work
•  Local parliament decides
•  Financed by municipality – paid staff
•  Big variation in aims and work
•  Youth Centres
Youth Work in Sweden
•  Tradition focus on “leisure”
•  Focus on activities as such (not as “means”)
•  “Leisure time – leaders” (2-year vocational training)
•  “Meaningful leisure time activities”
But at the same time:
•  “Boys in street corners”, segregation, poverty, …
•  Unemployment, school drop-outs, …
Youth Work in Sweden
•  A “double agenda”
•  “Activities without a cause”
Ø  Weak identity/professional role
Ø  Low status
Ø  Small resources
Background KEKS
Started in Mölndal
Lacking:
•  A coherent idea of youth work
•  Clear and measurable aims
•  Reliable follow-up
Had difficulties with:
•  Staff working in different directions
•  Unclear professional identity
•  No follow up
Youth centres should be the arena where
young people get possibilities and support
to fulfil their needs:
•  Of feeling secure
•  Of fellowship
•  Of having an own
identity
•  To express themselves
•  Of experiencing positive
expectations
•  To influence / make a
difference
•  To take responsibility
•  To experience justice
KEKS 2005
Three municipalities that wanted to:
•  Create clear and measurable aims
•  Aims that where applicable in everyday youth work
•  Aims that focused on the effects on young people
•  Aims that took target group and costs into account
•  Speak with a common voice
•  Learn from each other
Ø  Develop youth work together!
KEKS 2015
•  Network of 42 municipality departments
•  Financed by membership fees
•  Governed by a board (one seat for each member)
•  Common…
o ”idea” on youth work and “quality”
o goals/aims
o system for documentation, follow up and evaluation
o work on the development of competence and new
methods
Our idea of youth work
Our over all aim of youth work is to support the personal
and social development of young people through non-
formal learning.
In order to do this, our “idea of youth work” is that youth
work should:
“Stimulate and support activities
that are based on and requires
the active engagement and responsibility
of young people.”
KEKS
We also…
•  Engage in research projects
•  Cooperate with “youth worker educators”
•  Support our members in doing international youth work
•  Arrange open conferences on youth work
•  Take active part in the (inter-)national discussion on
youth policy and youth work
•  …
Quality development (according to KEKS)
The purpose of a quality system is:
to make sure that work is at all stages and continually
knowledge based, planned, outcomes focused/effective
and evaluated and that the result of the evaluation is
used to improve work.
Quality development
Quality system?
	
•  A set of combined tools designed for gathering and
handling knowledge on how different ways of work
(pre-settings and processes) corresponds with
different outcomes in a way that enables adequate
support actions to be taken.
Quality development
Is trying to make our operations more functional in
relation to our aims
Quality development
In order to learn from our successes and mistakes and
gradually improve our work we must be able to compare
•  how different ways of work
corresponds with
•  Different outcomes
Ø A comparison based on facts, not on speculations
Quality assesment
KEKS quality assurance system has four different parts
•  “The logbook” – our web based system for
documentation
•  An annual meeting place survey
•  A group survey
•  A form for key figures
Documentation
•  The Logbook
•  A web based documentation system that today has over
300 users
•  Tool for documentation
•  Tool for planning of groups / group activities
•  To help communication and reflection
•  Ground for analysis
The Logbook
What is being documented?
•  Hours of activities (open/groups)
•  Number of visitors
•  Activity hours produced by youth
•  Number of producers
•  What happened during this shift
•  Analyse of the shift
210	
112	
125	
30	
hours	of	activities	 hours	produced	by	youths	
Hours	of	activities	
September	 October
Groups
What is being documented?
•  Basic information about the group (upload doc)
•  Description (Target group, purpose, activity)
•  Planning
•  Follow up
•  Meeting statistics (Hours, number of participants)
Date 2016	
common system for documentation of youth work
The Logbook
•  Romania	–	Hunedoara	County	Direction	for	Sport	and	Youth		
•  Ireland	-	City	of	Dublin	Youth	Service	Board		
•  Sweden	–	KEKS	
•  Estonia	-	Association	of	Estonian	Open	Youth	Centres		
	
	
•  The	objective	is	the	development	of	an	international	youth	work	
documentation	system	based	on	KEKS’	Loggboken		
•  Strategic	Partnership	Erasmus	+	
•  Jan	2015	–	Dec	2016
The Logbook
System	for	documentation	of		Youth	Work	
•  Web	based	documentation	system	
•  Easy	access	through	computer	and	smart	devices	
•  Documentation	of	work	done	togeither	with	young	persons		
•  Gather	information	to	use	for	follow	up	and	development	of	youth	
work	
•  Make	communication	between	youth	workers	easier	
•  International	system	–	improve	youth	work	together	–	the	same	core	
principle	of	youth	work
Phase	1	(Jan	–	May	2015)	
How	is	documentation	beeing	done	in	the	different	countries?	Common	
needs	for	documentation	of	youth	work.	
	
