Honda RBV Case Analysis 2013: This is the final presentation prepared after a group collaboratation in OU MBA Strategy course. The case was asking us to analyse Honda's strategy past, present and future utilising the RBV of the firm and attempt to identify Honda's strengths and weaknesses and the resources Honda possess, while evaluating Honda's strategy. We analysed and evaluated Honda's resources and capabilities and matched weaknesses, strengths and oportunities to industry key success factors for the period 2007-2013. A brief analysis of automobile industry market trands is also included.
Slide 1: Introduction Setting the scene for Honda and why the firm has been the subject of debate by strategy theoristsFollowing Elaine’s advice to refer to earlier work put forward by RBV theorists Hamel & Prahalad in the nineties (B835 Elluminate Session, September 2nd 2013)Commenting on Honda’s past strategy in summary, how the firm defines itself and the growth it has achieved since 1946 Defining the scope of our presentation and focusing on Honda’s automobile business division because it has been the most lucrative and it is expected to be the most profitable in the medium term ie in the next 3-5 yearsInclude link to our wiki Resource section
Slide 2: Honda R&D MilestonesHonda R&D Milestones 1946-2010 taken from Grant (2013) Contemporary Strategy Analysis, Chapter 5, p.114; freely available from publisher as a sample ebook chapter. Include link to text.
Slide 3: Honda Sales 2007-2013Honda automobile division sales results in million US $ (blue bars) and operating profit (%, red line) )extracted from respective Honda Annual Reports 2007-2013. The red arrows indicate the impact of 2008 economic crisis and 2010 natural disasters in Japan had on sales and margins. The figure also shows a steep recovery in earnings and margins in 2013. Link to Annual Reports 2007-2013 and SWOTs 2010-2013.
Slide 4: Honda Automobile Business Share by RegionThe pie charts show Honda business shrinking in US and Europe, but expanding in Asia between 2007-2013. Data extracted from Honda Annual Reports 2007-2013. Percentage next to each year indicated automobile share in Honda’s overall business, indicating that automobiles are rendering the most profit for Honda. OK, so data in this slide tie up with the evolution of Honda’s presence in ASIA market, which is the market with the highest demand for cars at the moment. Analysts expect a growth rate of 40% in the automobile market for ASIA between 2012 and 2020 and they predict that ASIAN car manufacturers will become major exporters of cars in the same period. Therefore, Honda seems to be strengthening its position by matching customers’ expectations successfully in ASIA so far. How? We will explain this in the first example of matching marketing, distribution & sales and manufacturing capabilities in Slide 14. Honda is also preparing to compete with ASIAN manufacturers by opening dedicated production plants in Japan for best selling cars to reduce manufacturing cost and leverage increasing demand for cars in ASIA. This will be covered in our second example of matching capabilities with industry KSFs to combat rising ompetition in Slide 16.
Slide 5: Combined SWOTs Honda 2010-2013This is a combined SWOT representation in tabular format with data extracted from MarketLine and Datamonitor reports between 2010-2013, focusing on the period of crisis for Japanese manufacturers. We present the data as such to indicate the timeline of weaknesses as they emerge and try to link them to Honda’s resources and capabilities at the time. In this presentation we will be referring to this slide during the course of the discussion that will follow, linking the internal environment of Honda also to opportunities and following up on how Honda develops its strengths.
Slide 6: Honda’s Tangible ResourcesTangible resources seem to be deteriorating around the times of economic crisis and natural disasters in Japan. We also calculated the net worth of Tangible Assets from Honda’s Annual Reports 2010-2013 as Angelika has done in DS2 Group 1 wiki Tangible Resources Section. Are Honda’s tangible resources VRIO?Explain VRIO characteristics based on DS2 Group wiki Tangible Resource Section and the difficulty we faced in classifying them into VRIO characteristics.
Slide 7: Honda’s Tangible ResourcesThe work behind this inclusive list of Honda’s Intangibles can be reviewed in the group’s wiki. Highlighted are data retrieved by Sven and they are important as they highlight an opportunity to be used as USPs to sell to different customer segments, eg green technology to TRIAD city dwellers and safety aspect to Asian customers.
Slide 8: Honda’s Intangible ResourcesIntangible resources are tricky because in there is locked competitive advantage which either the company is not using or it is using it, but it cannot be measured by value added to customer, like R&D culture for example. So, we would allocate VRIO designation to trademarks, patents, technology innovation and R&D culture, provided that the company is organised in such a way as to measure ROI out of these ‘locked’ assets. It takes 2-5 years from development to marketing a car, so for cars in the pipeline we do not know what profits they are going to bring to customers. For new cars, it seems that R&D budget as a % of sales is the highest the market for Honda, which is a valuable resource, but not with VRIO characteristics, because the R&D budget allocated say in 2013 won’t show profits until 2018, so we would not know whether this investment renders value for sure. By the same token, analysts predict further erosion of Honda’s brand value, but brand equity (which indicates value added to customers in when Honda brand exists, compared to the hypothetical situation in which Honda brand did not exist) could fullfill VRIO characteristics, because it is valuable, rare, inimitable and Honda could potentially be milking it to the full. But, it seems that Honda does not fully exploit marketing opportunities as above examples suggest.
