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Do It
Yourself

 Site Search
 Evaluation
The Unbxd Cheat Sheet
 Auto-complete             Searching category and
                             sub-category names
 Single word Spellcheck
                            Phonetic search
 Double word Spellcheck
                            Contextual search
 Spell correction
                            Weighted terms
 Stemming, single vs.
  Plural                    Spatial searching

 Stemming, tenses          Synonym matching
Auto-complete
         Shorten purchase
          cycles

         Suggest up-sell, cross-
          sell products in drop-
          down box

         Encourage searching
          for specific products,
          which improves the
          relevance of search
          results.
Single Word Spellcheck




 Shorten purchase cycles by suggesting corrections.

 Reduce chances of a lost sale due to
  mis-spelled search query.

 Improve user experience
Double Word Spellcheck




 Enhance user experience for more than one word
  typed by the visitor.
Stemming: Singular Vs. Plural
            Results must be the same for
             singular and plural queries.

            Eg. Run versus Running, when
             searching for shoes.

            Must provide uniform results
             for both types of queries when
             visitors think differently.

            Extremely important for
             promotions :- merchandiser
             may run campaign against run
             but not running.
Stemming: Tenses
 Must provide uniform results for past and present
  tense queries.

 For eg. Stripe T-shirt Vs. Striped T-shirt

 Motivated by same reasons, mainly.

 i.e. Promotions effectiveness and better user
  experience.
Category Matching
     Visitors search for categories, sub-
      categories and store names.

     These names are not always
      present in each product or SKU.

     Must still display the contents of
      each category/sub-category or
      store.

     Do you display contents of the
      exact category or only those
      products which contain category
      name in the description?
Category Relevance
      Visitors search for generic
       queries.

      There may be multiple stores in
       which the query matches.

      Do you know which store or
       category is most relevant for
       the query?

      Do you simply display the
       store/category with most
       results?

      Must show the most relevant
Phonetic Spellcheck
       Visitors make very obvious
        spell mistakes.

       Phonetic spell check ensures
        that similar sounding words are
        more important than other
        words when correcting a spell-
        mistake.

       Does your search correct
        “jeens” to “jeans” or something
        else?

       Does your search correct
        “nokea” to “nokia”?
Contextual Search
 Humans think about products in a particular way.

 “I want watches less than 5000”

 “Are there hotels around airport in Sydney?”

 Search must understand the context of the naturally
  expressed keywords.

 Allow visitors to search for attributes like price
  ranges, brand names, etc.
Weighted Terms
                                Let’s say visitors
                                 search for “brown
                                 leather jackets”.

                                What does your search
                                 display if there are no
                                 brown leather jackets
                                 but there are brown
                                 shoes and leather
                                 jackets?
 Does the search understand that “jackets” is the key
  term here and not “brown” and “leather”?

 Understanding the relative importance of words in a
  search query is important.
Spatial Search
     Visitors on travel sites look for
      proximity to landmarks.

     Search needs to understand
      distances and proximity.

     Can you search for distances
      from landmarks?

     Can you search for travel time
      from landmarks?
Synonym Matching
 Visitors use some words interchangeably.

 Cellphones are the same as Mobiles.

 Does your search know that it needs to present
  same results for both searches?

 Is there a simple way for you to create more such
  relationships between words?
These are just a
few of the tests
  we perform.
Register @
http://unbxd.com
for Unbxd Search
  Private Beta.
Cover Image by philenthropist/Flickr

Stemming image by Cooking For Geeks/Flickr

Gramophone image By Ludmiła Pilecka (Own work)
[GFDL (http://www.gnu.org/copyleft/fdl.html) or CC-BY-SA-3.0-2.5-2.0-1.0
(http://creativecommons.org/licenses/by-sa/3.0)], via Wikimedia Commons

Balance scale by Sepehr Ehsani/Flickr

Radar image by Morning Calm News/Flickr

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Do-It-Yourself Site Search Evaluation

  • 1. Do It Yourself Site Search Evaluation
  • 2. The Unbxd Cheat Sheet  Auto-complete  Searching category and sub-category names  Single word Spellcheck  Phonetic search  Double word Spellcheck  Contextual search  Spell correction  Weighted terms  Stemming, single vs. Plural  Spatial searching  Stemming, tenses  Synonym matching
  • 3. Auto-complete  Shorten purchase cycles  Suggest up-sell, cross- sell products in drop- down box  Encourage searching for specific products, which improves the relevance of search results.
  • 4. Single Word Spellcheck  Shorten purchase cycles by suggesting corrections.  Reduce chances of a lost sale due to mis-spelled search query.  Improve user experience
  • 5. Double Word Spellcheck  Enhance user experience for more than one word typed by the visitor.
  • 6. Stemming: Singular Vs. Plural  Results must be the same for singular and plural queries.  Eg. Run versus Running, when searching for shoes.  Must provide uniform results for both types of queries when visitors think differently.  Extremely important for promotions :- merchandiser may run campaign against run but not running.
  • 7. Stemming: Tenses  Must provide uniform results for past and present tense queries.  For eg. Stripe T-shirt Vs. Striped T-shirt  Motivated by same reasons, mainly.  i.e. Promotions effectiveness and better user experience.
  • 8. Category Matching  Visitors search for categories, sub- categories and store names.  These names are not always present in each product or SKU.  Must still display the contents of each category/sub-category or store.  Do you display contents of the exact category or only those products which contain category name in the description?
  • 9. Category Relevance  Visitors search for generic queries.  There may be multiple stores in which the query matches.  Do you know which store or category is most relevant for the query?  Do you simply display the store/category with most results?  Must show the most relevant
  • 10. Phonetic Spellcheck  Visitors make very obvious spell mistakes.  Phonetic spell check ensures that similar sounding words are more important than other words when correcting a spell- mistake.  Does your search correct “jeens” to “jeans” or something else?  Does your search correct “nokea” to “nokia”?
  • 11. Contextual Search  Humans think about products in a particular way.  “I want watches less than 5000”  “Are there hotels around airport in Sydney?”  Search must understand the context of the naturally expressed keywords.  Allow visitors to search for attributes like price ranges, brand names, etc.
  • 12. Weighted Terms  Let’s say visitors search for “brown leather jackets”.  What does your search display if there are no brown leather jackets but there are brown shoes and leather jackets?  Does the search understand that “jackets” is the key term here and not “brown” and “leather”?  Understanding the relative importance of words in a search query is important.
  • 13. Spatial Search  Visitors on travel sites look for proximity to landmarks.  Search needs to understand distances and proximity.  Can you search for distances from landmarks?  Can you search for travel time from landmarks?
  • 14. Synonym Matching  Visitors use some words interchangeably.  Cellphones are the same as Mobiles.  Does your search know that it needs to present same results for both searches?  Is there a simple way for you to create more such relationships between words?
  • 15. These are just a few of the tests we perform.
  • 17. Cover Image by philenthropist/Flickr Stemming image by Cooking For Geeks/Flickr Gramophone image By Ludmiła Pilecka (Own work) [GFDL (http://www.gnu.org/copyleft/fdl.html) or CC-BY-SA-3.0-2.5-2.0-1.0 (http://creativecommons.org/licenses/by-sa/3.0)], via Wikimedia Commons Balance scale by Sepehr Ehsani/Flickr Radar image by Morning Calm News/Flickr