This document provides a summary of Uday Pratap Singh's professional experience and qualifications. It describes his 15 years of experience in IT project management, including roles as a delivery manager, project manager, and account manager for various clients. It also lists his educational background, including a Master's Degree in Computer Science and certifications in PMP, Scrum Master, and ITIL.

1. Uday Pratap Singh
Mobile no: 7042275858, 7042205858
Passport no: F7850467
Delhi
uday.peoplesoft@gmail.com ;uday_peoplesoft@hotmail.com
 Has around 15 years of experience in IT industry out of which 7 years are in project management.
Experience includes Delivery management for large offshore Customer engagements,
Requirements Study, Systems Analysis and Design, Development, Testing, Implementation and
Support for various software projects. Rich experience in, Offshore Application Value
Management Services including Knowledge transition and steady state service phases, Software
product development, customization and implementations at customer locations. Release &
Deployment Management in onsite/offshore environment.
 Over 9 years of Management experience involving Global delivery of large engagements with
team size varying from 15 to 100.
 Extensive experience in managing ERP/BPM application systems as well as client server
technology projects, managed teams maintaining products like PeopleSoft/Pega/IBPM.
 Program managed some sections of the one of the biggest Integration program for the bank.
 Expertise in conducting Portfolio Analysis for the client and suggesting alternatives for achieving
the organizational objective
 Practiced ISO 9001:2000 standards and guidelines, CMM assessment and practice areas. Good
understanding of SEI-CMM software quality practices, processes, team management in
onsite/offshore model, good experience in working with team members from different cultures.
Soft skills include communication, project stakeholder management, team building and multi
tasking abilities.
 A strategic thinker with a flair for charting out strategies for business development, account
growth path / penetration, and contributing towards operational excellence , enhancing business
volumes and growth and achieving profitability norms
 Well versed with Global Delivery Model. Managed several large teams working in multiple
technologies, across many locations and projects in US/Europe/APAC and India.
 Specialties: PeopleSoft Solutions ,PeopleSoft COE , Business growth strategies, managing,
building competency centers , Program management, delivery management and project
management for multiple clients with multiple projects, Business development, pre-sales, client
meetings/presentations, contract negotiations, Resource Management and Process
improvement brining in operational efficiency and passing on year on year benefits to customers,
Transition Management, , Infrastructure Services Management, Software Testing & Quality,
Supply Chain Management, IT Industry
 Client Served : Lloyds banking Group, Standard charted Bank, AstraZeneca, Pfizer, Bank of
America , Boston science corporation, WCs, Bank of Africa, Amex, M&M, HSBC, BCBS (Blue Cross
and Blue Shield of Minnesota),Hays Plc.
 In addition, I am very passionate about and provide leadership towards workforce diversity and
inclusiveness and corporate social responsibility (CSR) initiatives.
 Holds, Masters Degree in Computer Science from University of Bhopal, India and also
completed PMP ,Scrum master and ITILV3 From cognizant.
TRAIINIING PROGRAMS:
 Risks & Issues management, Dependency Management, Project Reporting, MS Project 2003
 Oracle PeopleSoft 8 - Functional, Technical and Admin Training by Cedar.
 Pega and Global Case 360 BPM tool from Pegasystem, IBM-BPM