Slide 9: Honda’s Human ResourcesMain points about human resources revolve around:The importance Honda places on hiring, training and developing employeesA learning organizationHighly skilled employees promoted from within may fit VRIO criteria Organizational culture & corporate culture with R&D exampleSome opportunities, as seen by corporate reporting and withstanding crisesI have not included the lack of stoppage/employee disputes reporting because there are some reports indicating that Honda has suffered stoppages, like every other company with manufacturing sites, cases were in China and Mexico (as Angelika pointed out), links: http://www.washingtonpost.com/wp-dyn/content/article/2010/06/11/AR2010061105718.html; http://www.powerinaunion.co.uk/honda-mexico-plant-completely-paralysed/
Slide 10: Honda’s CapabilitiesWe include:Strategy Implementation, Manufacturing, Design, Engineering, New Product Development, Marketing, Distribution & Sales, Customer Service and Multidivisional Coordination10 – point scoring is arbitrary to a large extent because of lack of enough data to analyse Honda’s strategy in a great depth and it is used as a means of practicing the framework, as if we were faced with a real business case with all the available data. Much like what we will have to do for B836 exam. But we can conclude that capabilities are often linked to each other to produce a profit generating activity. We assign scoring on the relative strength based on data from SWOTS 2010-2013 and references mentioned below. We can also include the 2011 Economist Article ‘Civic Unrest’ on the quality problems Civic had and its first launch fiasco story. Let’s take quality problems in manufacturing which could be due to quality lapses in R&D, due to low employee morale and productivity in the heat of the crisis OR it could be due to suppliers’ lack of aptitude when assembling the cars. Quality lapses may cause time to market delays and customer dissatisfaction leading to poor sales and damage to brand reputation. On the suppliers’ side we can proceed to benchmark Honda against Toyota and then we will find that although the 2 companies had to undergo similar external pressures, Toyota recovered much faster. Some analysts maintain that this was because Toyota modernized their keiretsu system of relating to suppliers in the last 10 years, while Honda was left behind on this.
Slide 11: Evaluating Honda’s Capabilities to define key weaknesses and strengthsWe roughly conclude, therefore, that main weaknesses are Engineering, Manufacturing and Distribution & Sales, probably mainly from not modernising keiretsu on time to withstand the economic crisis, etc. There is also a weakness in design based on deeply routed customer perception of a Honda as a ‘middle class, reliable sedan’. Despite having won awards for design for its 2012 N series and for making parts for race cars, Honda marketing has not succeeded in reversing the above perception as yet. Weak Engineering brings New Product Development down and lowers analysts expectations of future earnings of Honda brand (KPMG report, 2013), as they expect that new products and green technology will be the major growth drivers in the automobile market by 2018. And we can go on explaining interrelationships between other capabilities like so.
Slide 12: Honda’s Capabilities Activity MapMajor profit yielding activities Honda has to perform which may be a source of competitive advantage, how they are interlinked and what capabilities come into play.For example, Honda stubbornly refuses to collaborate with other manufacturers for common, flexible lines of production like e.g. Fiat & VW do (Adam’s example), presumably because it does not want to share know how. Instead it supplies China with best seller models Fit/Jazz via local sourcing and insists that this strategy lowers manufacturing cost and in developed countries it will its own 2 dedicated plants for producing Fit/Jazz again for lowering manufacturing cost and improving quality (Japan, Mexico). However, as Adam pointed out in the wiki these strategies probably increase costs and deprive Honda of the opportunity to collaborate with other manufacturers to meet customer demands through flexible production. There is a risk involved in pursuing strategies outside the box, which should be assessed. Above, we have analysed Manufacturing Cost blob, which may make a big difference in profitability if run more efficiently.
Slide 13: Honda’s Capabilities matched to Market trends by 2018 & KSFsThis slide is self explanatory. We match market trends for 2018 with Honda’s capabilities and industry success factors to highlight what Honda is doing and where opportunities or threats lie.
Slide 14: Marketing and Distribution & Sales CapabilitiesCar buyers everywhere in the world require fuel efficiency when they decide which car to buy, as Adam showed in the wiki. But in China up until now they chose on the basis of safety and comfort. Honda scores very highly in safety, so it is poised to march consumers’ preferences perfectly, also reflected in rising sales in China. This example shows us how Honda has leveraged marketing, distribution & sales to create value for Chinese customers. However, by 2018, Chinese consumers’ preferences will be the same as TRIAD consumers for quality and reliability and they will be demanding SUVs. Is Honda poised to satisfy changing Chinese consumers’ preferences?
Slide 15: Honda’s Manufacturing & Keiretsu Supplier ModelHonda’s difficulty in recovering from recent SWOT challenges may be attributed to an outdated supplier & dealership business model, not aligned with future market demands. Honda prefers to either have its own production plants for best sellers or entrust to suppliers the assembly and distribution of automobiles. The latter may lead to quality issues and hence poor cost management. Market trends show that neglecting to partner with other manufacturers to achieve more flexible production tailored to customer demands and modernize dealership model may severely impact profitability. Will Honda use its existing structure and systems more effectively to ensure flexible production and cost management, or will it have to alter its supplier & dealership business model?
Slide 16: Honda’s Manufacturing Capabilities in view of BRICS competition