Phase	2		(June	–	September	2015)	
Agree	on	how	the	system	should	function	and	create	a	sketch	for	it.	
	
Phase	3		
17	Nov	-	First	mockup	of	the	system	-Feedback	from	RISE	at	Dublin	meeting		
15	Feb	-	First	version	of	the	system	in	four	languages	available
Phase	4	(February	15th	–	April	2016)	
Test	phase	users	in	each	country	test	the	system	and	gives	feedback	
	
Phase	5	(May	–	August	2016)	
Improve	the	system	-	feedback	from	the	test	users	
	
Phase	6	(September	–	December	2016)		
Dissemination	events
Annual meeting place survey
•  CA 35 questions about:
o Gender, age, background, school results, etc
o Safety and treatment (in relation to staff and visitors)
o Attractiveness and accessibility
o Influence and taking active responsibility
•  2015 - 6000 answers from 140 meeting places/youth
centres
Group survey
•  Answered at the end of each semester/project
•  CA 20 questions about
o Gender, age, background, etc
o What “steps” they have been active in (planning,
preparations, etc.)
o How they have perceived the process (“ownership”, etc.)
o Learning
Process of participation
•  Idea
•  Planning
•  Preparation
•  Realisation
•  Follow up
The more steps that you are a part of, the higher level of
participation.
Youth participation
A perception of different feelings during the process
•  Being met with respect
•  Being a resource
•  Being responsible
•  Being part in a democratic group
•  …
Ø  And the stronger your perceptions are,
the higher is the degree of participation
Form for key figures
Is filled in every year, reporting
o Staff hours
o Staff costs
o Activity costs
o Number of young people living in the area
Every year…
the figures from “The logbook”, results from meeting place
survey, results from group surveys and the key figures
•  Are compiled to a total result
o For each youth centre
o For each municipality/member
•  Presented variable by variable and divided on boys/girls
o In relation to the results from previous years
o In relation to the KEKS average
o In relation to the “Good enough” – levels
The Youth Centre
Goal KEKS Result
Divia%on	from	equal	gender	balance		(The	Logbook)	 10% 16% 12% 1,04
Index	Safety	and	Treatment	(mp	survey)	 90% 91% 91% 1,00
Index	influence	and	responsibility	(mp	survey)	 50% 53% 56% 1,02
Share	of	producers	(The	Logbook)	 30% 25% 27% 1,23
Divia%on	from	equal	gender	balance		(Surveys)	 10% 6% 13% 0,95
Share	of	ac%vity	%me	produced	by	youth	(The	Logbook)	 60% 29% 24% 0,96
Index	par%cipa%on	(group	survey)	 75% 75% 68% 0,96
Index	learning	(group	survey)	 85% 70% 81% 1,07
These results…
are then analysed in different settings (e.g. staff, young people,
politicians) and used as a basis for
•  Setting goals for the coming year (what figures/indexes
should be improved)
•  Development of competence (seminars, courses, etc.)
•  Development of work methods
•  Further research
•  Showing the effects of youth work
33
Documentation
in the Logbook
Youth Work
Actions
Analysis
and reflection
Follow-up
surveys
… staff
… youth
Development of:
•  Competences
•  Methods
•  Organization
Idea/Aims
Better understanding…
This made it possible to pinpoint the crucial factor
for successful youth work:
The active participation of young people
And to set common goals / “Good enough – levels”
Goals/Aims
We argue that participation leads to positive effects on:
•  Health
•  Resilience
•  Non-formal learning
Which in turn leads to:
•  Better school results
•  Better access to the labour market
•  A better life
Common aims – “Good enough – levels”
Gender	balance 40 %
Index, Safety and treatment 90 %
Index, Influence and taking responsibility 50 %
Share of young people that produces activities 30 %
Share of activity time produced by young people 60 %
Index, Participation (among “Producers”) 75 %
Index, Learning (among “Producers”) 85 %
Average answer on survey (1 – 5 scale) 4,3
Total relative key figure (including economy) 1,0
Quality assurance systems
Makes a difference
We can see
•  that our old members deliver higher quality youth
work than our newer members
•  that our members strengthen their identity and
position in relation to others
Some tendencies
•  More projects and group activities
– less “drop-in youth centres”
•  Fewer, but bigger youth centres
•  Focus on inclusion and norm criticism
•  Focus on gender issues
Success criteria
•  A common idea on youth work
•  Common measurable aims for youth work
•  The ability to deliver a meaningful “receipt” on the
outcomes of work in relation to costs
•  Networking on all “levels” (politicians, heads of
office and staff) and in different constellations
Success criteria
•  We work (not just talk) together in a common
system
•  A “strong” system that corresponds with the idea
•  A (self-)critical approach and strong focus on
development
•  … not “in defence of…”
Recognise learning
a method for
communication and reflection
www.eldkompetens.se
Experience
Learning
Description
- - - - - - - - - - - - - - - - - - - - - - - -
ELD Process
Documentation
Introduction	
ELD talks
Excercises
List of competence
Thank you!
Jenny.andersson@keks.se

