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UX (not) lost in translation
UXDX, Dublin, 23.05.2018
Aleksandra Pyta
Project Manager
aleksandra.pyta@netguru.co
Why should we talk about Design Handovers?
Why?
UX (not) lost in translation
Why?
UX (not) lost in translation
● Save the designed User Experience
● Save money
● Save time
What exactly will we talk about?
What?
UX (not) lost in translation
What?
UX (not) lost in translation
● Recommended* Design Handover Process
○ Handover to the Client
○ Handover to the Development Team
● For the specific type of design assignments
○ Design -> Development -> Delivery
* Perfect process doesn’t exist. Adapt it to your needs and projects.
What is the Key to a successful Design
Handover?
What is the Key?
UX (not) lost in translation
What is the Key?
UX (not) lost in translation
● Treat Developers and the Client as Users.
● Design for Users, document for Developers & the
Client.
EMPATHY
What is the Recommended Process?
Process
UX (not) lost in translation
Recommended process
UX (not) lost in translation
● Handover Preparation
● Handover Deliverables
● Handing Over
Handover Preparation
Handover Preparation
UX (not) lost in translation
Handover Preparation
UX (not) lost in translation
Include time for
handover in
estimations
Include
Developers in the
Design process
Check if you’ve
designed
everything
Schedule
UX Review
&
UI Review
Schedule
Design Bug Bash
with the Team
Handover Deliverables
Handover Deliverables
UX (not) lost in translation
Handover Deliverables
UX (not) lost in translation
STRUCTURE TOOLS CHECKLIST
Handover Deliverables: Structure
UX (not) lost in translation
● Organization & naming
conventions
● Functional description
○ A document describing features or edge case
behaviors with supporting images
○ Unknowns: list of unknown elements that may
affect development
● Design system
Handover Deliverables: Tools
UX (not) lost in translation
● Interactive measurements and data for
development team with: Zeplin, Sketch
Measure, Invision Design Studio, Grid bibles
Handover Deliverables: Checklist
UX (not) lost in translation
● Lists things that need to be done for
a successful handover
● Copy the template and cross off one by one
● One-time effort to prepare
Design Workflow System: Examples
UX (not) lost in translation
Design Workflow System: Examples
UX (not) lost in translation
Internal Design Process Book
UX (not) lost in translation
Handing Over
Handing Over
UX (not) lost in translation
Handing Over
UX (not) lost in translation
CALL WITH DEVELOPERS CALL WITH PRODUCT OWNER
Handing over: Remember about the Key
UX (not) lost in translation
● Treat Developers and the Client as Users.
● Design for Users, document for Developers & Client.
EMPATHY
Handing Over: Developers
UX (not) lost in translation
● Thinks in terms of components
● Focused on edge cases, changes of state,
interactions
● If they understand the goal, they will come up
with solutions even w/o the Designer
Handing Over: Product Owner
UX (not) lost in translation
● Thinks in terms of problems the product solves
● Focused on the flow
● Has to understand design decisions in order to
support Developers in delivery
Recommended process summary
UX (not) lost in translation
● Handover Preparation
● Handover Deliverables
● Handing Over
Bonus:
Design Handover Pain Points & Best Practices
Process
UX (not) lost in translation
Design Handover Pain Points & Best Practices: Designers
UX (not) lost in translation
● Pain Point: Show expected interactions.
● Solution: animated GIFs with responsive
behaviors and interactions / record voice +
video during handover.
Design Handover Pain Points & Best Practices: Developers
UX (not) lost in translation
● Pain Point: Inconsistencies in the design.
● Solution: Review, review, and review again.
Ask for help.
Design Handover Pain Points & Best Practices: Project Managers
UX (not) lost in translation
● Pain Point: Missing assets / views holding the work
back.
● Solution: Create handover checklist and follow it.
Use the right tools.
Questions?
Time for Questions
UX (not) lost in translation
Thank you!
That’s all Folks!
UX (not) lost in translation

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UXDX Dublin - UX (not) Lost in , by Aleksandra Pyta, May 23rd 2018