2.  Six Sigma, CMMi, ITIL V3 certified.
 Certification for PMP from Cognizant Academy Chennai.
PROFESSIONAL EXPERIENCE
1. HAYS BUSINESS SOLUTIONS Duration: June 2014 to till date
Project #1 : 4M(GBP)
Company : HAYS BUSINESS SOLUTIONS/Hays Plc UK.
Designation/Role : SPM/Vertical Head
Period : June 2014 to till date
 Accountable for HBS IT with an objective to grow In house IT team: Growth from 50 to 130+ in 2
months, successful transition, reduced tickets, end to end solution from HBS, driving innovation.
 Cost reduction: Creation and management of budget (Capex and Opex), reduced TCO, saving of
more than GBP 100K in a FY, mixed skill set resources, reduction of consultants and
dependencies, improved quality, agile solutions, phased implementation in 33 countries, use of
open source.
 People management: Career planning, development, target setting and evaluation, metric
management and SLA compliance. Minimal attrition across functions.
 Strategic projects: Linked In integration, UCM upgrade, GSA, Wordpress and UI solutions,
microsites, Google analytics, SSIS/AS cubes optimization, OT upgrade, 3SS, PS 92 upgrade,
enhance customer experience, SSO implementation, SharePoint cloud portals.
 Technologies managed: PeopleSoft ERP, SharePoint, Informatica, OBIEE, IP, Java, .Net, SSIS/AS,
testing, UI, web technology, Oracle Apex, UCM, mobile development, legacy systems and a
number of open source tools and technologies
 Other responsibilities: Account & stakeholder mgmt, transition, risk mgmt, people mgmt, staff
mentoring & leadership, arranging technical training, delivery and support, ISO audit, BCP
creation and implementation, CSR Lead, Vendor committee, co-ordination with support groups
 Participation in Ops board, vendor selection, organizing events, procurement.
 Delivery to 33 countries from HBSS showing adherence to Quality norms across the development
and implementation process
 Explaining Process Definition & implementation methodology and applying plans within pre-set
budgets and deadlines
 Carrying out project planning, scoping, effort estimation, tracking client communication &
presentation
 Interacting with and guiding team members to ensure smooth progress of project work
 Meeting deadlines without compromising quality norms and adhering to SLA including post
implementation support
 Understanding & co-ordination client’s needs / enhancements, customization, software-related
issues, provide solutions in adherence to delivery schedules
 Achieving customer satisfaction by ensuring service quality norms and build the brand image by
exceeding customer expectations.
 Showing interest in business process improvement programs to create Innovative solutions and
provide strategy for ERP integrations to customers and manage operations for regional center.
 Solution PeopleSoft in the domains of Core Human resources, recruiting solutions, performance
management and compensation Management, Base Benefits, Payroll Interface, Succession
Planning, HR Help desk and Application Portal.
2. Standared Chartered Bank Limited Duration: Oct 2013 to June 2014
Project #1 : 5M(USD)

3. Company : Standared Chartered Bank Limited (Scope International )
Designation/Role : Senior Project Manager/ Delivery Manager
Period : Oct 2013 to June 14
Leading the PeopleSoft 9.1/9.2 (Portal/HCM/CRM) Upgrade (functional /infrastructure) project as a Senior
Technical Manager
 Interacting with SME/Vendor as well as team for requirement gathering, risk assessment,
finalization of technical specifications
 Showing adherence to Explaining Process Definition & implementation methodology and
applying plans within pre-set budgets and deadlines with Quality norms across the development
and implementation projects.
 Carrying out project planning, scoping, effort estimation, tracking client communication &
presentation.Interacting with and guiding team members to ensure smooth progress of project
work.Meeting deadlines without compromising quality norms and adhering to SLA including post
implementation support
 Understanding & co-ordination client’s needs / enhancements, customization, software-related
issues, provide solutions in adherence to delivery schedules
 Achieving customer satisfaction by ensuring service quality norms and build the brand image by
exceeding customer expectations.
 Showing interest in business process improvement programs to create Innovative solutions and
provide strategy for ERP integrations to customers and manage operations for regional center.
 Solution PeopleSoft in the domains of Core Human resources, recruiting solutions, performance
management and compensation Management, Base Benefits, Payroll Interface, Succession
Planning, HR Help desk and Application Portal.
3 : Cognizant Technology Solutions Duration: Aug 2008 to Oct 2013
Designation/Role : Project Manager/ Delivery Manager/Account Manger/Globle
Defect manager/Globle problem manager.
Period : Aug 2008 to Oct 2013
Client: Compass ,Lloyds Banking Group(LBG), AMEX,HSBC, BCBS (Blue Cross and Blue Shield of
Minnesota) and AstraZeneca : 15M(USD))
Team size: 100 Plus
Application: Oracle PeopleSoft FSCM 8.0, Oracle PeopleSoft HRMS 8.0, Oracle PeopleSoft HCM 8.9, Oracle
PeopleSoft ESA 8.9 and Oracle PeopleSoft ELA 9.0 , Pega and Global Case 360(BPM tool) .
Databases and Tools Microsoft SQL Server 2000, IBM DB2 UDB 8.2 & Oracle10g