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ptt- sessie 32 jeugdwerk en kwalitatief jeugdbeleid in Zweden

  • 1. Youth work and quality development in Sweden and KEKS
  • 2. Youth Work in Sweden •  No national legislation for open youth work •  Local parliament decides •  Financed by municipality – paid staff •  Big variation in aims and work •  Youth Centres
  • 3. Youth Work in Sweden •  Tradition focus on “leisure” •  Focus on activities as such (not as “means”) •  “Leisure time – leaders” (2-year vocational training) •  “Meaningful leisure time activities” But at the same time: •  “Boys in street corners”, segregation, poverty, … •  Unemployment, school drop-outs, …
  • 4. Youth Work in Sweden •  A “double agenda” •  “Activities without a cause” Ø  Weak identity/professional role Ø  Low status Ø  Small resources
  • 5. Background KEKS Started in Mölndal Lacking: •  A coherent idea of youth work •  Clear and measurable aims •  Reliable follow-up Had difficulties with: •  Staff working in different directions •  Unclear professional identity •  No follow up
  • 6. Youth centres should be the arena where young people get possibilities and support to fulfil their needs: •  Of feeling secure •  Of fellowship •  Of having an own identity •  To express themselves •  Of experiencing positive expectations •  To influence / make a difference •  To take responsibility •  To experience justice
  • 7. KEKS 2005 Three municipalities that wanted to: •  Create clear and measurable aims •  Aims that where applicable in everyday youth work •  Aims that focused on the effects on young people •  Aims that took target group and costs into account •  Speak with a common voice •  Learn from each other Ø  Develop youth work together!
  • 8. KEKS 2015 •  Network of 42 municipality departments •  Financed by membership fees •  Governed by a board (one seat for each member) •  Common… o ”idea” on youth work and “quality” o goals/aims o system for documentation, follow up and evaluation o work on the development of competence and new methods
  • 9. Our idea of youth work Our over all aim of youth work is to support the personal and social development of young people through non- formal learning. In order to do this, our “idea of youth work” is that youth work should: “Stimulate and support activities that are based on and requires the active engagement and responsibility of young people.”
  • 10. KEKS We also… •  Engage in research projects •  Cooperate with “youth worker educators” •  Support our members in doing international youth work •  Arrange open conferences on youth work •  Take active part in the (inter-)national discussion on youth policy and youth work •  …
  • 11. Quality development (according to KEKS) The purpose of a quality system is: to make sure that work is at all stages and continually knowledge based, planned, outcomes focused/effective and evaluated and that the result of the evaluation is used to improve work.
  • 12. Quality development Quality system? •  A set of combined tools designed for gathering and handling knowledge on how different ways of work (pre-settings and processes) corresponds with different outcomes in a way that enables adequate support actions to be taken.
  • 13. Quality development Is trying to make our operations more functional in relation to our aims
  • 14. Quality development In order to learn from our successes and mistakes and gradually improve our work we must be able to compare •  how different ways of work corresponds with •  Different outcomes Ø A comparison based on facts, not on speculations
  • 15. Quality assesment KEKS quality assurance system has four different parts •  “The logbook” – our web based system for documentation •  An annual meeting place survey •  A group survey •  A form for key figures
  • 16. Documentation •  The Logbook •  A web based documentation system that today has over 300 users •  Tool for documentation •  Tool for planning of groups / group activities •  To help communication and reflection •  Ground for analysis
  • 17. The Logbook What is being documented? •  Hours of activities (open/groups) •  Number of visitors •  Activity hours produced by youth •  Number of producers •  What happened during this shift •  Analyse of the shift
  • 19. Groups What is being documented? •  Basic information about the group (upload doc) •  Description (Target group, purpose, activity) •  Planning •  Follow up •  Meeting statistics (Hours, number of participants)
  • 20. Date 2016 common system for documentation of youth work The Logbook
  • 21. •  Romania – Hunedoara County Direction for Sport and Youth •  Ireland - City of Dublin Youth Service Board •  Sweden – KEKS •  Estonia - Association of Estonian Open Youth Centres •  The objective is the development of an international youth work documentation system based on KEKS’ Loggboken •  Strategic Partnership Erasmus + •  Jan 2015 – Dec 2016
