Estimados usuarios. Bienvenidos a nuestro sitio virtual de la UNIVERSIDAD MAGISTER en Slide Share donde podrá encontrar los resultados de importantes trabajos de investigación prácticos producidos por nuestros profesionales. Esperamos que estos Mares Azules que les ponemos a su disposición sirvan de base para otras investigaciones y juntos cooperemos en el Desarrollo Económico y Social de Costa Rica y otras latitudes. Queremos ser enfáticos en que estos trabajos tienen Propiedad Intelectual por lo que queda totalmente prohibida su reproducción parcial o total, así como ser utilizados por otro autor, a excepción de que los compartan como citas de autor o referencias bibliográficas. Toda esta información también quedará a su disposición desde nuestro sitio web www.umagister.com, Disfruten con nosotros de este magno contenido bibliográfico Magister esperando sus amables comentarios, no sin antes agradecer a nuestro Ing. Jerry González quien está administrando este sitio. Rectoría, Universidad Magister. – 2014.

1. ANALYSIS OF THE ADVANTAGES OF
TEACHING CONVERSATIONAL
ENGLISH THROUGH THE USE OF
AUTHENTIC MATERIALS IN TENTH
GRADE OF EXECUTIVE FOR SERVICE
CENTERS FROM COLEGIO TÉCNICO
PROFESIONAL DE FLORES
María Jiménez Beirute.

2. JUSTIFICATION
•
Preface
•
The majority of Conversational English Programs do not include real
communicative strategies. Most materials of conversational English
programs are designed for second language learners. Consequently,
students have a nonrealistic language experience. This provokes in
students bookish English; in other words, a mere book learning of
English, contrary to colloquial and informal language.

3. VARIABLES
•
1.Authentic Materials Advantages
2.The reaction of students about Authentic
Materials activities

4. ADVANTAGES OF AUTHENTIC
MATERIALS
QUESTIONS
1. Does it attract the student
YES
X
attention?
2. Does it contain expressions that
X
are constantly repeated?
3. Does it include different English
X
accents?
4. Does it include different
intonation patterns?
X
NO

5. STUDENTS PREFER AUTHENTIC
MATERIALS

6. STUDENTS HAVE LEARNED PHRASES THAT
ARE USED BY NATIVE SPEAKERS

7. STUDENTS USE AUTHENTIC MATERIALS
AT HOME

8. CONCLUSION
In the case of a documentary, people are really sharing a
testimony that is why the material includes different tones
of voice. For students it is a great practice to be exposed to
this kind of experience because regarding a person´s
emotion his or her speed would vary. It is not the same to
have a normal interaction with somebody than to
euphorically claim about something

9. RECOMMENDATIONS
• The English program of Executive for Service Centers should:
• Include activities in which students can become familiar with the
different English accents.
• Train students to be able to confront difficult situations with
customers, not only from the management point of view, because
students must be able to understand the language regardless the
tone of voice or speed in which the client communicates.
• Include authentic listening activities in order to develop students´
listening skills in real context situation.

10. PROPOSAL
• Authentic materials are an ideal solution for most of the
English teaching complications. One of the biggest problems
that call centers workers face every day is the big difficulty
they have understanding native English and the main reason
is because English is spoken in more than fifty different
regions and in each region people have their own accent. The
way to bridge this gap is by bringing authentic materials from
different English spoken regions.

11. AUTHENTIC
MATERIALS SAMPLE