4. Operating System: Windows: XP, 2000, 2003 Server Edition & IBM AIX 5.3
Performance Monitoring Tools: Quest Central for SQL Server and DB2 UDB
 Working as a Project Manager /Delivery Manager, leading team of 100 members which include
Technical,Admin and functional consultants in Onsite & Offshore model and responsible for all the
Delivery for multiple client.
 Managed multiple concurrent projects providing administration, issue resolution, monitoring project
progress, obtaining and distributing project status to stakeholders
 Identify pain areas that lead to incorrect information and to improvise the process to capture
accurate information into the system and responsible for Payroll processing and handling payroll
related issues and compliances.
 Shouldering overall responsibilities to understand Client Processes and to work efficiently to meet
targets and deliver solutions in accordance with quality control standards and business practices and
procedures.
 Lead and manage the activities and services provided by IS to ensure effective and full utilization of
information technology (including business process change) to meet the business strategy and cost
objective.
4. Triedent Consulting Limited, Duration: Feb 2008 to Aug 2008
United Bank Of Africa (UBA) Lagos (Onsite) Lagos, Nigeria (http://triedentconsult.com) 1M(USD)
Role: PeopleSoft Administrator and Technical Project Manger
Database: Oracle 10g
Weblogic :8.1
Implementation of Oracle People Soft HRMS 8.9
Team size: 13
United Bank for Africa is the biggest bank in Africa region. Previously UBA has different application running for
maintaining their day to day transactions related to HR and payroll. UBA management had decided long back to
implement ERP application and then they have decided to implement PeopleSoft for their HR & Payroll activities.
Roles & Responsibilities:
 Presented the strategy in order to design Business Units and SETID for their additional companies.
 Developed and designed Person Model after the requirement gathering phase.
 Responsible for mapping the customized functionality with the delivered functionality in 8.9.
 Presentations to the client for the customizations and new features in 8.9 as a part of Fit/Gap.
 Responsible for interaction with the client for any issues and action items captured during Fit/Gap
workshops.
 Configuration setup for Workforce Administration, Core HR (Company,Business units, Set ID, Pay
Group).
 Prepared AS/IS document and design document after Fit/Gap analysis.
 Create use cases & UAT scenarios for client.
 Perform data validation in control table of HCM, Benefit Administration Module as per req.
 Led System/ Functionality Testing team and performed regression testing.

5. 5.Perot Systems TSI Noida. Duration: Nov 2007 to Feb 2008
Wolters Kluwer .USA (2M(USD))
(Fin(8.4.6, 8.8 Sp1) for CCH and CRM(8.4.2,8.4) for BSI)
Role: PeopleSoft Administrator
Database: Oracle 9.2.0.5, Ms Sql 2000
Weblogic :8.1
Team size: 5
 Setup PeopleSoft Application Servers and Process Scheduler.
 Extensively involved in Administering PS-Admin Tool and setting up and correcting the
configuration settings of Tuxedo, Process Scheduler, Web Server and Jolt.
 Identified, applied and tested patches/ bundles of PeopleSoft 8 SP1.
 Attending, analyzing and resolving the day today discrepancies which are routed from end
users
6.Convergys IMG India Pvt Ltd. Hyderabad Duration: Jan 2007 to July 2007
Boston Scientific Corporation .USA 1M(USD)
System Anlysist
Role: PeopleSoft Administrator/Team lead
Database: Oracle 10g, HRMS 8.9/
People Tools: 8.46
Roll: Install, Configure, Upgrade, Migrations, Tax Updates,
Team size: 15
 Setup PeopleSoft Application Servers and Process Scheduler.
 Extensively involved in Administering PS-Admin Tool and setting up and correcting the
configuration settings of Tuxedo, Process Scheduler, Web Server and Jolt.
 Identified, applied and tested patches/ bundles of PeopleSoft 8 SP1.
 Attending, analyzing and resolving the day today discrepancies which are routed from end
users
7.Countrywide Financial Corporation Mumbai Duration: June 2006 –Dec 2006
Software Engineer
Role: PeopleSoft Administrator/Team lead
Database: Oracle 9i, FSCM 8.4/8.8/8.9, EPM 8.9, HCM 8.8.
People Tools 8.19/8.20/8.40/8.41/8.42/8.46/8.47
Role: Install, Configure, Upgrade and Production Support of PeopleSoft Databases
Team size: 20
8.Zaim Technologies , New Delhi Duration: June 2003 To June2006