  • 22. The Logbook System for documentation of Youth Work •  Web based documentation system •  Easy access through computer and smart devices •  Documentation of work done togeither with young persons •  Gather information to use for follow up and development of youth work •  Make communication between youth workers easier •  International system – improve youth work together – the same core principle of youth work
  • 25. Annual meeting place survey •  CA 35 questions about: o Gender, age, background, school results, etc o Safety and treatment (in relation to staff and visitors) o Attractiveness and accessibility o Influence and taking active responsibility •  2015 - 6000 answers from 140 meeting places/youth centres
  • 26. Group survey •  Answered at the end of each semester/project •  CA 20 questions about o Gender, age, background, etc o What “steps” they have been active in (planning, preparations, etc.) o How they have perceived the process (“ownership”, etc.) o Learning
  • 27. Process of participation •  Idea •  Planning •  Preparation •  Realisation •  Follow up The more steps that you are a part of, the higher level of participation.
  • 28. Youth participation A perception of different feelings during the process •  Being met with respect •  Being a resource •  Being responsible •  Being part in a democratic group •  … Ø  And the stronger your perceptions are, the higher is the degree of participation
  • 29. Form for key figures Is filled in every year, reporting o Staff hours o Staff costs o Activity costs o Number of young people living in the area
  • 30. Every year… the figures from “The logbook”, results from meeting place survey, results from group surveys and the key figures •  Are compiled to a total result o For each youth centre o For each municipality/member •  Presented variable by variable and divided on boys/girls o In relation to the results from previous years o In relation to the KEKS average o In relation to the “Good enough” – levels
  • 31. The Youth Centre Goal KEKS Result Divia%on from equal gender balance (The Logbook) 10% 16% 12% 1,04 Index Safety and Treatment (mp survey) 90% 91% 91% 1,00 Index influence and responsibility (mp survey) 50% 53% 56% 1,02 Share of producers (The Logbook) 30% 25% 27% 1,23 Divia%on from equal gender balance (Surveys) 10% 6% 13% 0,95 Share of ac%vity %me produced by youth (The Logbook) 60% 29% 24% 0,96 Index par%cipa%on (group survey) 75% 75% 68% 0,96 Index learning (group survey) 85% 70% 81% 1,07
  • 32. These results… are then analysed in different settings (e.g. staff, young people, politicians) and used as a basis for •  Setting goals for the coming year (what figures/indexes should be improved) •  Development of competence (seminars, courses, etc.) •  Development of work methods •  Further research •  Showing the effects of youth work
  • 33. 33 Documentation in the Logbook Youth Work Actions Analysis and reflection Follow-up surveys … staff … youth Development of: •  Competences •  Methods •  Organization Idea/Aims
  • 34. Better understanding… This made it possible to pinpoint the crucial factor for successful youth work: The active participation of young people And to set common goals / “Good enough – levels”
  • 35. Goals/Aims We argue that participation leads to positive effects on: •  Health •  Resilience •  Non-formal learning Which in turn leads to: •  Better school results •  Better access to the labour market •  A better life
  • 36. Common aims – “Good enough – levels” Gender balance 40 % Index, Safety and treatment 90 % Index, Influence and taking responsibility 50 % Share of young people that produces activities 30 % Share of activity time produced by young people 60 % Index, Participation (among “Producers”) 75 % Index, Learning (among “Producers”) 85 % Average answer on survey (1 – 5 scale) 4,3 Total relative key figure (including economy) 1,0
  • 37. Quality assurance systems Makes a difference We can see •  that our old members deliver higher quality youth work than our newer members •  that our members strengthen their identity and position in relation to others
  • 38. Some tendencies •  More projects and group activities – less “drop-in youth centres” •  Fewer, but bigger youth centres •  Focus on inclusion and norm criticism •  Focus on gender issues
  • 39. Success criteria •  A common idea on youth work •  Common measurable aims for youth work •  The ability to deliver a meaningful “receipt” on the outcomes of work in relation to costs •  Networking on all “levels” (politicians, heads of office and staff) and in different constellations
  • 40. Success criteria •  We work (not just talk) together in a common system •  A “strong” system that corresponds with the idea •  A (self-)critical approach and strong focus on development •  … not “in defence of…”
  • 41. Recognise learning a method for communication and reflection www.eldkompetens.se
  • 43. - - - - - - - - - - - - - - - - - - - - - - - - ELD Process Documentation Introduction ELD talks Excercises
  • 45.