  • 1. UX (not) lost in translation UXDX, Dublin, 23.05.2018
  • 3. Why should we talk about Design Handovers? Why? UX (not) lost in translation
  • 4. Why? UX (not) lost in translation ● Save the designed User Experience ● Save money ● Save time
  • 5. What exactly will we talk about? What? UX (not) lost in translation
  • 6. What? UX (not) lost in translation ● Recommended* Design Handover Process ○ Handover to the Client ○ Handover to the Development Team ● For the specific type of design assignments ○ Design -> Development -> Delivery * Perfect process doesn’t exist. Adapt it to your needs and projects.
  • 7. What is the Key to a successful Design Handover? What is the Key? UX (not) lost in translation
  • 8. What is the Key? UX (not) lost in translation ● Treat Developers and the Client as Users. ● Design for Users, document for Developers & the Client. EMPATHY
  • 9. What is the Recommended Process? Process UX (not) lost in translation
  • 10. Recommended process UX (not) lost in translation ● Handover Preparation ● Handover Deliverables ● Handing Over
  • 11. Handover Preparation Handover Preparation UX (not) lost in translation
  • 12. Handover Preparation UX (not) lost in translation Include time for handover in estimations Include Developers in the Design process Check if you’ve designed everything Schedule UX Review & UI Review Schedule Design Bug Bash with the Team
  • 14. Handover Deliverables UX (not) lost in translation STRUCTURE TOOLS CHECKLIST
  • 15. Handover Deliverables: Structure UX (not) lost in translation ● Organization & naming conventions ● Functional description ○ A document describing features or edge case behaviors with supporting images ○ Unknowns: list of unknown elements that may affect development ● Design system
  • 16. Handover Deliverables: Tools UX (not) lost in translation ● Interactive measurements and data for development team with: Zeplin, Sketch Measure, Invision Design Studio, Grid bibles
  • 17.
  • 18. Handover Deliverables: Checklist UX (not) lost in translation ● Lists things that need to be done for a successful handover ● Copy the template and cross off one by one ● One-time effort to prepare
  • 19. Design Workflow System: Examples UX (not) lost in translation
  • 20. Design Workflow System: Examples UX (not) lost in translation
  • 21. Internal Design Process Book UX (not) lost in translation
  • 22. Handing Over Handing Over UX (not) lost in translation
  • 23. Handing Over UX (not) lost in translation CALL WITH DEVELOPERS CALL WITH PRODUCT OWNER
  • 24. Handing over: Remember about the Key UX (not) lost in translation ● Treat Developers and the Client as Users. ● Design for Users, document for Developers & Client. EMPATHY
  • 25. Handing Over: Developers UX (not) lost in translation ● Thinks in terms of components ● Focused on edge cases, changes of state, interactions ● If they understand the goal, they will come up with solutions even w/o the Designer
  • 26. Handing Over: Product Owner UX (not) lost in translation ● Thinks in terms of problems the product solves ● Focused on the flow ● Has to understand design decisions in order to support Developers in delivery
  • 27. Recommended process summary UX (not) lost in translation ● Handover Preparation ● Handover Deliverables ● Handing Over
  • 28. Bonus: Design Handover Pain Points & Best Practices Process UX (not) lost in translation
  • 29. Design Handover Pain Points & Best Practices: Designers UX (not) lost in translation ● Pain Point: Show expected interactions. ● Solution: animated GIFs with responsive behaviors and interactions / record voice + video during handover.
  • 30. Design Handover Pain Points & Best Practices: Developers UX (not) lost in translation ● Pain Point: Inconsistencies in the design. ● Solution: Review, review, and review again. Ask for help.
  • 31. Design Handover Pain Points & Best Practices: Project Managers UX (not) lost in translation ● Pain Point: Missing assets / views holding the work back. ● Solution: Create handover checklist and follow it. Use the right tools.
  • 32. Questions? Time for Questions UX (not) lost in translation
  • 33. Thank you! That’s all Folks! UX (not) lost in translation

Notas do Editor

  1. I work as a Project Manager for 4 years now Since last year in manage projects in Netguru Besides the usual tasks related to project management I support one of our Clients in product management by writing stories, defining acceptance criteria and answering team’s questions related to development of given features. I know how things can get lost in translation when you’re explaining the designs.
  2. Designers spend a lot of time to capture the perfect User Experience in a graphic form - the design. So it’s natural that we want to make sure that people who will be transforming those designs into a real product know the details and can recreate it in a way that includes all the value. Also not coming back to the designs in later stages of the project saves your money & time.
  3. That’s why I’ll be talking about the recommended design handover process - to the development team and to the client. In Netguru we have two types of design assigments. Design -> Development -> delivery & Continuous Delivery Design <-> Development <-> Delivery. I’ll be focusing only on the first one.