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The UX of Management by Adrian Howard
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Adrian Howard talks about how to use a UX toolkit to help lead or manage a team
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The UX of Management by Adrian Howard
1.
The UX of
Management Adrian Howard (@adrianh) https://en.wikipedia.org/wiki/File:Bandera_de_España_con_Don_Quijote_y_el_Molino_de_viento.svg
2.
3.
4.
People
5.
Makers' Schedule vs Managers' Schedule
6.
Meetings are a
waste of time
7.
Meetings are a
waste of time
8.
User Research is
a waste of time?
9.
1-1
10.
Active Listening
11.
Reflection
12.
Ask for stories
13.
Open questions
14.
Non-leading questions
15.
Facilitation
16.
Going to the
Gemba
17.
Ethnographic Field Work
18.
Job Descriptions
19.
https://medium.com/@tsharon/pre-membership-design-team-lead-at-wework-ux-75053290e668#.zg0ff6srv
20.
Hiring
21.
22.
Onboarding
23.
https://commons.wikimedia.org/wiki/File:Customer_journey_with_touchpoints_English.png
24.
The UX Style
of Management
25.
Servant Leadership
26.
https://en.wikipedia.org/wiki/File:Bandera_de_España_con_Don_Quijote_y_el_Molino_de_viento.svg
27.
Thank You Adrian Howard
(@adrianh) quietstars.com https://en.wikipedia.org/wiki/File:Bandera_de_España_con_Don_Quijote_y_el_Molino_de_viento.svg
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