6. Client : CFCI-US.
Database: Sql Server 2000
Role: PeopleSoft Administrator/ People Soft Technical Consultant
Environment: HRMS 8.4
People Tool : 8.12
Project: Implementation of People Soft HRMS and Support.
The project was meant to maintain the Employee Information and Benefit Administration using the HRMS and
Benefit Administration modules. Worked as technical consultant in the project, project was about customization
of the People Soft 8.1 software to suit the business requirements of the client. Setting up of the module control
tables such as benefit plan table, coverage group table, leave plan table, salary rate table, retirement plan table,
include field for employee deduction and company contributions. Load employee data from the existing Legacy
system to People Soft tables.
 Infrastructure design and maintaining the environments of PeopleSoft for DEMO, DEV, TEST,
CONVERSION and Production Databases
 Experienced in the full life cycle Implementation and Production Support of PeopleSoft
Applications & Databases.
 Installed PeopleSoft Database and Applications on NT and Unix Operating Systems
 Installed and configured MS-SQL Server
 Updated databases by applying Updates/Fixes/Patches after backup on timely basis and
kept the record of the updates/fixes/Patches
 Configured Application Server, Web Server & Batch (Process Scheduler) Server.
 Configured Windows development clients to connect 2-tier or 3-tier to the database for
development and administration purposes.
 Installed BEA Tuxedo AppServer, WebLogic WebServer with database Oracle and created
PeopleSoft DEMO and System Databases and Applied related Database patches and
application Patches
 Configured Tuxedo services for windows and UNIX operating systems.
 Extensively used PSADMIN utility to Administer, Create & Delete Application Server and
Process Scheduler Server.
 Monitored the Server and Client queue status at several tuxedo domains
 Installed People Books and configured the Web Server to access People Books.
 Identified the team roles and responsibilities for the technical upgrade process
 Prepared copy of production database, tasks involved were to run audit reports DDDAUDIT,
SYSAUDIT and Alter Audit, Apply Upgrade Options (UPGOPT) project, update statistics and
freeze People Tools.
 The implementation process involved modifications/additions to the PeopleSoft delivered
software packages. Record definitions, Pages, Menus and People Code needed to change to
meet the business needs of the client.
9.Software Systems & Solutions (SOSYS) Delhi June 1999 To May 2001
Programmer
Role: Programmer
Database: oracle/Developer 2000(Forms 5.0 ,Reports 3.0)
Development of ERP system for Sugandhi Appliances, with Developer 2000(Forms 5.0 ,Reports 3.0) and
Oracle. The project includes designing, development and implantation.
Development of Various Report , Testing , Debugging , Implementation

7. Academic Professional Education
M.Sc. (Computer Science) From SATI (Govt. Engg.College), VIDISHA-464001
Affiliated Barkatullah University, Bhopal.2003
Marks obtained 61.5%.
Academic Education
SSC from BSEB, PATNA with 69%. 1990
HSSC from BIEC, PATNA With 70.4% 1993
B.Sc. (Math.Hons), from V B University, Hazaribagh form St.Coulmbas College 1999
B.Sc. Math. Hons 1 Year: 85%
B.Sc. Math. Hons 2 Year: 73.5%
B.Sc. Math. Hons 3 Year: 60.2%
Aggregate: 69%.