1. Aviva W. Rosenstein, PhD User Experience Lead Designing User Experiences for the Clouds Preview for the UIE 2011 Web App Masters Tour

3. Salesforce: Agile, Predictable, On Time Delivery

4. Keeping UE issues from being swept behind the curtains by Agile Development methods Image by Andrew Bulhak, Some Rights Reserved http://www.flickr.com/people/acb/

5. Sending clear signals to the right audience Image by William Warby, Some Rights Reserved http://www.flickr.com/photos/wwarby/2460655511

6. Utility + Usability = User Experience Assessment Utility Usability Score Low Low Red Low Medium Red Medium Low Red Medium Medium Yellow Low High Yellow High Low Yellow High High Green High Medium Green Medium High Green

7. New UE deliverables

8. Where we find great ideas to keep improving the Salesforce user experience

9. How the Salesforce UE team teaches design thinking to people who aren’t designers… Image by Craig Villamor, Salesforce.com All Rights Reserved

10. Hear more from Aviva about Salesforce UE at the UIE Web App Masters Tour http://www.uie.com/events/web_app_masters/2011/ Philadelphia – March 21-22, 2011 Minneapolis – June 27-28, 2011